LogTransport2.exe Error – Review & How to Repair

Written by Wilbur Woodham

LogTransport2.exe stands for a part of Adobe Acrobat family of application Softwares by Adobe Inc. In this article I am going to review the typical application issues and how to resolve them. Adobe Acrobat1 is a family of application software for viewing, creating, manipulating, printing, and managing files in PDF (Portable Document Format). Log Transport service stands for a crucial component of document processing software since it is responsible for the delivery of redo data.

In this tutorial, I will provide you with certain general facts about LogTransport2.exe and easy solution to resolve the error.

Properties of the file LogTransport2.exe

File Name:LogTransport2.exe
File Size:345 KB
File Location:C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader
Publisher:Adobe Systems Incorporated
File Description:Log Transport Application

The location of a file can also be found in  C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\, in case you are the customer of Adobe Acrobat instead of Adobe Acrobat Reader. Neverthelessthe file LogTransport2.exe is the same in both instances.

Applications of LogTransport2.exe

It is a component of Log Transport services for Adobe Acrobat or Adobe Acrobat Reader. Log transport services are used for the transfer and acceptance of redo data. Redo data, to put it in a simple way, stands for the data that stores the files which contain amendments introduced to a database (in this example, the pdf files). It is an integral structure for restoration options (recovery of the information that was removed by the customer or got absent because of an unexpected shutdown of the program or system).

Is the file safe or a reason to worry about?

LogTransport2.exe is a safe and reliable program file. It has got a valid digital signature by Adobe Systems, Inc. It is a crucial component of Adobe Acrobat application and is not a startup item that operates in the background.

If LogTransport2.exe is operating in the background without any Adobe Acrobat service active, it is quite likely to be a malware program. To inspect if it is a malware or not, you need to examine that it has got a digital signature and its file location by researching the properties of the file by right-clicking on it.

You need to scan your computer with your antivirus program in case you believe that the file can be a threat.

Errors and issues related to LogTransport2.exe

The most typical issue associated with the file is the application issue 0xc0000142 with the below-said notification

This application was unable to start correctly (0xc0000142). Click OK to close the application.

Another problem associated with the LogTransport2.exe is High CPU consumption and system crashes with BSoD while working with Adobe Acrobat application.

The reason for this application issue and high CPU consumption problem is a certain bug in the Adobe Acrobat Product Improvement Program.

Pay attention to this guide: Is runservice.exe process safe?

Let us attempt to resolve this trouble in the Acrobat product improvement program by referring to the below-given solutions.

Solutions to repair LogTransport2.exe error

Below please find 4 solutions that can be applied for repairing the errors related to the LogTransport2.exe, such as high CPU usage, so let’s begin:

Solution 1: Try to opt out of improvement program on your Acrobat Software

The product improvement program is not a crucial component and we have a chance to opt-out of it, this will resolve all the issues associated with the Log Transport services.

  1. Launch your Acrobat product
  2. Search for Help feature in the toolbar on the top and select it
  3. In the drop-down menu, choose the Adobe Product Improvement program option
    LogTransport2.exe fix - adobe improvement program option
  4. Once a dialogue box comes up, choose “Do Not Participate”, “Don’t Allow” or “No”, based on the choice suggested.

Solution 2: Consider to opt out of improvement program by referring to the Registry

In case you run a newer type of Adobe Acrobat software, you may not locate the improvement program feature reviewed in the solution above. Refer to this solution to opt-out of the improvement program by means of the registry editor.

  1. Use the Windows + R hotkey to launch the Run app
  2. Specify regedit in the text area and hit ENTER to launch the registry editor
    windows- run regedit
  3. Proceed to the following directory
    Computer\HKEY_CURRENT_USER\SOFTWARE\Adobe\CommonFiles\Usage\Reader 9
    The name of the last folder is based on the program you use. In my example, it is Reader 9.
  4. Right-click in the blank field in the main panel and choose New > DWORD (32-bit) Value and nominate the new DWORD file as OptIn (Ignore this milestone in case you have already got an OptIn DWORD file)
    registry DWORD
  5. Start the OptIn DWORD file, and define its value to 0, then click OK
    LogTransport2.exe fix - registry DWORD set value 0
  6. Shut down the Registry Editor and reboot your workstation.

Solution 3: Update your Acrobat software

There are cases when because of outdated Adobe software this issue takes place. If so, it is strongly advised to update your Acrobat application by following the below-given recommendations:

  1. Launch your Acrobat software
  2. Search for Help optionin the toolbar at the top areas and click on it
  3. Choose check for updates
    LogTransport2.exe - adobe check for updates
  4. Download the update file and install it.

Solution 4: Repair Installation

The Adobe Acrobat reader has got built-in repair installation that can be applied for repairing any damaged files, these are the measures to be accomplished:

  1. Start Adobe Acrobat Reader
  2. Click on Help and choose Repair Installation
    adobe - repair installation
  3. Confirm by clicking on Yes button

Take time until the issue is fixed and then reboot the computer.

Solution 5: Completely uninstall and reinstall the application

In case all of the above solutions fail to help, then consider uninstalling and reinstalling Adobe to repair the LogTransport2.exe error:

  1. Apply the Windows + R hotkey to launch the Run app
  2. Specify appwiz.cpl to go to Programs and features
    temp files run appwiz
  3. Search for Acrobat software, (in my example it is Adobe Acrobat Reader 9)
  4. Choose Uninstall
    fix LogTransport2.exe - windows adobe uninstall
  5. Download a fresh version of the latest version 2 of Adobe Acrobat via the official website.
    You might have to re-submit the product key that was delivered to you after the purchase of the software

Consider reading: Download Failed – Network Error: Guide to Repair on Google Chrome.


These issues associated with LogTransport2.exe were because of a bug in the Adobe Acrobat Product Improvement Program. I have reviewed all possible solutions to resolve these problems. If you have got any suggestions or questions, share them in the comments area below or get in touch with us.

Wilbur Woodham
Wilbur Woodham
IT Security Expert
It is better to prevent, than repair and repent!
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  1. Adobe Acrobat: https://en.wikipedia.org/wiki/Adobe_Acrobat
  2. Get Adobe Reader: https://get.adobe.com/reader/
LogTransport2.exe Error - Review & How to Repair
LogTransport2.exe Error - Review & How to Repair
In this tutorial, I will provide you with certain general facts about LogTransport2.exe and easy solution to resolve the error.

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About the author

Wilbur Woodham

I was a technical writer from early in my career, and consider IT Security one of my foundational skills. I’m sharing my experience here, and I hope you find it useful.

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