PZCQYQ Virus 🔐 (.PZCQYQ Files) — How to Remove?

The Pzcqyq virus belongs under the Snatch ransomware family. Harmful software of such sort encrypts all user’s data on the computer (images, text files, excel tables, audio files, videos, etc) and appends its specific extension to every file, creating the HOW TO RESTORE YOUR PZCQYQ FILES.TXT files in each directory which contains the encrypted files.

What is known about the Pzcqyq virus?

☝️ Pzcqyq is a Snatch family ransomware infection.

Pzcqyq appends its extra .pzcqyq extension to the title of each encrypted file. For example, a file entitled “photo.jpg” will be altered to “photo.jpg.pzcqyq”. Likewise, the Excel file with the name “table.xlsx” will become “table.xlsx.pzcqyq”, and so on.

In each directory that contains the encrypted files, a HOW TO RESTORE YOUR PZCQYQ FILES.TXT text document will be found. It is a ransom money note. Therein you can find information about the ways of contacting the racketeers and some other information. The ransom note usually contains a description of how to purchase the decryption tool from the tamperers. You can get this decrypting software after contacting [email protected] via email. That is it.

Pzcqyq Summary:

Name Pzcqyq Virus
Ransomware family1 Snatch ransomware
Extension .pzcqyq
Ransomware note HOW TO RESTORE YOUR PZCQYQ FILES.TXT
Contact [email protected]
Detection Trojan:MSIL/AgentTesla.EWFA!MTB, Win32/Filecoder.Magniber, Trojan:MSIL/SnakeLogger.SPU!MTB
Symptoms Your files (photos, videos, documents) get a .pzcqyq extension and you can’t open them.
Fix Tool See If Your System Has Been Affected by Pzcqyq virus

The HOW TO RESTORE YOUR PZCQYQ FILES.TXT file coming in package with the Pzcqyq malware provides the following frustrating information:

THE ENTIRE NETWORK IS ENCRYPTED YOUR BUSINESS IS LOSING MONEY!

Dear Management! We inform you that your network has undergone a penetration test, during which we encrypted
your files and downloaded more than 100GB of your data

Personal data
Marketing data
Confidential documents
Accounting
Copy of some mailboxes

Important! Do not try to decrypt the files yourself or using third-party utilities.
The only program that can decrypt them is our decryptor, which you can request from the contacts below.
Any other program will only damage files in such a way that it will be impossible to restore them.
Write to us directly, without resorting to intermediaries, they will deceive you.

You can get all the necessary evidence, discuss with us possible solutions to this problem and request a decryptor
by using the contacts below.
Free decryption as a guarantee. Send us up 3 files for free decryption.
The total file size should be no more than 1 MB! (not in the archive).

Please be advised that if we don\'t receive a response from you within 3 days, we reserve the right to publish files to the public.

Contact us:
[email protected] or [email protected]

In the picture below, you can see what a directory with files encrypted by the Pzcqyq looks like. Each filename has the “.pzcqyq” extension appended to it.

Pzcqyq Virus - encrypted .pzcqyq files

That is how encrypted “.pzcqyq” files look.

How did my machine catch Pzcqyq ransomware?

There are plenty of possible ways of ransomware infiltration.

Nowadays, there are three most popular ways for evil-doers to have the Pzcqyq virus planted in your system. These are email spam, Trojan introduction and peer-to-peer file transfer.

  • Another option for ransom hunters is a Trojan horse model. A Trojan is a program that gets into your machine disguised as something else. For instance, you download an installer of some program you want or an update for some software. However, what is unboxed reveals itself a harmful agent that encrypts your data. As the installation file can have any name and any icon, you have to make sure that you can trust the source of the files you’re downloading. The optimal thing is to trust the software developers’ official websites.
  • As for the peer networks like torrent trackers or eMule, the danger is that they are even more trust-based than the rest of the Internet. You can never know what you download until you get it. Our suggestion is that you use trustworthy resources. Also, it is a good idea to scan the folder containing the downloaded items with the anti-malware utility as soon as the downloading is complete.

How to remove ransomware?

It is important to note that besides encrypting your files, the Pzcqyq virus will probably deploy Vidar Stealer on your PC to seize your credentials to different accounts (including cryptocurrency wallets). That program can derive your logins and passwords from your browser’s auto-filling data.

How сan I avoid ransomware infection?

Pzcqyq ransomware has no superpower, neither does any similar malware.

You can protect your system from its attack taking three easy steps:

  • Never open any letters from unknown senders with unknown addresses, or with content that has nothing to do with something you are expecting (can you win in a lottery without even taking part in it?). If the email subject is likely something you are waiting for, check all elements of the dubious email with caution. A hoax letter will always contain a mistake.
  • Avoid using cracked or untrusted software. Trojans are often spreaded as a part of cracked products, possibly as a “patch” which prevents the license check. But dubious programs are difficult to tell from reliable ones, as trojans sometimes have the functionality you seek. Try searching for information about this software product on the anti-malware forums, but the best way is not to use such programs at all.

Frequently Asked Questions

🤔 How can I open “.pzcqyq” files?Can I somehow access “.pzcqyq” files?

There’s no way to do it, unless the files “.pzcqyq” files are decrypted.

🤔 What should I do to make my files accessible as fast as possible?

If the “.pzcqyq” files contain some really important information, then you probably have them backed up. Otherwise, you might try to employ System Restore. The only question is whether you have saved any Restore Points that would be helpful now. The rest of the methods require patience.

🤔 What to do if the Pzcqyq ransomware has blocked my PC and I can’t get the activation key.

🤔 What can I do right now?

Some of the blocked data can be located elsewhere.

  • If you exchanged your critical files by email, you could still download them from your online mail server.
  • You might have shared photographs or videos with your friends or relatives. Simply ask them to post those images back to you.
  • If you have initially got any of your files from the Web, you can try to do it again.
  • Your messengers, social networks pages, and cloud drives might have all those files as well.
  • Maybe you still have the needed files on your old computer, a laptop, mobile, external storage, etc.

HINT: You can employ file recovery utilities2 to get your lost data back since ransomware encrypts the copies of your files, deleting the authentic ones. In the tutorial below, you can learn how to use PhotoRec for such a recovery, but be advised: you won’t be able to do it before you eradicate the virus with an anti-malware program.

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Brendan Smith

References

  1. My files are encrypted by ransomware, what should I do now?
  2. Here’s the list of Best Data Recovery Software Of 2023.

About the author

Brendan Smith

Cybersecurity analyst covering malware families, suspicious files, and detection alerts. Brendan focuses on clear explanations of what a warning means, when it may be a false positive, and which cleanup steps are appropriate.

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