FASTBACKDATA Virus Ransomware Removal & Data Restore

Written by Brendan Smith

The Fastbackdata virus falls under the Phobos ransomware family. Ransomware of such sort encrypts all user’s data on the PC (images, documents, excel tables, music, videos, etc) and appends its specific extension to every file, creating the info.txt text files in every folder with the encrypted files.

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When we talk about the intrusion of unfamiliar programs into your computer’s work, the proverb “Forewarned is forearmed” describes the situation as accurately as possible. Gridinsoft Anti-Malware is exactly the tool that is always useful to have in your armory: fast, efficient, up-to-date. It is appropriate to use it as an emergency help at the slightest suspicion of infection.
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What is Fastbackdata virus?

☝️ Fastbackdata is a Phobos family ransomware malicious agent.

The pattern of renaming is this: id[xxxxxx].[contact_email].fastbackdata. After the encryption, a file entitled, for instance, “report.docx” will be renamed to “report.docx.id[9ECFA84E-3511].[[email protected]].fastbackdata”.

In every folder containing the encoded files, a info.txt text document will be created. It is a ransom money memo. Therein you can find information on the ways of paying the ransom and some other remarks. The ransom note usually contains instructions on how to buy the decryption tool from the racketeers. You can obtain this decrypting software after contacting [email protected] by email. That is how they do it.

Fastbackdata Overview:

NameFastbackdata Virus
Ransomware family1Phobos ransomware
Extension.fastbackdata
Ransomware noteinfo.txt
Contact[email protected]
DetectionWin32/Remtasu.O Virus Removal, Trojan:Win32/BazarLoader!MSR Virus Removal, Trojan:MSIL/AgentTesla Virus Removal
SymptomsYour files (photos, videos, documents) have a .fastbackdata extension and you can’t open them.
Fix ToolSee If Your System Has Been Affected by Fastbackdata virus

The info.txt file accompanying the Fastbackdata ransomware states the following:

!!! ATTENTION !!!

 
Your network is hacked and files are encrypted.
Including the encrypted data we also downloaded other confidential information:
Data of your employees, customers, partners, as well as accounting and
other internal documentation of your company.
 
All data is stored until you will pay.
After payment we will provide you the programs for decryption and we will delete your data
We dont want did something bad to your company, it is just bussines  (Our reputation is our money!)
If you refuse to negotiate with us (for any reason) all your data will be put up for sale.
 
What you will face if your data gets on the black market:
1) The personal information of your employees and customers may be used to obtain a loan or
purchases in online stores.
2) You may be sued by clients of your company for leaking information that was confidential.
3) After other hackers obtain personal data about your employees, social engineering will be
applied to your company and subsequent attacks will only intensify.
4) Bank details and passports can be used to create bank accounts and online wallets through
which criminal money will be laundered.
5) You will forever lose the reputation.
6) You will be subject to huge fines from the government.
You can learn more about liability for data loss here:
hxxps://en.wikipedia.org/wiki/General_Data_Protection_Regulation
hxxps://gdpr-info.eu/
Courts, fines and the inability to use important files will lead you to huge losses.
The consequences of this will be irreversible for you.
Contacting the police will not save you from these consequences, and lost data,
 will only make your situation worse.

 

IF YOU WILL CONTACT US IN FIRST 6 hours , and we close our deal in 24 hours , PRICE WILL BE ONLY 30%.
(time is money for both of us , if you will take care about our time , we will do same , we will care of price and decryption process will be done VERY FAST)
ALL DOWNLOADED DATA WILL BE DELETED after payment.
 
You can get out of this situation with minimal losses (Our reputation is our money!) !!!
To do this you must strictly observe the following rules:
DO NOT Modify, DO NOT rename, DO NOT copy, DO NOT move any files.
Such actions may DAMAGE them and decryption will be impossible.
DO NOT use any third party or public decryption software, it may also DAMAGE files.
DO NOT Shutdown or Reboot the system this may DAMAGE files.
DO NOT hire any third party negotiators (recovery/police, etc.)
You need to contact us as soon as possible and start negotiations.


You can send us 1-2 small data not value files for test , we will decrypt it and send it to you back.
After payment we need no more that 2 hours to decrypt all of your data. We will be support you untill fully decryption going to be done! ! !
(Our reputation is our money!)
 
Instructions for contacting our team:
Download the (Session) messenger (hxxps://getsession.org) in messenger 0585ae8a3c3a688c78cf2e2b2b7df760630377f29c0b36d999862861bdbf93380d


MAIL:[email protected]

In the picture below, you can see what a directory with files encrypted by the Fastbackdata looks like. Each filename has the “.fastbackdata” extension appended to it.

Fastbackdata Virus - encrypted .fastbackdata files

An example of encrypted .fastbackdata files.

How did my computer get infected with Fastbackdata ransomware?

There are plenty of possible ways of ransomware injection.

Nowadays, there are three most exploited ways for malefactors to have the Fastbackdata virus working in your system. These are email spam, Trojan infiltration and peer networks.

  • If you open your mailbox and see letters that look just like notifications from utility services providers, postal agencies like FedEx, web-access providers, and whatnot, but whose addresser is strange to you, be wary of opening those emails. They are most likely to have a harmful item attached to them. Thus it is even more dangerous to open any attachments that come with letters like these.
  • Another option for ransom hunters is a Trojan file model. A Trojan is a program that infiltrates into your machine disguised as something else. Imagine, you download an installer for some program you need or an update for some service. However, what is unpacked turns out to be a harmful program that encrypts your data. As the installation package can have any name and any icon, you’d better be sure that you can trust the source of the stuff you’re downloading. The best way is to trust the software developers’ official websites.
  • As for the peer-to-peer networks like BitTorrent or eMule, the danger is that they are even more trust-based than the rest of the Web. You can never guess what you download until you get it. Our suggestion is that you use trustworthy websites. Also, it is a good idea to scan the folder containing the downloaded items with the antivirus as soon as the downloading is finished.

How do I get rid of ransomware?

It is important to inform you that besides encrypting your data, the Fastbackdata virus will probably deploy Vidar Stealer on your PC to get access to credentials to different accounts (including cryptocurrency wallets). The mentioned spyware can extract your logins and passwords from your browser’s auto-filling data.

Remove Fastbackdata with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common Ransomware as shown from our tests with the software, and we assure you that it can remove Fastbackdata as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for Fastbackdata Ransomware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The Fastbackdata was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The Fastbackdata has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Trojan Killer for “Fastbackdata” removal on locked PC

In situations where it becomes impossible to download antivirus applications directly onto the infected computer due to malware blocking access to websites, an alternative solution is to utilize the Trojan Killer application.

Trojan Killer - Main View

There is a really little number of security tools that are able to be set up on the USB drives, and antiviruses that can do so in most cases require to obtain quite an expensive license. For this instance, I can recommend you to use another solution of GridinSoft - Trojan Killer Portable. It has a 14-days cost-free trial mode that offers the entire features of the paid version. This term will definitely be 100% enough to wipe malware out.

Trojan Killer is a valuable tool in your cybersecurity arsenal, helping you to effectively remove malware from infected computers. Now, we will walk you through the process of using Trojan Killer from a USB flash drive to scan and remove malware on an infected PC. Remember, always obtain permission to scan and remove malware from a computer that you do not own.

Step 1: Download & Install Trojan Killer on a Clean Computer:

1. Go to the official GridinSoft website (gridinsoft.com) and download Trojan Killer to a computer that is not infected.

Download Trojan Killer

2. Insert a USB flash drive into this computer.

3. Install Trojan Killer to the "removable drive" following the on-screen instructions.

Install Trojan Killer to Removable Drive

4. Once the installation is complete, launch Trojan Killer.

Step 2: Update Signature Databases:

5. After launching Trojan Killer, ensure that your computer is connected to the Internet.

6. Click "Update" icon to download the latest signature databases, which will ensure the tool can detect the most recent threats.

Click Update Button

Step 3: Scan the Infected PC:

7. Safely eject the USB flash drive from the clean computer.

8. Boot the infected computer to the Safe Mode.

9. Insert the USB flash drive.

10. Run tk.exe

11. Once the program is open, click on "Full Scan" to begin the malware scanning process.

Searching Fastbackdata Virus

Step 4: Remove Found Threats:

12. After the scan is complete, Trojan Killer will display a list of detected threats.

Searching Fastbackdata Finished

13. Click on "Cure PC!" to remove the identified malware from the infected PC.

14. Follow any additional on-screen prompts to complete the removal process.

Restart needed

Step 5: Restart Your Computer:

15. Once the threats are removed, click on "Restart PC" to reboot your computer.

16. Remove the USB flash drive from the infected computer.

Congratulations on effectively removing Fastbackdata and the concealed threats from your computer! You can now have peace of mind, knowing that they won't resurface again. Thanks to Gridinsoft's capabilities and commitment to cybersecurity, your system is now protected.

Often criminals would decrypt several of your files so you know that they indeed have the decryption tool. As Fastbackdata virus is a relatively new ransomware, anti-malware engineers have not yet found a way to undo its work. However, the decryption tools are frequently updated, so the effective countermeasure may soon be available.

Of course, if the tamperers do the job of encrypting victim’s critical data, the hopeless person will probably fulfill their demands. However, paying a ransom gives no guarantee that you’re getting your data back. It is still risky. After getting the ransom, the racketeers may deliver a wrong decryption code to the injured party. There were reports about hackers just vanishing after getting the ransom without even bothering to reply.

The optimal safety measure against ransomware is to have a system restore point or the copies of your essential files in the cloud storage or at least on an external storage. Of course, that might be insufficient. Your most important thing could be that file you were working upon when it all happened. But at least it is something. It is also reasonable to scan your drives with the antivirus program after the OS is rolled back.

There are other ransomware products, besides Fastbackdata, that work similarly. Examples of those are New24, Ldhy, Mirror, and some others. The two basic differences between them and the Fastbackdata are the ransom amount and the encoding method. The rest is almost identical: documents become inaccessible, their extensions changed, ransom notes emerge in each directory containing encoded files.

Some lucky people were able to decode the arrested files with the help of the free tools provided by anti-malware developers. Sometimes the hackers mistakenly send the decryption key to the wronged in the ransom readme. Such an epic fail allows the victim to restore the files. But naturally, one should never expect such a chance. Make no mistake, ransomware is a tamperers’ instrument to lay their hands on the money of their victims.

How сan I avert ransomware injection?

Fastbackdata ransomware has no endless power, neither does any similar malware.

You can protect yourself from ransomware injection in several easy steps:

  • Never open any letters from unknown senders with strange addresses, or with content that has likely no connection to something you are expecting (how can you win in a lottery without participating in it?). In case the email subject is more or less something you are expecting, scrutinize all elements of the dubious email with caution. A hoax email will surely have mistakes.
  • Avoid using cracked or untrusted software. Trojan viruses are often distributed as an element of cracked software, possibly under the guise of “patch” which prevents the license check. Understandably, potentially dangerous programs are difficult to tell from trustworthy software, because trojans may also have the functionality you seek. You can try to find information on this program on the anti-malware message boards, but the optimal solution is not to use such software.
  • And finally, to be sure about the safety of the objects you downloaded, check them with GridinSoft Anti-Malware. This program will be a perfect defense for your personal computer.

Frequently Asked Questions

🤔 Is it possible to open “.fastbackdata” files?

Unfortunately, no. You need to decipher the “.fastbackdata” files first. Then you will be able to open them.

🤔 What should I do to make my files accessible as fast as possible?

If the “.fastbackdata” files contain some really important information, then you probably have them backed up. In case you haven’t, there is still a chance that you do have a Restore Point from some time ago to roll back the whole system to the moment when it had no virus yet, but already had your files. The rest of the methods require patience.

🤔 Will GridinSoft Anti-Malware remove all the encrypted files alongside the Fastbackdata virus?

No way! Your encrypted files are no threat to your PC.

GridinSoft Anti-Malware will remove the viruses from your PC. The virus that has infected your system is most likely still functional and launching checks every so often to encrypt any new files you might create on your PC after the attack. As it has been said above, the Fastbackdata ransomware does not come alone. It installs backdoors and keyloggers that can steal your account credentials and provide malefactors with easy access to your computer after some time.

🤔 What actions should I take if the Fastbackdata malware has blocked my PC and I can’t get the activation key.

If that happened, you need to prepare a memory stick with a pre-installed Trojan Killer. Use Safe Mode to execute the procedure. You see, the ransomware runs automatically as the system boots and encrypts any new files created or brought into your PC. To block this process – use Safe Mode, which allows only the essential applications to run automatically. Consider reading our manual on booting Windows in Safe Mode.

🤔 And what should I do now?

Many of the encoded files might still be within your reach

  • If you exchanged your critical files by email, you could still download them from your online mail server.
  • You might have shared photographs or videos with your friends or relatives. Simply ask them to give those images back to you.
  • If you have initially downloaded any of your files from the Internet, you can try downloading them again.
  • Your messengers, social networks pages, and cloud drives might have all those files too.
  • Maybe you still have the needed files on your old PC, a laptop, phone, external storage, etc.

USEFUL TIP: You can employ file recovery programs2 to get your lost data back since ransomware blocks the copies of your files, deleting the authentic ones. In the tutorial below, you can see how to use PhotoRec for such a restoration, but remember: you can do it only after you remove the virus with an anti-malware program.

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References

  1. My files are encrypted by ransomware, what should I do now?
  2. Here are Top 10 Data Recovery Software Of 2024.

About the author

Brendan Smith

I'm Brendan Smith, a passionate journalist, researcher, and web content developer. With a keen interest in computer technology and security, I specialize in delivering high-quality content that educates and empowers readers in navigating the digital landscape.

With a focus on computer technology and security, I am committed to sharing my knowledge and insights to help individuals and organizations protect themselves in the digital age. My expertise in cybersecurity principles, data privacy, and best practices allows me to provide practical tips and advice that readers can implement to enhance their online security.

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