“Error Code: W9KA528V” Pop-Up Scam

Error Code: W9KA528V Analysis & Removal Guide
Written by Brendan Smith

The “Error Code: W9KA528V” pop-up scam masquerades as a dire warning from Microsoft Windows, falsely claiming system blockage due to security concerns. It aims to deceive users into calling a fake support line.

Cybercriminals then exploit this ruse to gain remote access to victims’ devices, disable security tools, and harvest sensitive data. These scams often emerge due to the lure of financial gain and exploit users’ trust in official support channels, underlining the need for vigilance against deceptive online tactics.

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“Error Code: W9KA528V” Pop-Up Scam Overview

“Error Code: W9KA528V” is a classic fake tech support page, used by cybercriminals to fraud unaware users. This scam masquerades as a dire warning from Microsoft Windows, alleging that the user’s system has been blocked due to security concerns. The primary objective of this ruse is to dupe victims into dialing a fraudulent helpline.

Error Code: W9KA528V Pop-up Scam

Browser window with the “Error Code: W9KA528V” pop-up scam

Upon visiting a webpage hosting the “Error Code: W9KA528V” scam, multiple pop-up windows are unleashed. These include a fictitious system scan purportedly conducted by Microsoft Defender Antivirus (a.k.a. “Windows Defender”). Fabricated threat reports flood the screen, falsely alarming the user about non-existent dangers. The foremost pop-up asserts that device access has been restricted due to security issues, coercing the user to call the provided support line. It’s crucial to underscore that all these claims are entirely fabricated, and this deceptive content bears no affiliation with Windows or its developer, Microsoft.

NameError Code: W9KA528V
Threat TypeScam page
DescriptionFalse claims regarding blocking your PC, that force calling the fake tech support
Associated domainstestiminatols[.]space
Phone number01913-084256
Similar behaviorError Code: 0x80073b01, Virus Has Been Detected On Your Device, Ads.fiancetrack(2).dll
Fix ToolSee If Your System Has Been Affected by Error Code: W9KA528V Virus

How Does “Error Code: W9KA528V” Pop-Up Scam Work?

Once scared victims call the scammers behind the “Error Code: W9KA528V” scam, the subsequent course of action can vary. Typically, cybercriminals request permission to access victims’ devices remotely, often using legitimate remote access software such as UltraViewer, TeamViewer, AnyDesk, or similar programs. During the call, these scammers maintain the facade of being “Microsoft-certified technicians”, “Windows support,” or “expert technicians”.

Upon gaining remote access, criminals can disable or remove security tools, install fake antivirus software, harvest sensitive data, and even introduce real malware into the system, including trojans, ransomware, and cryptominers. Victims might unknowingly divulge their private information over the phone or enter it into phishing files or websites. Data can also be siphoned off using information-stealing malware. Cybercriminals primarily target account login credentials, personally identifiable information, and financial data such as banking details and credit card numbers.

Furthermore, scammers often charge exorbitant fees for their supposed “services”. To evade detection and money retrieval, they prefer untraceable payment methods like cryptocurrencies, gift cards, prepaid vouchers, or concealed cash in packages shipped to them. Unfortunately, successfully scammed victims may find themselves targeted repeatedly. In summary, trusting a scam like “Error Code: W9KA528V” can lead to system infections, severe privacy breaches, financial losses, and even identity theft. It’s crucial to remain vigilant and avoid falling victim to these deceptive tactics.

“Error Code: W9KA528V” – How to Close?

If you find it impossible to close a scam page, use Windows Task Manager to terminate the browser’s process. When you reopen the browser, avoid restoring the previous browsing session to prevent the deceptive webpage from reopening. In case when cybercriminals have remotely accessed your device, take the following steps:

  1. Disconnect your device from the internet.
  2. Uninstall the remote access program the criminals used, as they may not need your consent to reconnect.
  3. Run a comprehensive system scan with an antivirus program to eliminate all detected threats.

If you suspect your login credentials have been exposed, change the passwords for all potentially compromised accounts and notify their official support. Once other private information, such as ID card details, passport photos/scans, or credit card numbers, is at risk, contact the appropriate authorities promptly. Swift action is crucial to mitigate potential harm from such incidents. I also recommend scanning your device with anti-malware software, that will detect potentially malicious items brought during the remote connection session.

How did that thing appear?

Deceptive websites often gain prominence through pages utilizing rogue advertising networks. These malicious websites can be forcibly opened upon accessing a rogue webpage or triggered by engaging with hosted content, such as clicking buttons, entering text in fields, interacting with ads, or clicking on links.

The endorsement of online scams is further facilitated by spam browser notifications and intrusive advertisements. Even a simple misspelling of a website’s URL can lead to redirection or trigger a redirection chain that ultimately lands users on deceptive pages. Moreover, adware can play a significant role in displaying scam-promoting ads or causing redirects to webpages hosting these fraudulent activities.

The latter, actually, may cause recurring appearance of the “Error Code: W9KA528V” scam. To remove adware and make sure your system is clean of other threats, I’d recommend using GridinSoft Anti-Malware. This program is superior in detecting and removing even the most modern malware samples.

Remove Error Code: W9KA528V with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove Error Code: W9KA528V as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for Error Code: W9KA528V adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The Error Code: W9KA528V was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The Error Code: W9KA528V has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Trojan Killer for “Error Code: W9KA528V” removal on locked PC

In situations where it becomes impossible to download antivirus applications directly onto the infected computer due to malware blocking access to websites, an alternative solution is to utilize the Trojan Killer application.

Trojan Killer - Main View

There is a really little number of security tools that are able to be set up on the USB drives, and antiviruses that can do so in most cases require to obtain quite an expensive license. For this instance, I can recommend you to use another solution of GridinSoft - Trojan Killer Portable. It has a 14-days cost-free trial mode that offers the entire features of the paid version. This term will definitely be 100% enough to wipe malware out.

Trojan Killer is a valuable tool in your cybersecurity arsenal, helping you to effectively remove malware from infected computers. Now, we will walk you through the process of using Trojan Killer from a USB flash drive to scan and remove malware on an infected PC. Remember, always obtain permission to scan and remove malware from a computer that you do not own.

Step 1: Download & Install Trojan Killer on a Clean Computer:

1. Go to the official GridinSoft website (gridinsoft.com) and download Trojan Killer to a computer that is not infected.

Download Trojan Killer

2. Insert a USB flash drive into this computer.

3. Install Trojan Killer to the "removable drive" following the on-screen instructions.

Install Trojan Killer to Removable Drive

4. Once the installation is complete, launch Trojan Killer.

Step 2: Update Signature Databases:

5. After launching Trojan Killer, ensure that your computer is connected to the Internet.

6. Click "Update" icon to download the latest signature databases, which will ensure the tool can detect the most recent threats.

Click Update Button

Step 3: Scan the Infected PC:

7. Safely eject the USB flash drive from the clean computer.

8. Boot the infected computer to the Safe Mode.

9. Insert the USB flash drive.

10. Run tk.exe

11. Once the program is open, click on "Full Scan" to begin the malware scanning process.

Searching Error Code: W9KA528V Virus

Step 4: Remove Found Threats:

12. After the scan is complete, Trojan Killer will display a list of detected threats.

Searching Error Code: W9KA528V Finished

13. Click on "Cure PC!" to remove the identified malware from the infected PC.

14. Follow any additional on-screen prompts to complete the removal process.

Restart needed

Step 5: Restart Your Computer:

15. Once the threats are removed, click on "Restart PC" to reboot your computer.

16. Remove the USB flash drive from the infected computer.

Congratulations on effectively removing Error Code: W9KA528V and the concealed threats from your computer! You can now have peace of mind, knowing that they won't resurface again. Thanks to Gridinsoft's capabilities and commitment to cybersecurity, your system is now protected.

Frequently Asked Questions (FAQ)

My computer is infected with Error Code: W9KA528V malware, should I format my storage device to get rid of it?

Reformatting your storage device should only be considered as a last resort for removing Error Code: W9KA528V malware. Prior to taking such drastic action, it is advisable to perform a comprehensive scan using trustworthy antivirus or anti-malware software.

What are the biggest issues that malware can cause?

Malware poses a significant risk to the security and privacy of sensitive information, potentially leading to identity theft, financial loss, and unauthorized access to personal accounts. Furthermore, it can disrupt the normal operation of a system, causing performance issues, system crashes, and data corruption.

What is the purpose of Error Code: W9KA528V?

The purpose of Error Code: W9KA528V is to enable remote access and control of compromised devices. It allows threat actors to perform various malicious activities, such as unauthorized access, data theft, system manipulation, and disabling security measures, potentially causing significant harm to individuals and organizations.

Will Gridinsoft Anti-Malware protect me from malware?

Gridinsoft Anti-Malware has the ability to identify and eliminate most malware infections. Nevertheless, it is crucial to recognize that sophisticated malware can remain hidden deep within the system. Consequently, conducting a complete system scan is imperative to detect and eradicate malware.
How to Remove Error Code: W9KA528V Malware

Name: Error Code: W9KA528V

Description: The "Error Code: W9KA528V" pop-up scam impersonates Microsoft Windows, issuing a false security warning about a system blockage. It deceives users into dialing a fraudulent support line. Once engaged, cybercriminals pose as technicians, gaining remote device access to disable security measures and extract sensitive data. These scams typically emerge for financial gain, exploiting users' trust in legitimate support channels. Vigilance and awareness are crucial in thwarting these deceptive tactics, which are orchestrated to exploit both trust and fear for malicious purposes.

Operating System: Windows

Application Category: Malware

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About the author

Brendan Smith

I'm Brendan Smith, a passionate journalist, researcher, and web content developer. With a keen interest in computer technology and security, I specialize in delivering high-quality content that educates and empowers readers in navigating the digital landscape.

With a focus on computer technology and security, I am committed to sharing my knowledge and insights to help individuals and organizations protect themselves in the digital age. My expertise in cybersecurity principles, data privacy, and best practices allows me to provide practical tips and advice that readers can implement to enhance their online security.

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