Dellsupportassistremedationservice.exe Virus ⛏️ (Coin Miner Trojan) Removal

Written by Robert Bailey
Dellsupportassistremedationservice.exe process comes from a harmful application that can properly be defined as a coin miner trojan. That malware type uses your PC components to mine cryptocurrencies, basically – Monero or DarkCoin1. It makes your computer almost nonfunctional due to high CPU use.
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What is Dellsupportassistremedationservice.exe process?

Dellsupportassistremedationservice.exe is a malicious process created by coin miner virus

As I have mentioned before, Dellsupportassistremedationservice.exe is a coin miner virus. The names of the .exe file may be different, but the consequences are almost always the identical. Because coin miners focus on cryptocurrency mining, they utilize all possible hardware capacity of your desktop to run this operation. This virus doesn’t take note of the fact that you may need to make use of your machine for other activities – it will consistently use over 80% of your processor power.

Dellsupportassistremedationservice.exe Windows Process

Dellsupportassistremedationservice.exe – Really high CPU/GPU use

Besides CPU usage, some of the coin miners also use GPU power for their tasks. In that situation, you will probably struggle even to see the mouse arrow moving – GPU is usually used on 100%. It is not as essential as processor for system work, so Dellsupportassistremedationservice.exe coin miner viruses don’t waste time on trifles and utilize all of it. It sometimes may result in sad effects.

Shortly about cryptocurrency mining

Crypto mining is a term that means the action of calculating the transaction block hash. That is a integral element of anything based on the blockchain technology. Since this action takes a lot of calculations, a strong PC is required. Exactly, the video card is better for this purpose, because they have more cores available. Cryptocurrency mining farms are usually constructed of dozens of video cards to conduct their activity effectively. Such computer systems are not usable for “general” purposes, like gaming or web browsing. Crooks who gain money via this coin miner use someones’ computers instead, even if they are used for the regular activity.2

List of the typical coin miner symptoms

  • Microsoft Defender is stopped;
  • CPU and GPU is loaded at 80-90% exactly after the system start
  • Cooling fans are running at high speed and create a lot of noise
  • A single process in Task Manager consumes all CPU and GPU power
  • How dangerous is the Dellsupportassistremedationservice.exe miner?

    Coin miners does not deal damage to your files. However, they make a lot of unpleasant things with the whole system

    First off, Dellsupportassistremedationservice.exe virus makes your system overloaded. It is unable to run your applications now, because all CPU power is consumed by a virus. That malware does not care for your demands, all it pays attention to is generating profits on you. Even if you are patient, and you waited until browser is open, you will likely suffer from extremely slow efficiency. Pages will open for years, any sort of logins will likely take about a minute – just a horror story for a person who does a job online.

    Dellsupportassistremedationservice.exe Technical Summary.

    File NameDellsupportassistremedationservice.exe
    TypeTrojan Coin Miner
    Detection NameTrojan:Win32/CoinMiner
    Distribution MethodSoftware bundling, Intrusive advertisement, redirects to shady sites etc.
    Similar behavior4.exe, Errorreport.exe, 5.exe
    RemovalDownload and install GridinSoft Anti-Malware for automatic Dellsupportassistremedationservice.exe removal.

    “Visible” damage is not a solitary bad thing coin miners do to your system. Dellsupportassistremedationservice.exe coin miner likewise deals damage to your operating system. To carry out all malevolent functions correctly, it wrecks the protection components of your system. You will likely see your Microsoft Defender disabled – malware stops it to avoid recognition. If you open the HOSTS file, you will likely see a load of new notes – they are added by this coin miner to connect your computer to a malicious mining network. All these changes shall be gone back to the initial state in the process of system recovery.

    Hardware effects of coin miner activity

    Besides slowing down your computer, running at peak level for a long period of time may trigger damage to your machine and raise power costs. PC elements are created to easily deal with high load, but they can do so only in case when they are in a good shape.

    Little and covered CPU fan is not very easy to broke. Meanwhile, graphic cards have big and easy-to-access fans, which can be easily cracked if affected while working, for example, by the user much before the virus injection. Malfunctioning cooling system, together with the extremely high load caused by Dellsupportassistremedationservice.exe malware can easily lead to GPU failure3. GPUs are also prone to have very fast wearing when utilized for crypto mining. It is surely a bad case when your GPU’s performance decreases on 20-30% only after several weeks of being used in such a way.

    How did I get Dellsupportassistremedationservice.exe coin miner virus?

    Coin miners are spread through different ways, but their main sources are malicious banners and programs from dubious sources

    Coin miners are the most widespread malicious programs among “severe” viruses. Adware often functions as a carrier for Dellsupportassistremedationservice.exe malware infiltration: it demonstrates you the banners, which include a link to malware downloading. Sure, this abstract “malware” can belong to any kind – an additional adware, spyware, rogue or backdoor. But the statistics say that approximately 30% of all malware spread through the malevolent banners are coin miners – and Dellsupportassistremedationservice.exe is just with them.4

    Unwanted banners adware

    The example of malicious banners you can see in the Internet

    Another way you could get this item on your computer is by downloading it from the dubious site as a part of a program. Users that spread hacked variants of well-known programs (which do not require the license key) have small chances to make money. For this reason, there is a huge temptation to include malware to the final package of the hacked application and receive a coin for every installation. Before criticizing these guys for hacking and also malware spreading, ask yourself – is it okay to avoid buying the program in this manner? It is much cheaper to pay $20-$30 one time than to pay a much bigger figure for antivirus program and new parts for your computer.

    How to remove the Dellsupportassistremedationservice.exe miner from my PC?

    The best way to get rid of this coin miner virus is to use anti-malware software

    Getting rid of such a virus requires the use of specific app. Appropriate antivirus must have high performance at scanning and also be lightweight – in order to create no problems with utilization even on weak computers. On top of that, it is better to have proactive protection in your security tool – to stop the virus even before it launches. Microsoft Defender lacks these elements for different factors. That’s why I’d advise you to use a third-party anti-malware program for that objective. GridinSoft Anti-Malware is a great option that fits each of the discussed features.5

    Prior to the virus removal, it is important to reboot your operating system into Safe Mode with Networking. Since Dellsupportassistremedationservice.exe miner takes a lot of CPU power, it is needed to halt it before launching the security program. Otherwise, your scan will last for years, even though the GridinSoft program is pretty lightweight.

    Booting the PC into Safe Mode with Networking

    Press the Start button, then choose Power, and click on Reboot while holding the Shift key on the keyboard.

    Boot into Windows Safe Mode

    Windows will reboot into recovery mode. In that mode, choose Troubleshoot→ Startup Settings→ Safe Mode with Networking. Press the corresponding button on your keyboard to choose that option.

    windows safe mode boot option with command prompt

    When your system is in Safe Mode, all third-party applications, just like the majority of non-critical Windows components, are not started with the system start. That allows you to clean the PC without dealing with high CPU usage of the coin miner.

    Remove Dellsupportassistremedationservice.exe coin miner virus with GridinSoft Anti-Malware

    Download and install GridinSoft Anti-Malware. You can use this anti-malware program for free during its 6-day trial period. In that term, all functions are available, and it takes no payments to remove malware from your system.

    GridinSoft Anti-Malware free trial

    After activating your free trial, start Full scan. It may last up to 10 minutes. You may use the PC as usual.

    Scanning in GridinSoft Anti-Malware

    When the scan is finished, press the Clean Now button to remove all detected elements from your system. This procedure takes less than a minute.

    GridinSoft Anti-Malware after the scan process

    Now, you are good to go. Reboot your PC into a normal Windows mode and use just as there was nothing malicious.

    Remove Dellsupportassistremedationservice.exe Virus ⛏️ Trojan Coin Miner

    Name: Dellsupportassistremedationservice.exe

    Description: The Dellsupportassistremedationservice.exe is a Trojan Coin Miner that uses the infected computer’s sources to mine electronic money without your authorization. This Dellsupportassistremedationservice.exe will create your CPU to go for very warm temperatures for prolonged periods of time, which could reduce the life of the CPU.

    Operating System: Windows

    Application Category: Trojan

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    References

    1. Read about why Monero and DarkCoin are so popular amongst cybercriminals.
    2. Detailed explanation of how does cryptomining work.
    3. About unwanted effects for GPUs in the process of cryptomining.
    4. Read more about various malware type on Cybersecurity Glossary.
    5. Our review on GridinSoft Anti-Malware.

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    About the author

    Robert Bailey

    I'm Robert Bailey, a passionate Security Engineer with a deep fascination for all things related to malware, reverse engineering, and white hat ethical hacking.

    As a white hat hacker, I firmly believe in the power of ethical hacking to bolster security measures. By identifying vulnerabilities and providing solutions, I contribute to the proactive defense of digital infrastructures.

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