GYEW Virus (.GYEW File) 🔐 Decrypt & Removal Guide

The Gyew virus, known as a ransomware infection, belongs to the STOP family. This malware family is known for malicious file ciphering. When the Gyew virus gets into a computer system, it scans the system for files like videos, photos, documents, and more. It modifies the file structure and appends the “.gyew” extension to each encrypted file, making them unusable without the decryption.

Gyew Virus Overview

Gyew

🤔 Gyew virus belongs to ransomware that belongs to the DJVU/STOP ransomware family. Its primary purpose is to encrypt files that are important to you. Then, this ransomware asks to pay the ransom – ($490 – $980) in Bitcoin.

The Gyew virus is a malware type that ciphers your files and makes you pay for their restoration. This malware encrypts various file types. ciphered files become identifiable by a distinct “.gyew” extension. The affected files become inaccessible and unusable.

After that, the ransomware demands a ransom payment in Bitcoin from the victims, ranging from $490 to $980. Usually, a ransom text file is named as “_readme.txt“.

Gyew Ransomware works with Salsa20 encryption algorithms to cipher the files. Since Gyew virus utilizes such a robust ciphering method, it becomes quite hard, if even possible, to find the decryption key without cooperating with the attackers.

Once the files are encrypted, the Gyew virus displays a ransom note to the user, asking for a ransom payment in exchange for the decryption key. The ransom note contains instructions on the ways of making the payment and also often includes threats of permanent data loss or ransom amounts surge if the ransom is not paid within a specified timeframe.

I have created a comprehensive list of the solutions, advice, and practices to disable the Gyew malware and recover your files. There are situations where it may be feasible to restore your files, while sometimes, it may be impossible.

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📌 Important Note!

It is crucial to say that paying off the bill is not a guarantee of the successful files recovery. The hackers who stand behind the Gyew virus are known for their untrustworthiness. There have been instances where people have paid the ransom, only to be denied by the cybercriminals with the decryption key provision.

Gyew uses a unique key for each victim, with one exception:

The Gyew virus is highly similar to other DJVU ransomware variants such as Gycc, Iicc, Eqew, and Eqza. This virus encrypts a wide range of common file types and appends its distinct “.gyew” extension to all files. For instance, a file named “1.jpg” would be altered to “1.jpg.gyew” and “2.png” to “2.png.gyew“.

After successful encryption, the virus creates a special text file named “_readme.txt” and places it in every folder containing the encrypted files. It as well adds this file to the desktop, so the victim will not miss its appearance even without opening folders.

The image below provides a visual representation of files with the “gyew” extension:

Gyew Virus - encrypted gyew files

Encrypted Files by STOP/DJVU Ransomware

Name Gyew Virus
Ransomware family1 DJVU/STOP2 ransomware
Extension .gyew
Ransomware note _readme.txt
Ransom From $490 to $980 (in Bitcoins)
Contact [email protected], [email protected]
Detection Trojan:Win32/Salgorea.C!dha, Ransom:Win32/Gandcrab.AW!bit, Trojan:Win32/Tofsee.YTA!MTB
Symptoms
  • Installs password-stealing Trojan on the system, like Vidar Stealer or RedLine Stealer;
  • Adds a list of domains to HOSTS file to block access to certain security-related sites;
  • Encrypts most of your files (photos, videos, documents) and adds a particular “.gyew” extension;
  • Manages to install a SmokeLoader backdoor;
  • Can delete Volume Shadow copies to make victim’s attempts to restore data impossible;
Fix Tool To remove possible malware infections, scan your PC:
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This message asking payment is for restore files via decryption key:

_readme.txt (STOP/DJVU Ransomware)

_readme.txt (STOP/DJVU Ransomware) – The frightening alert requesting users to pay the ransom to unlock the encoded data contains these exasperating warnings.

Gyew ransomware arrives as a set of procedures that are needed to carry out certain activities on a victim’s computer. One of the initial processes being launched is winupdate.exe, a sneaky process that displays a fraudulent Windows update prompt during the attack. That is needed to convince the victim that a sudden PC slowdown is caused by a Windows update.

At the same time, the ransomware runs another process (which name commonly consists of 4 random characters) which initiates scanning the disk for target files and ciphering them. Then the ransomware removes Volume Shadow Copies from the system disk using the following CMD command:

vssadmin.exe Delete Shadows /All /Quiet

Once deleted, it becomes virtually impossible to restore the previous computer state using System Restore Points. The problem is, ransomware operators are getting rid of any built-in Windows approaches that could aid the victim to recover files for free. In addition, the rascals modify the Windows HOSTS file by adding a list of domains to it and mapping them to the localhost IP. As a result, the victim will face a DNS_PROBE_FINISHED_NXDOMAIN error when trying to open one of the blocked websites.

We noticed that ransomware endeavors to block websites that post various how-to guides for computer users. It is clear that by limiting specific domains, the malefactors are trying to prevent the victim from reaching relevant and helpful ransomware-attack-related information online. Malware also saves two text files on the victim’s computer that present particulars related to the attack – the public key of this victim and personal ID. These two files are named bowsakkdestx.txt and PersonalID.txt.

Gyew ransomware virus saves public encryption key and victim's id in bowsakkdestx.txt file

After all these modifications, the malware doesn’t stop. Variants of STOP/DJVU tend to release Vidar password-stealing Trojan on compromised systems. This threat carries an extensive list of capabilities, including:

  • Infiltrating the victim’s computer with malware and executing it to gain unauthorized access.
  • Obtaining unauthorized access to login credentials of Steam, Telegram, and Skype.
  • Manipulating and viewing files on the victim’s computer without their knowledge.
  • Stealing cryptocurrency wallets from the victim’s system.
  • Granting the hackers remote control over the victim’s computer for various malicious activities.
  • Extracting sensitive information such as browser cookies, saved passwords, and browsing history.

The encryption algorithm in STOP/Djvu ransomware is AES-256. So, once your data is encrypted with an online decryption key, the possibility to get your files back without paying the ransom are quite low. Thing is, the key is unique for each victim, and finding a suitable one will take exceptionally big amount of time.

Getting the online key in any other way is also nearly impossible. It is kept on a command server owned by the hackers who spread the Gyew malware. For receiving decrypting code the payment should be $980. To see the payment details, the victims should contact the hackers by email ([email protected]).

The message by the ransomware states the following information:

ATTENTION!

Don't worry, you can return all your files!

All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.

What guarantees you have?

You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.

You can get and look video overview decrypt tool:

https://we.tl/t-WJa63R98Ku

Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.

Please note that you'll never restore your data without payment.

Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.

To get this software you need write on our e-mail:

[email protected]

Reserve e-mail address to contact us:

[email protected]

Your personal ID:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

How To Remove STOP/Djvu Ransomware?

Video Guide


How To Decrypt .gyew Files?

How to restore big files?

Try removing .gyew extension on a few big files and opening them. This malware has issues with large files encryption. Either the virus scanned and did not encrypt the file, or it failed and did not add the filemarker. If you have files that are very large (2GB+), the latter is most likely. Please, text me in the comments whether this helped you or not.

The newest extensions released around the end of August 2019 after the criminals made changes. This includes Gycc, Iicc, Eqew etc.

As a outcome of the changes made by the criminals, STOPDecrypter is no longer supported. It has been replaced with the Emsisoft Decryptor for STOP Djvu Ransomware developed by Emsisoft.

You can download free decryption tool here: Decryptor for STOP Djvu.

  1. Select folders for decryption.

    Based on the default configurations, the decryptor will by default choose the accessible directories in order to unlock the currently reachable drives (the connected ones), including the network drives. Extra (optional) locations can be selected with the assistance of the “Add” button.

    Decryptors generally propose several options depending on the specific malware family. The existing possible options are presented in the Options tab and can be enabled or disabled there. You may discover a comprehensive list of the currently active Options below.

  2. Click on the “Decrypt” button.

    As soon as you add all the desired locations for decryption into the list, click on the “Decrypt” button in order to initiate the decryption procedure.

    Note that the main screen may turn you to a status view, letting you know of the active process and the decryption statistics of your data:

    Emsisoft Decryptor - the decryption statistics

    The decryptor will notify you as soon as the decryption procedure is completed. If you need the report for your personal papers, you can save it by choosing the “Save log” button. Note that it is also possible to copy it directly to your clipboard and to paste it into emails or messages here if you need to do so.

The Emsisoft Decryptor might display different messages after a failed attempt to restore your files:

✓ Error: Unable to decrypt file with ID: [your ID]

There is no corresponding decryption key in the Emsisoft decryptor’s database.

✓ No key for New Variant online ID: [your ID]

Notice: this ID appears to be an online ID, decryption is impossible

Malware used an online key to cipher your files. Your key is unique and is kept on the command server, controlled by criminals. File recovery is only possible through paying the ransom. 🙁

✓ Result: No key for new variant offline ID: [example ID]

This ID appears be an offline ID. Decryption may be possible in the future.

An offline key was used, though the file recovery operation failed (the offline decryption key isn’t available yet). But, receiving this message is good news for you, because it is possible to restore your files in the future. 🙂

It can take a few weeks or months until the decryption key gets found and uploaded to the decryptor. Please follow updates regarding the decryptable DJVU versions here.

✓ Remote name could not be resolved

It’s an indication of a DNS issue on your PC. Consider resetting your HOSTS file to default.

How to Restore .gyew Files?

In some case ransomware is not doom for your files…

The Gyew ransomware encryption algorithm is next: it encodes every file byte-by-byte, then saves a duplicate, deleting (not overriding!) the original file. Thus, the information of the file placement on the physical disk is lost, but the original file is not deleted from the physical disk. The cell, or the sector where this file was kept, can still keep this file, but it is not listed by the file system and can be rewritten by data that has been loaded to this disk after the removal. Hence, it is possible to recover your files using special software.

I recently had my pc infected by the this virus. It managed to bypass 2 Antivirus software and 2 malware fighters.

Anyway, after realizing it was an online algorithm, it is impossible to retrieve my encrypted files. I also had my backup drive plugged in at the time of the virus, and this was also infected, or so I thought. Every folder within my backup drive had been infected and was encrypted. However, despite losing some important files, I retrieved almost 80% of my 2TB storage.

When I started going through the folders, I noticed the readme.txt ransom note in every folder. I opened some of the folders and found that all files that were not in a subfolder within that folder had been encrypted. However, I found a flaw and glimmer of hope when I went into the subfolders in other folders and found that these files had not been encrypted. Every folder within my c and d drives, including subfolders, had been encrypted, but this was not the case with the backup drive. Having subfolders created within a folder has saved 80% of my data.

As I said, I believe this to be only a small loophole on a backup drive. I’ve since found a further 10 % of my data on another hard drive on a different pc. So my advice is if you use a backup drive, create subfolders. I was lucky, I guess. But I was also unlucky that the virus hit as I was transferring some files from my backup.

Hopefully, this can help some other people in my situation.

Jamie Newland
Some pointers for recovery repair of Gyew files (true for all STOP/DJVU variants):
  • I have seen Stop/Djvu variants fail to encrypt deeper nested folders, so that you can check that. You may find those are not encrypted.
  • This ransomware saves encrypted data to a new file, deletes the original. So there’s a slight chance part of that deleted file can be recovered using file recovery software. It’s unlikely the folder structure can be restored, so a free tool like PhotoRec may be as good as any.
  • This ransomware only partially encrypts (about the first 150 KB), so depending on file size and type of data, the not encrypted part may be recoverable.
  • Joep

    Recovering your files with PhotoRec

    PhotoRec is an open-source program, which is originally created for file retrieval from damaged disks, or for files recovery in case if they are unintentionally deleted. However, as time has gone by, this program got the ability to retrieve the files of 400 different file types. Hence, it can be used for file restoration after the Gyew attack.

    First, you need to download this app. It is 100% free, but the developer notifies that there is no assurance that your files will be recovered. PhotoRec is spread together with other tool of the same developer – TestDisk. The resulting archive will bear TestDisk name, but don’t worry. PhotoRec files are right inside.

    To run PhotoRec, find and open “qphotorec_win.exe” file. No installation process is required – the program has all the files it need inside of the archive, hence, you can mount it on your USB drive, and try to help your friends/parents/anyone who has been attacked by Gyew ransomware.

    PhotoRec file in the folder for restore Gyew files

    Upon the launch, you will encounter the screen showing you the full list of your disk spaces. However, this information is likely useless, because the required menu is placed a bit higher. Click this bar, then choose the disk which was attacked by ransomware.

    Choose the disc in PhotoRec

    After selecting the disk, you need to choose the destination folder for the recovered files. This menu is located at the lower part of the PhotoRec window. The best selection is to export them on USB drive or any other type of removable disk.

    Choosing the destination folder of recovery Gyew files

    Then, you need to designate the file formats. This setting is located at the bottom, too. As it was mentioned, PhotoRec can restore the files of about 400 different formats.

    Choose the file format

    Finally, you can begin files restoration by pressing the “Search” button. You will observe the screen where the findings of the scan and recovery are shown.

    Recovery process

    Gyew files recovery Video Guide.


    Frequently Asked Questions

    🤔 How can I open “.gyew” files?
    No way. These files are encrypted by ransomware. The contents of encrypted files are not available until they are decrypted.
    🤔 This virus has blocked infected PC: I can’t get the activation code.
    In this situation, you need to prepare the memory stick with a pre-installed
    🤔 Decryptor did not decrypt all my files, or not all of them were decrypted. What should I do?
    Have patience. You are infected with the new version of STOP/DJVU ransomware, and decryption keys have not yet been released. Follow the news on our website. We will keep you posted on when new keys or new decryption programs appear.
    🤔 What can I do right now?
    The Gyew ransomware encrypts only the first 150KB of files. So MP3 files are rather large, some media players (Winamp for example) may be able to play the files, but – the first 3-5 seconds (the encrypted portion) will be missing. You can try to find a copy of an original file that was encrypted: Files you downloaded from the Internet that were encrypted and you can download again to get the original.

    I need your help to share this article.

    It is your turn to help other people. I have written this guide to help people like you. You can use buttons below to share this on your favorite social media Facebook, Twitter, or Reddit.

    Brendan Smith

    References

    1. My files are encrypted by ransomware, what should I do now?
    2. About DJVU (STOP) Ransomware.

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    About the author

    Brendan Smith

    Cybersecurity analyst covering malware families, suspicious files, and detection alerts. Brendan focuses on clear explanations of what a warning means, when it may be a false positive, and which cleanup steps are appropriate.

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