‘Your PC Ran Into A Problem And Needs To Restart’ Issue – How to Resolve?

Written by Brendan Smith

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The definition of ‘Your PC Ran Into a Problem and Needs to Restart Error’ trouble

If you are an active computer user, we bet there were times when you saw a ‘Your PC ran into a problem and needs to restart’ message before. For some people, this particular alert can be quite scary. However, this is definitely a problem that may be fixed. This guide will provide you with tips to do that.

‘Your PC ran into a problem and needs to restart’ is a common Windows trouble that makes the system go into the blue screen of death, also known under the name of the BSOD. It normally notifies the customer that because of some issues the workstation is no longer capable of operating in a proper manner. The most typical reasons that produce this alert on screen are the amendments in registry or PC hardware, troubled driver installation, or even inappropriate PC shutdown.

“Everytime I launch Fortnite after my pc starts up, it says “Your PC ran into a problem and needs to restart”. After my PC restarts it’s fine tho. Anyone else having this issue?”, — writes Twitter user @ThomDez19.

Resolving the unexpected PC shutdown trouble can be a complex procedure, especially when the computer enters a restart loop without allowing you to do anything. In the majority of the cases, the PC shuts down quickly after the start of the system and displays the below-said message:

Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then you can reboot.

There are times when the blue screen indicates the error code, and in some instances, it doesn’t. The most typical error codes are INACCESSIBLE_BOOT_DEVICE, KERNEL_SECURITY_CHECK_FAILURE, BAD_SYSTEM_CONFIG_INFO, SYSTEM THREAD EXCEPTION NOT HANDLED, MEMORY MANAGEMENT, WHEA_UNCORRECTABLE_ERROR, and others.

Each of these indicates the trouble and can assist in fixing it faster. Nevertheless, this tutorial is designed to assist in every case, with the error code or without it. Below please find the most typical solutions how you can repair ‘Your PC ran into a problem and needs to restart’ issue on Windows.

Repair ‘Your PC ran into a problem and needs to restart’ Simply

  1. To ensure more safety, please restart your device in Safe Mode. You can find a wide range of options on how to do it in this guide we prepared before – How to Boot Windows in Safe Mode (2020 Tutorial).
  2. The easiest solution is to press Windows key+R, type msconfig and then press Enter. Next, go to the Boot tab and select Safe Boot + Network. Next, click on Apply and Ok. Restart your device.

Step 1. Prevent your computer from restarting automatically

The first step to avoid the PC from automatically restarting is to forbid it to do so. To make it possible, you need to deactivate the automatic PC restart option. This is is a guide on how to do it:

  1. Refer to the Run prompt by hitting the Windows+R keys at the same time. Indicate sysdm.cpl and hit Enter. Run sysdm.cpl
  2. This opens the System Properties window. Scroll down to the Advanced area and proceed to the Startup & Recovery Settings.
  3. Next, uncheck the option under System Failure that shows “Automatically restart.” Choose OK.Your PC ran into a problem and needs to restart fix- Startup & Recovery Settings
Deactivating Auto Restart Function prevents computer from restarting automatically.

Step 2. Initiate a system file checker or DISM scan

  1. Refer to the help of Windows search to open Command Prompt. Right-click on it and choose to Run as Administrator. If asked, specify the password.
  2. In the CMD window indicate sfc /scannow. Wait till the procedure is successfully accomplished.
  3. Inspect whether the problem still takes place.

In case you couldn’t initiate SFC scan, launch the DISM scan:

  1. Start the command prompt as administrator (as explained before) and indicate the below-said command: DISM /Online /Cleanup-Image /RestoreHealth.
  2. This process may take up to 20 minutes. When this scan is completed, initiate SFC scan once again.
  3. Inspect whether the problem was fixed.Your PC ran into a problem and needs to restart fix - sfc /scannow
Attempt initiating the SFC scan first, if it won’t aid, perform DISM first, then attempt starting the SFC again.

Step 3. Perform driver updating

As initially stated, the auto-restart in conjunction with error alert ‘Your PC ran into a problem and needs to restart’ may have occurred due to some faulty software drivers installed. For this reason, we’d like to suggest you to stay away from the help of any driver-updating apps (tools) considering the fact that these apps are often of very low quality or are distributed in combination with other potentially unwanted software.

  1. If you would like to update drivers manually, you need to open the device manager. The first milestone is to start the Run window by using the R+Windows hotkey. Then indicate devmgmt.msc and press Enter.Run devmgmt.msc
  2. Then, refer to the category you would like to inspect and right-click on the device to choose Update Driver. Select Search automatically for updated driver software.
  3. As soon as you find this option, update the driver by choosing the latest version.
  4. Implement the recommendations with all devices.Your PC ran into a problem and needs to restart resolve - Update Driver
Be sure to update drivers one at a time as shown above.

Step 4. Disconnect available external appliances

Try to analyze what particular external devices you have lately connected to your computer. These could be causing trouble. Disconnect them and start your computer to verify if the ‘Your PC ran into a problem and needs to restart’ issue still occurs. If you establish the fact that a device is causing your system malfunction, it means it is the reason for your problem. Do not connect it to your workstation once again.

Step 5. Remove recently installed software

In case you have recently installed some new programs on your device, it is time to inspect which one is causing the issues. Inspect the dates of the program installation and establish when exactly the PC started to reload without your direct command. You may establish the list of recently installed applications by looking for Apps & Features in Windows search. Next, simply sort applications based on their Installation date, click on them and select Uninstall.

Step 6. Updating Windows

There are times when updating Windows helps to fix a lot of problems. Consider checking if there are any updates ready to install and use them to fix the ‘Your PC ran into a problem and needs to restart’ issue.

How to update Windows 10:

  1. Go to Windows Settings > Update & Security. Then, check for Windows updates.
  2. In case the update is available, download and install it. Reload your computer."Windows
Go to Update and Security Settings as explained below.

Check if the ‘Your PC ran into a problem and needs to restart error’ still occurs. If it does, consider the next step.

How to update Windows Vista, 7, 8, 8.1:

  1. In the search field, type Control Panel. In the Small Icons format, click Windows Update. When selecting the Category view mode, go to System and Security > Windows Update.
  2. Then, install all updates that are available.

Step 7. Check whether the computer is not overheated

One of the causes for the PC shutdown trouble is the hardware overheating. For this reason, you may want to inspect whether it isn’t the reason for the ‘Your PC ran into a problem and needs to restart’ PC problem.

The simplest way to inspect this is to shut down your computer and keep it that way for a certain period of time, for instance, two hours. This helps the PC to cool down. Next, turn it on and inspect whether the same trouble still occurs. If not, you have to consider fixing the overheating trouble for all.

There are many factors for the hardware overheating, for instance, improper device location (such as the poorly ventilated place or office), presence of vents that help air to ventilate within the casing, dust layers, air-cooling system issues and so on. It is important to realize that heat can hurt crucial computer hardware parts, for instance, the motherboard or the graphic card. This is why we strongly advise checking for solutions on how to fix this issue as well.

Step 8. System Restore approach

In case you are not really familiar with the System Restore procedure, all we can suggest is that it functions as a time machine that recovers and resets your device back to the status it was some time before. Hence, this is a very simple method to avoid the occurrence of events that may result in the ‘Your PC ran into a problem and needs to restart’ message.

  1. Press Windows key+R and indicate sysdm.cpl, then select OK. Go to the System Protection section.
  2. Choose System Restore…
  3. Use the Next button. If possible, select Show more restore points. You will now face all the restore points that you created in the past. Choose one, then click on Next.
  4. Adhere to the instructions given on your screen to implement the system restore procedure.
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About the author

Brendan Smith

Journalist, researcher, web content developer, grant proposal editor. Efficient and proficient on multiple platforms and in diverse media. Computer technology and security are my specialties.

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