HETS Virus (.hets Files Ransomware) – DECRYPT+REMOVAL GUIDE

Hets is a DJVU family of ransomware-type infections. The infection encrypts important personal files (video, photos, documents). The infected files can be tracked by specific “.hets” extension. So, you can’t use them at all.

It is better to prevent, than repair and repent!

When we talk about the intrusion of unfamiliar programs into your computer’s work, the proverb “Forewarned is forearmed” describes the situation as accurately as possible. Gridinsoft Anti-Malware is exactly the tool that is always useful to have in your armory: fast, efficient, up-to-date. It is appropriate to use it as an emergency help at the slightest suspicion of infection.

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In this tutorial I will try to help you remove Hets ransomware for free. As bonus I will assist you in decoding your crypted files.

What is “Hets”?

Hets can be correctly identify as a ransomware-type infection.

Hets is basically similar to other the same family: Rote, Grod, Derp. It crypted all popular file types. Hence, users cannot work with the your documents or photos. Hets adds its particular “.hets” extension into all files. For example, the file “video.avi”, will be changed into “video.avi.hets”. As soon as the encryption is accomplished, Hets creates a specific file “_readme.txt” and puts it into all folders that contain the modified files.

Here is a short summary for the Hets :

This text asking payment is for restore files via decryption key:

The scary alert demanding from users to pay the ransom to decrypt the encoded data contains these frustrating warnings

The cryptography algorithm used by Hets is AES-256. So, if your files got encrypted with a specific decryption key, which is totally distinct and there are no other copies. The sad reality is that it is impossible to restore the information without the unique key available.

In case if Hets worked in online mode, it is impossible for you to gain access to the AES-256 key. It is stored on a remote server owned by the frauds who distibute the Hets infection.

For receiving decryption key the payment should be $980. To obtain the payment details the victims are encouraged by the message to contact the frauds by email (gorentos@bitmessage.ch), or via Telegram.

Do not pay for Hets!

Please, try to use the available backups, or Decrypter tool

_readme.txt file also indicates that the computer owners must get in touch with the Hets representatives during 72 hours starting from the moment of files where crypted. On the condition of getting in touch within 72 hours users will be granted a 50% rebate, thus the ransom amount will be minimized down to $490). Yet, stay away from paying the ransom!

I strongly advise that you do not contact these crooks and do not pay. The one of the most real working solution to recover the lost data – just using the available backups, or use Decrypter tool.

The peculiarity of all such viruses apply a similar set of actions for generating the unique decryption key to recover the ciphered data.

Thus, unless the ransomware is still under the stage of development or possesses with some hard-to-track flaws, manually recovering the ciphered data is a thing you can’t really perform. The only solution to prevent the loss of your valuable data is to regularly make backups of your crucial files.

Note that even if you do maintain such backups regularly, they ought to be put into a specific location without loitering, not being connected to your main workstation.

For instance, the backup may be kept on the USB flash drive or some alternative external hard drive storage. Optionally, you may refer to the help of online (cloud) information storage.

Needless to mention, when you maintain your backup data on your common device, it may be similarly ciphered as well as other data.

For this reason, locating the backup on your main computer is surely not a wise idea.

How I was infected?

Hets has a various methods to built into your system. But it doesn’t really matter what concrete method was used in your case.

Hets ransomware attack following a successful phishing attempt.

The message by the Hets ransomware states the following frustrating information:

ATTENTION!
 
 Don't worry, you can return all your files!
 All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
 The only method of recovering files is to purchase decrypt tool and unique key for you.
 This software will decrypt all your encrypted files.
 What guarantees you have?
 You can send one of your encrypted file from your PC and we decrypt it for free.
 But we can decrypt only 1 file for free. File must not contain valuable information.
 You can get and look video overview decrypt tool:
 https://we.tl/t-2P5WrE5b9f
 Price of private key and decrypt software is $980.
 Discount 50% available if you contact us first 72 hours, that's price for you is $490.
 Please note that you'll never restore your data without payment.
 Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
  
  
 To get this software you need write on our e-mail:
 restorealldata@firemail.cc
  
 Reserve e-mail address to contact us:
 gorentos@bitmessage.ch 

 
 Our Telegram account:
 @datarestore
 Mark Data Restore
 
Your personal ID:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

The image below gives a clear vision of how the files with “.hets” extension look like:

Example of crypted .hets files

How to remove Hets virus?

In addition to encode a victim’s files, the Hets infection has also started to install the Azorult Spyware on system to steal account credentials, cryptocurrency wallets, desktop files, and more.

Reasons why I would recommend GridinSoft⁵

The is an excellent way to deal with recognizing and removing threats – using Gridinsoft Anti-Malware. This program will scan your PC, find and neutralize all suspicious processes⁶.

Download Removal Tool.

You can download GridinSoft Anti-Malware by clicking the button below:

Run the setup file.

When setup file has finished downloading, double-click on the install-antimalware-fix.exe file to install GridinSoft Anti-Malware on your PC.

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

Press “Install” button.

Once installed, Anti-Malware will automatically run.

Wait for the Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Hets infections and other malicious programs. This process can take a 20-30 minutes, so I suggest you periodically check on the status of the scan process.

Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.

How to decrypt .hets files?

The newest extensions released around the end of August 2019 after the criminals made changes. This includes Rote, Grod, Derp, etc.

As a result of the changes made by the criminals, STOPDecrypter is no longer supported. Tt has been removed and replaced with the Emsisoft Decryptor for STOP Djvu Ransomware developed by Emsisoft and Michael Gillespie.

You can download free decryption tool here: Decryptor for STOP Djvu.

Download and run decryption tool.

Start downloading the decryption tool.

Make sure to launch the decryption utility as an administrator. You need to agree with the license terms that will come up. For this purpose, click on the “Yes” button:

As soon as you accept the license terms, the main decryptor user interface comes up:

Select folders for decryption.

Based on the default settings, the decryptor will automatically populate the available locations in order to decrypt the currently available drives (the connected ones), including the network drives. Extra (optional) locations can be selected with the help of the “Add” button.

Decryptors normally suggest several options considering the specific malware family. The currently possible options are presented in the Options tab and can be activated or deactivated there. You may locate a detailed list of the currently active Options below.

Click on the “Decrypt” button.

As soon as yo add all the desired locations for decryption into the list, click on the “Decrypt” button in order to initiate the decryption procedure.

Note that the main screen may turn you to a status view, letting you know of the active process and the decryption statistics of your data:

The decryptor will notify you as soon as the decryption procedure is completed. If you need the report for your personal papers, you can save it by choosing the “Save log” button. Note that it is also possible to copy it directly to your clipboard and to paste it into emails or forum messages if you need to do so.

Frequently Asked Questions

How can I open “.hets” files?

.Hets files contain important information. How can I decrypt them urgently?

You have advised using GridinSoft Anti-Malware to remove HETS. Does this mean that the program will delete my encrypted files?

Decrytor did not decrypt all my files, or not all of them were decrypted. What should I do?

If the guide doesn’t help you to remove Hets virus, please download the GridinSoft Anti-Malware that I recommended. Also, you can always ask me in the comments for getting help.

1. Twitter: https://twitter.com/demonslay335
2. My files are encrypted by ransomware, what should I do now?
3. About DJVU (STOP) Ransomware.
4. Encyclopedia of threats.
5. GridinSoft Anti-Malware Review from HowToFix site: https://howtofix.guide/gridinsoft-anti-malware/
6. More information about GridinSoft products: https://gridinsoft.com/comparison