“Geek Squad” Email Scam – Do Not Trust It!

Written by Robert Bailey

The Geek Squad virus is a common name for the malevolent email spam you can get in your mailbox. These messages consist of pseudo-official requests about your deal with Geek Squad organization, a subsidiary of BestBuy retail chain. In this email message, you receive the pseudo-invoice for almost 500$. As the letter states, more info is available by the phone number specified in the letter. You will see the full description of this fraud, as well as the risks associated with it in this article.

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What is the Geek Squad virus?

The name that was assigned to this scam by nervous users does not mean that the message from Geek Squad really tells you about the payment. The scammers who gain money in such a tactic just choose this name to lull the vigilance. The name of these stores is a well-known thing, that is considered trustworthy by almost everyone. And when the possible victim receives this email, he/she will not even think that this is a scam1. The chance that a person will follow the instructions is very high.

GeekSquad Email Scam

One of the possible versions of Geek Squad scam email

The fear element is escalated by the contents of the Geek Squad fake message: it says that you were invoiced for $500 for the software product they release. To get the details, you can call the phone number specified in the email body. The exact sum, as well as the number and conditions may vary depending on the humor of fraudsters. Everything looks real, so the victim will likely call the specified number. On the line, rascals will instruct the victim to give them its payment info or to pay the commission for an order cancelation.

Geek Squad

Dear Customer,

Thank You for choosing Geek Total Protection.
We have renewed your Subscription as per your electronic consent.
Hope you are with us.
This email is to inform you that an amount of $499.99 has been charged for the services.
For any assistance, please call: +1-808-666-6112.

Order details:
Invoice Number: GS-93404-0841036
Registered Email: –
Service: Geek Total Protection
Renewal Date: May 20, 2022
Next Renewal: May 20, 2023
Item Price: $499.99
Shipping: $0.0
Total Price: $499.99
Note: For any service activation queries or support or if you want to cancel the subscription please call us within 24 Hours for easy assistance.
We are here to assist you with every aspect.

warm regards,
Geek Squad Team
+1-808-666-6112
Copyright © Geek Squad Team | 2022

How dangerous the Geek Squad virus is?

The main risk concentrator of the Geek Squad scam is your personal data. On various darknet marketplaces, the pack of full names attached to the payment information costs a lot. Moreover, crooks may additionally ask you to pay a small sum, “to cover the bank commission for order cancellation”. The methods of social engineering they use generally rely on the expectation that the victim will try to get the invoiced sum back. That is not a single scam type related to phone calls – things like Microsoft Pornographic virus alert also exploit this scheme.

Here is a short description of Geek Squad virus:
NameGeek Squad virus
TypeEmail spam
Hazard typePhishing, Banking scam
Malware sourceMalicious links and files attached to the email
DisguiseNotifications from Geek Squad
Protection methods
To remove possible virus infections, try to scan your PC

As it was mentioned, the data these rascals receive from you will then be sold to third parties. In some cases, such mailing may be targeted to you, in order to gather info about you as a part of preparing the attack surface. Then, basing on the information they received from you, same cybercriminals may launch the spear phishing – and it will be much harder to reveal.

Can I avoid this scam?

The things are not so hopeless for the Geek Squad virus. It is quite easy to distinguish the fake email. First, you need to remember if you ever had any deals with Geek Squad. It can be very amusing to spectate such spam in case when you never ever been to their shop. However, some users can open the attached file/link just because of the simple inquisitiveness. People can do inadequate acts, and this is just such a case. Another element which can help you to understand that somebody attempts to scam you is the sender’s email address. Official Geek Squad email has a unique domain name, and the scammers will not be able to get an email address in this domain. Instead, fraudsters will likely register an email address like “noreply-support12961@gmail.com” or even “uasfbp02309@aol.com”. It is quite easy to find the difference between the first one from the second and third, isn’t it?

 Geek Squad email scam

The example of dubious email address on another online spamming campaign

The final defence level is an security tool. A lot of users have their email chats in the separated app, called mail client. Some of that clients download the document at the moment when you open the message. In this case, you need to have an anti-malware solution which is capable of proactive protection. Last function makes it possible to stop the virus launching when the situation is just like I have described above. Same situation is with attached links: to understand that these links are malevolent, the anti-malware software must have an internet protection function. All of these functions are available in GridinSoft Anti-Malware, and I will recommend you to use it to protect your PC from Geek Squad virus and similar hazards.

What can I do if I have clicked on the link/file in the spam email?

Don’t panic. The spyware activity is not a doom. Of course, the important data you have on your PC is definitely in danger, but the logins and passwords can easily be changed. First of all, you need to delete the viruses you have got because of the Geek Squad virus. I can offer you to make use of GridinSoft Anti-Malware to perform this step.

Removing the viruses with GridinSoft Anti-Malware

  • Download and install GridinSoft Anti-Malware. After the installation, you will be offered to perform the Standard Scan. Approve this action.
  • Gridinsoft Anti-Malware during the scan process

  • Standard scan checks the logical disk where the system files are stored, together with the files of programs you have already installed. The scan lasts up to 6 minutes.
  • GridinSoft Anti-Malware scan results

  • When the scan is over, you can choose the action for each detected virus. For all files of the viruses distributed through the described phishing the default option is “Delete”. Press “Apply” to finish the malware removal.
  • GridinSoft Anti-Malware - After Cleaning

Now, when the virus is removed, you need to remember which logging keys you inputted after clicking the spam message. Malware is not omnipotent, and is not able to steal the logins and passwords which were not in use. So, keep calm and change the login details that are about to be compromised.

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References

  1. About phishing methods and ways of counteraction.

About the author

Robert Bailey

Security Engineer. Interested in malware, reverse engineering, white ethical hacking. I like coding, travelling and bikes.

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