Filedohelp.live Pop-up Ads Removal — How to Fix Your Browser?

Written by Wilbur Woodham

Filedohelp.live pop-ups that you can see while navigating the Web are the outcome of a malicious software activity that resides in your web browser. Such pop-ups emerge in excessive quantities, diverting and irritating you.

Most of the pop-ups from Filedohelp.live site are not relevant to your choices, as it shows any marketing material it gets a contract for. Given that many pages promoted in this manner are not legitimate, it is clear to anticipate them to contain harmful content. Specifically, they can expose you to diverse forms of web frauds.

GridinSoft Anti-Malware Review
It is better to prevent, than repair and repent!
Removing Filedohelp.live manually may take hours and may damage your PC in the process. I recommend you to download GridinSoft Anti-Malware for threats removal. Allows to complete scan and cure your PC during the trial period.
Gridinsoft Anti-Malware 6-day trial available.
EULA | Privacy Policy | 10% Off Coupon
Subscribe to our Telegram channel to be the first to know about news and our exclusive materials on information security.

What are Filedohelp.live pop-up advertisements?

By certain properties, Filedohelp.live pop-ups are similar to typical pop-ups you may come across on different websites. However, all the difference – and malignancy – originates from this specific website. Pages like Filedohelp.live are frequently created with just one objective – to propose unsuspecting users to activate pop-ups and then begin spamming them.

Short summary of the Filedohelp.live pop-ups:
NameFiledohelp.live
HostingAS47846 SEDO GmbH
Germany, Munich
IP Address91.195.240.123
Malware typeAdware1
EffectUnwanted pop-up advertisements
Hazard levelMedium
Malware sourceApps from third-party websites, ads on dubious websites
Similar behaviorRe, News, Psaugourtauy
Removal method
To remove possible virus infections, try to scan your PC

Ads by the Filedohelp.live site are not legitimate either. At best, those will be entirely unrelated promotions, that will still be annoying considering the frequency. Though, more typical instances include advertisements of obscure deals with 90% reduction, adult sites ads or scam attempts. Here are some of the traditional patterns for pop-up notifications spam:

  • Your system is infected with 15 viruses. Contact our tech support or perform an immediate scan.
  • You’ve received a new message on Facebook, Twitter, or WhatsApp. Beware of phishing links.
  • Visit this new, totally legitimate shopping site and claim your 95% discount coupon.
  • Sign in on this new crypto exchange website and receive a substantial crypto bonus.
  • Discover 5 (10, 20, or even 50) women near you who are eager to chat.
  • Speed up your computer with an incredibly effective system cleaner.

Due to the unlawful advertising approach of Filedohelp.live, no authentic companies will actually employ their promotional offerings. Instead, the complete range of matters I’ve named above is managed by the same scammy persons as those who are behind Filedohelp.live. Occasionally, upon clicking to the push ad, you might be redirected to another page that offers activating pop-up advertisements. The activity of numerous sources of pop-ups can transform your web browser into an outlet of a pop-up surge.

Filedohelp.live push notification

Filedohelp.live push notification.

Where did Filedohelp.live pop-ups come from?

The main and most prevalent approach to access the pop-up spamming site is to explore content on warez sites, pages containing pirated content, and equivalent platforms. The persons responsible for such dubious venues aim to compensate for expenses via redirects, often as a promotion tactic. This type of redirection is commonly known as an “anti-bot verification”.

An additional plausible origin of pop-up advertisements is adware, currently active within your system. It changes browser settings in a manner so it begins displaying Filedohelp.live pop-ups without your consent. However, this scenario is relatively infrequent, as such malware employs its own, more effective method to showcasing advertisements.

Are Filedohelp.live pop-up ads dangerous?

Yes, they are. Initially, they may look non-threatening – just a blinking window that appears a couple times in an hour. However, the things this window promotes differ drastically from what you used to see in push notifications. Filedohelp.live web page is ruled by fraudsters, who deliberately throw hundreds of malicious ads in pop-ups. They also never follow any common sense and can launch sporadic pop-up ads into a hurricane of ads. For weak computers, that may be enough to cause performance issues. But troubles are not over at this point.

Why people dislike popups

As any other thing that touches illegal ads, Filedohelp.live pop-up ads lack legit offers. Even though hackers make the ads similar to ones from Amazon, Walmart or Ebay, the website these banners will throw you to are completely different. And these pages may offer you to turn on other pop-ups, install a “useful” program, or pay for a thing at a big discount and never receive it. Let’s leave aside the cases when push notifications promote phishing pages or straightforward malware. There’s no way these pages will bring you any good, thus interacting with them is a very bad idea. For the same reason, Filedohelp.live pop-up notifications are not recommended to click on either, and the best solution is to disable them as soon as possible.

How to remove Filedohelp.live pop-ups?

Fortunately, Filedohelp.live pop-ups removal is pretty easy. They reside in the web browser and cannot conceal themselves on a disk. Nonetheless, as I pointed out before, some pop-up advertisements may introduce malicious software to your system. It is hard to describe all of the cases, and manual attempts to remove malware is a poor idea. For that reason, after disabling the push notifications the best option is to use anti-malware software. That is especially recommended in the case when you have never allowed pop-up advertisements, and they still appeared. That can be a sign of malicious software activity. GridinSoft Anti-Malware will perfectly fit both system recovery and malware removal purposes, because of its system recovery functionality and multi-layer detection system.

Remove Filedohelp.live with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common malicious pop-ups as shown from our tests with the software, and we assure you that it can remove Filedohelp.live as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for Filedohelp.live malicious pop-ups

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The Filedohelp.live was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The Filedohelp.live has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Trojan Killer for “Filedohelp.live” removal on locked PC

In situations where it becomes impossible to download antivirus applications directly onto the infected computer due to malware blocking access to websites, an alternative solution is to utilize the Trojan Killer application.

Trojan Killer - Main View

There is a really little number of security tools that are able to be set up on the USB drives, and antiviruses that can do so in most cases require to obtain quite an expensive license. For this instance, I can recommend you to use another solution of GridinSoft - Trojan Killer Portable. It has a 14-days cost-free trial mode that offers the entire features of the paid version. This term will definitely be 100% enough to wipe malware out.

Trojan Killer is a valuable tool in your cybersecurity arsenal, helping you to effectively remove malware from infected computers. Now, we will walk you through the process of using Trojan Killer from a USB flash drive to scan and remove malware on an infected PC. Remember, always obtain permission to scan and remove malware from a computer that you do not own.

Step 1: Download & Install Trojan Killer on a Clean Computer:

1. Go to the official GridinSoft website (gridinsoft.com) and download Trojan Killer to a computer that is not infected.

Download Trojan Killer

2. Insert a USB flash drive into this computer.

3. Install Trojan Killer to the "removable drive" following the on-screen instructions.

Install Trojan Killer to Removable Drive

4. Once the installation is complete, launch Trojan Killer.

Step 2: Update Signature Databases:

5. After launching Trojan Killer, ensure that your computer is connected to the Internet.

6. Click "Update" icon to download the latest signature databases, which will ensure the tool can detect the most recent threats.

Click Update Button

Step 3: Scan the Infected PC:

7. Safely eject the USB flash drive from the clean computer.

8. Boot the infected computer to the Safe Mode.

9. Insert the USB flash drive.

10. Run tk.exe

11. Once the program is open, click on "Full Scan" to begin the malware scanning process.

Searching Filedohelp.live Virus

Step 4: Remove Found Threats:

12. After the scan is complete, Trojan Killer will display a list of detected threats.

Searching Filedohelp.live Finished

13. Click on "Cure PC!" to remove the identified malware from the infected PC.

14. Follow any additional on-screen prompts to complete the removal process.

Restart needed

Step 5: Restart Your Computer:

15. Once the threats are removed, click on "Restart PC" to reboot your computer.

16. Remove the USB flash drive from the infected computer.

Congratulations on effectively removing Filedohelp.live and the concealed threats from your computer! You can now have peace of mind, knowing that they won't resurface again. Thanks to Gridinsoft's capabilities and commitment to cybersecurity, your system is now protected.

Now, you should reset your browser settings. It is possible to accomplish in manual or automated way. The former, obviously, takes more time to complete and may be somewhat complicated if you have never done that. Automated supposes the use of anti-malware programs that can reset all browser settings at once.

Reset your browsers with GridinSoft Anti-Malware

To reset your browser with GridinSoft Anti-Malware, open the Tools tab, and click the “Reset browser settings” button.

Tools tab in GridinSoft Anti-Malware

You may see the list of options for each browser. By default, they are set up in a manner that fits the majority of users. Press the “Reset” button (lower right corner). In a minute your browser will be as good as new.

Reset Browser Settings tab in GridinSoft Anti-Malware

The browser reset is recommended to perform through the antivirus tool by GridinSoft, because the latter is also able to reset the HOSTS file without any additional commands.

Reset your browsers manually

Manual method of browser reset

To reset Edge, do the following steps:
  1. Open “Settings and more” tab in upper right corner, then find here “Settings” button. In the appeared menu, choose “Reset settings” option:
  2. Reseting the Edge browser

  3. After picking the Reset Settings option, you will see the following menu, stating about the settings which will be reverted to original:
For Mozilla Firefox, do the next actions:
  1. Open Menu tab (three strips in upper right corner) and click the “Help” button. In the appeared menu choose “troubleshooting information”:
  2. The first step to revert Mozilla Firefox

  3. In the next screen, find the “Refresh Firefox” option:
  4. The second step of Firefox restoration
    After choosing this option, you will see the next message:
    The last step for Firefox
If you use Google Chrome
  1. Open Settings tab, find the “Advanced” button. In the extended tab choose the “Reset and clean up” button:
  2. In the appeared list, click on the “Restore settings to their original defaults”:
  3. Finally, you will see the window, where you can see all the settings which will be reset to default:
Opera can be reset in the next way
  1. Open Settings menu by pressing the gear icon in the toolbar (left side of the browser window), then click “Advanced” option, and choose “Browser” button in the drop-down list. Scroll down, to the bottom of the settings menu. Find there “Restore settings to their original defaults” option:

  2. After clicking the “Restore settings…” button, you will see the window, where all settings, which will be reset, are shown:

When the browsers are reset, you need to ensure that your browser will connect the right DNS while connecting to the site you need. Create a text file titled “hosts” on your pc’s desktop, then open it and fill it with the following lines2:


# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handle within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

Find the hosts.txt file in C:/Windows/System32/drivers/etc directory. Rename this file to “hosts.old.txt” (to distinguish it from the new one), and then move the file you created on the desktop to this folder. Remove the hosts.old from this folder. Now you have your hosts file as good as new.

Scan your system for possible viruses

After removing the Filedohelp.live push notifications, it’s time to see if these pop-ups brought any threat to your system. Launch GridinSoft Anti-Malware, and then click on Standard scan. It will be enough in most cases to find and remove malware. The scan will last 5-10 minutes; you are free to use your system during that process.

GridinSoft Anti-Malware during the scan process

Once the scan is complete, you will see the detections or a notification about a clean system. Proceed with pressing the Clean Up button (or OK when nothing is detected).

GridinSoft scan finished

How to Remove Filedohelp.live Pop-ups?

Name: Filedohelp.live

Description: Filedohelp.live - a lot of users became a target for the pop-up advertisements. I have a lot of friends who literally bombed me with the questions like “how to remove Filedohelp.live push notifications?” or “why do Filedohelp.live pop-ups keep appearing on Chrome even after AdBlock installation?”. In this article we will show you how to deal with Filedohelp.live pop-ups, which may corrupt your browser’s correct performance, and create a lot of troubles while you are working.

Operating System: Windows

Application Category: Adware

Sending
User Review
3.4 (5 votes)
Comments Rating 0 (0 reviews)

References

  1. More about this malware type on GridinSoft Encyclopedia.
  2. Official Microsoft guide for hosts file reset.

About the author

Wilbur Woodham

I was a technical writer from early in my career, and consider IT Security one of my foundational skills. I’m sharing my experience here, and I hope you find it useful.

Leave a Reply

Sending