The Jopanaxye virus belongs under the Phobos ransomware family. Ransomware of such sort encrypts all user’s data on the PC (images, documents, excel tables, music, videos, etc) and adds its extra extension to every file, leaving the info.txt files in every directory with the encrypted files.
Jopanaxye virus: what is known so far?
☝️ Jopanaxye is a Phobos family ransomware-type virus.
The scheme of renaming is the following: id[xxxxx].[contact_email].jopanaxye. During the encryption, a file named, for instance, “report.docx” will be renamed to “report.docx.id[9ECFA84E-3511].[[email protected]].jopanaxye”.
In every folder that contains the encoded files, a info.txt file will be created. It is a ransom money note. Therein you can find information about the ways of paying the ransom and some other information. The ransom note usually contains instructions on how to purchase the decryption tool from the racketeers. You can get this decryptor after contacting [email protected] via email. That is it.
Jopanaxye Summary:
| Name | Jopanaxye Virus |
| Ransomware family1 | Phobos ransomware |
| Extension | .jopanaxye |
| Ransomware note | info.txt |
| Contact | [email protected] |
| Detection | Floxif.Virus.FileInfector.DDS, Trojan:MSIL/AgentTesla.NMR!MTB, Trojan:Win64/Grandoreiro!pz |
| Symptoms | Your files (photos, videos, documents) have a .jopanaxye extension and you can’t open them. |
| Fix Tool | See If Your System Has Been Affected by Jopanaxye virus |
The info.txt document coming in package with the Jopanaxye malware states the following:
!!! ATTENTION !!! Your network is hacked and files are encrypted. Including the encrypted data we also downloaded other confidential information: data of your employees, customers, partners, as well as accounting and other internal documentation of your company. About Data All data is stored until you will pay. After payment we will provide you the programs for decryption and we will delete your data We dont want did something bad to your company, it is just bussines (Our reputation is our money!) If you refuse to negotiate with us (for any reason) all your data will be put up for sale. What you will face if your data gets on the black market: The personal information of your employees and customers may be used to obtain a loan or purchases in online stores. You may be sued by clients of your company for leaking information that was confidential. After other hackers obtain personal data about your employees, social engineering will be applied to your company and subsequent attacks will only intensify. Bank details and passports can be used to create bank accounts and online wallets through which criminal money will be laundered. You will forever lose the reputation. You will be subject to huge fines from the government. You can learn more about liability for data loss here: hxxps://en.wikipedia.org/wiki/General_Data_Protection_Regulationor here hxxps://gdpr-info.eu Courts, fines and the inability to use important files will lead you to huge losses. The consequences of this will be irreversible for you. Contacting the police will not save you from these consequences, and lost data, will only make your situation worse. How to contact us Write us to the mails: [email protected] You can contact our online operator in telegram: @GROUNDINGCONDUCTOR (BE CAREFUL ABOUT FAKE) Download the (Session) messenger https://getsession.org in messenger :ID\"05bc5e20c9c6fbfd9a58bfa222cecd4bbf9b5cf4e1ecde84a0b8b3de23ce8e144e\" Write this ID in the title of your message - IF YOU WILL CONTACT US IN FIRST 6 hours , and we close our deal in 24 hours , PRICE WILL BE ONLY 30%. (time is money for both of us , if you will take care about our time , we will do same , we will care of price and decryption process will be done VERY FAST) ALL DOWNLOADED DATA WILL BE DELETED after payment. What no to do and recomendation You can get out of this situation with minimal losses (Our reputation is our money!) !!! To do this you must strictly observe the following rules: DO NOT Modify, DO NOT rename, DO NOT copy, DO NOT move any files. Such actions may DAMAGE them and decryption will be impossible. DO NOT use any third party or public decryption software, it may also DAMAGE files. DO NOT Shutdown or Reboot the system this may DAMAGE files. DO NOT hire any third party negotiators (recovery/police, etc.) You need to contact us as soon as possible and start negotiations. You can send us 1-2 small data not value files for test , we will decrypt it and send it to you back. After payment we need no more that 2 hours to decrypt all of your data. We will be support you untill fully decryption going to be done! ! ! (Our reputation is our money!)
In the picture below, you can see what a folder with files encrypted by the Jopanaxye looks like. Each filename has the “.jopanaxye” extension added to it.
How did my computer get infected with Jopanaxye ransomware?
There are plenty of possible ways of ransomware injection.
There are currently three most popular methods for tamperers to have ransomware working in your system. These are email spam, Trojan introduction and peer networks.
- Another option for ransom hunters is a Trojan virus model. A Trojan is an object that gets into your PC pretending to be something different. For instance, you download an installer of some program you want or an update for some service. However, what is unpacked turns out to be a harmful agent that encodes your data. As the installation file can have any title and any icon, you’d better be sure that you can trust the source of the files you’re downloading. The optimal way is to trust the software developers’ official websites.
- As for the peer file transfer protocols like torrents or eMule, the threat is that they are even more trust-based than the rest of the Web. You can never guess what you download until you get it. So you’d better be using trustworthy websites. Also, it is reasonable to scan the folder containing the downloaded files with the antivirus as soon as the downloading is done.
How do I get rid of ransomware?
It is important to inform you that besides encrypting your data, the Jopanaxye virus will probably deploy Vidar Stealer on your PC to get access to credentials to various accounts (including cryptocurrency wallets). The mentioned program can extract your credentials from your browser’s auto-filling data.
How to avert ransomware infiltration?
Jopanaxye ransomware doesn’t have a superpower, so as any similar malware.
You can defend your computer from its infiltration within three easy steps:
- Never open any letters from unknown mailboxes with strange addresses, or with content that has likely no connection to something you are waiting for (how can you win in a money prize draw without even taking part in it?). In case the email subject is likely something you are waiting for, check all elements of the questionable letter carefully. A fake letter will surely have a mistake.
- Avoid using cracked or untrusted programs. Trojan viruses are often shared as an element of cracked products, most likely under the guise of “patch” preventing the license check. Understandably, untrusted programs are very hard to distinguish from reliable software, as trojans sometimes have the functionality you seek. Try searching for information on this program on the anti-malware message boards, but the optimal solution is not to use such programs at all.
Frequently Asked Questions
🤔 Can I somehow access “.jopanaxye” files?
Unfortunately, no. You need to decipher the “.jopanaxye” files first. Then you will be able to open them.
🤔 The encrypted files are very important to me. How can I decrypt them quickly?
It’s good if you have fаr-sightedly saved copies of these important files elsewhere. Otherwise, you might try to employ System Restore. The only question is whether you have saved any Restore Points that would be helpful now. There are other ways to beat ransomware, but they take time.
🤔 What to do if the Jopanaxye ransomware has blocked my PC and I can’t get the activation code.
🤔 What could help the situation right now?
Some of the blocked data can be located elsewhere.
- If you exchanged your important files through email, you could still download them from your online mail server.
- You might have shared photographs or videos with your friends or relatives. Simply ask them to give those images back to you.
- If you have initially got any of your files from the Web, you can try doing it again.
- Your messengers, social networks pages, and cloud drives might have all those files too.
- Maybe you still have the needed files on your old PC, a portable device, cellphone, external storage, etc.
HINT: You can employ file recovery utilities2 to retrieve your lost information since ransomware encodes the copies of your files, removing the authentic ones. In the video below, you can see how to use PhotoRec for such a restoration, but be advised: you won’t be able to do it before you eradicate the virus with an antivirus program.

Leave a Comment