The Bitcoinpayment virus belongs to the Phobos ransomware family. Ransomware of this type encrypts all the data on your PC (images, text files, excel sheets, audio files, videos, etc) and appends its own extension to every file, leaving the info.txt files in each directory with the encrypted files.
Bitcoinpayment virus: what is known so far?
âïž A scientifically correct designation for the Bitcoinpayment is âa Phobos family ransomware-type malicious agentâ.
The scheme of renaming is the following: id[xxxxxxx].[contact_email].BITCOINPAYMENT. In the course of encryption, a file entitled, for instance, âreport.docxâ will be renamed to âreport.docx.id[9ECFA84E-1095].[[email protected]].BITCOINPAYMENTâ.
In each directory that contains the encrypted files, a info.txt text file will be created. It is a ransom money note. It contains information about the ways of paying the ransom and some other remarks. The ransom note most probably contains instructions on how to purchase the decryption tool from the tamperers. You can get this decrypting software after contacting [email protected] via email. That is how they do it.
Bitcoinpayment summary:
| Name | Bitcoinpayment Virus |
| Ransomware family1 | Phobos ransomware |
| Extension | .BITCOINPAYMENT |
| Ransomware note | info.txt |
| Contact | [email protected] |
| Detection | Multi:Filecoder-H [Trj], Backdoor:Win32/Dridex.AA!MSR, Trojan.MalPack.FFS |
| Symptoms | Your files (photos, videos, documents) have a .BITCOINPAYMENT extension and you canât open them. |
| Fix Tool | See If Your System Has Been Affected by Bitcoinpayment virus |
The info.txt document coming in package with the Bitcoinpayment malware states the following:
Want return your files?Write to our xmpp account - [email protected] The easiest way - register here hxxps://www.xmpp.jp/signup After download pidgin client hxxps://pidgin.im/ Press Add account,choose protocol xmpp and put username from xmpp.jp where are you sign up Domain - xmpp.jp Put your password and press add When you log in press Buddies --> Add Buddy-->and in Buddys username put cleverhorse xmpp.jp After you will see added account [email protected],click twice on it and write your message You can send us 1-3 test files. The total size of files must be less than 10Mb (non archived), we will decrypt them and send to you that we are real If you have a problem with xmpp you can write to our mail [email protected]
In the picture below, you can see what a folder with files encrypted by the Bitcoinpayment looks like. Each filename has the â.BITCOINPAYMENTâ extension added to it.
An example of encrypted .BITCOINPAYMENT files.
How did my computer get infected with Bitcoinpayment ransomware?
There is a huge number of possible ways of ransomware injection.
There are currently three most exploited ways for evil-doers to have ransomware planted in your digital environment. These are email spam, Trojan injection and peer-to-peer networks.
If you access your inbox and see emails that look like familiar notifications from utility services companies, delivery agencies like FedEx, Internet providers, and whatnot, but whose sender is unknown to you, beware of opening those emails. They are most likely to have a malicious item enclosed in them. Therefore, it is even riskier to download any attachments that come with emails like these.
As for the peer-to-peer file transfer protocols like torrent trackers or eMule, the threat is that they are even more trust-based than the rest of the Web. You can never know what you download until you get it. So youâd better be using trustworthy websites. Also, it is a good idea to scan the directory containing the downloaded files with the anti-malware utility as soon as the downloading is done.
How do I get rid of the Bitcoinpayment virus?
It is crucial to inform you that besides encrypting your files, the Bitcoinpayment virus will probably install the Azorult Spyware on your computer to get access to credentials to different accounts (including cryptocurrency wallets). That program can derive your logins and passwords from your browserâs auto-filling data.
Often criminals would decode some of your files so you know that they indeed have the decryption program. Since Bitcoinpayment virus is a relatively new ransomware, safety measures developers have not yet found a method to reverse its work. Nevertheless, the decoding instruments are frequently updated, so the effective countermeasure may soon be available.
Understandably, if the hackers do the job of encrypting victimâs critical data, the hopeless person will probably comply with their demands. However, paying to racketeers gives no guarantee that youâre getting your blocked information back. It is still risky. After receiving the money, the racketeers may send a wrong decryption code to the injured party. There were reports of malefactors simply disappearing after getting the ransom without even bothering to reply.
The best safety measure against ransomware is to have a system restore point or the copies of your essential files in the cloud disk or at least on an external drive. Of course, that might be insufficient. Your most crucial thing could be that file you were working upon when it all happened. But at least it is something. It is also wise to scan your drives with the antivirus program after the OS restoration.
There are other ransomware products, besides Bitcoinpayment, that work similarly. For instance, Vvwq, Oori, Ooxa, and some others. The two basic differences between them and the Bitcoinpayment are the ransom amount and the method of encryption. The rest is the same: documents become blocked, their extensions altered, ransom notes emerge in each directory containing encoded files.
Some fortunate victims were able to decrypt the blocked files with the aid of the free tools provided by anti-ransomware specialists. Sometimes the criminals mistakenly send the decryption code to the victims in the ransom readme. Such an extraordinary fail allows the user to restore the files. But naturally, one should never rely on such a chance. Remember, ransomware is a criminalsâ instrument to lay their hands on the money of their victims.
How Ńan I avoid ransomware attack?
Bitcoinpayment ransomware has no endless power, neither does any similar malware.
You can defend yourself from ransomware injection in three easy steps:
- Ignore any emails from unknown mailers with strange addresses, or with content that has nothing to do with something you are expecting (can you win in a lottery without participating in it?). In case the email subject is more or less something you are expecting, scrutinize all elements of the suspicious email with caution. A hoax email will always contain mistakes.
- Avoid using cracked or unknown software. Trojan viruses are often shared as a part of cracked software, possibly as a âpatchâ which prevents the license check. But potentially dangerous programs are difficult to distinguish from reliable software, because trojans may also have the functionality you need. Try searching for information about this program on the anti-malware message boards, but the best way is not to use such software.
Reasons why I would recommend GridinSoft3
Download Removal Tool.
Run the setup file.
Press âInstallâ button.
Once installed, Anti-Malware will automatically run.
Wait for the Anti-Malware scan to complete.
Click on âClean Nowâ.
Frequently Asked Questions
đ€ Can I somehow access â.BITCOINPAYMENTâ files?
Negative. That is why ransomware is so frustrating. Until you decode the â.BITCOINPAYMENTâ files you will not be able to access them.
đ€ I really need to decrypt those â.BITCOINPAYMENTâ files ASAP. How can I do that?
Hopefully, you have made a copy of those important files. In case you havenât, there is still a chance that you do have a Restore Point from some time ago to roll back the whole system to the moment when it had no virus yet, but already had your files. There are other ways to beat ransomware, but they take time.
đ€ What actions should I take if the Bitcoinpayment ransomware has blocked my computer and I canât get the activation code.
đ€ And what should I do now?
Some of the encrypted data can be located elsewhere.
- If you exchanged your important files by email, you could still download them from your online mailbox.
- You might have shared photographs or videos with your friends or family members. Simply ask them to send those pictures back to you.
- If you have initially got any of your files from the Internet, you can try doing it again.
- Your messengers, social media pages, and cloud storage might have all those files as well.
- Maybe you still have the needed files on your old PC, a laptop, phone, memory stick, etc.
USEFUL TIP: You can employ file recovery programs5 to get your lost data back since ransomware encrypts the copies of your files, deleting the authentic ones. In the video below, you can see how to use PhotoRec for such a restoration, but be advised: you wonât be able to do it before you kill the virus with an antivirus program.
Also, you can contact the following official fraud and scam sites to report this attack:
- In the United States: On Guard Online;
- In Canada: Canadian Anti-Fraud Centre;
- In the United Kingdom: Action Fraud;
- In Australia: SCAMwatch;
- In New Zealand: Consumer Affairs Scams;
- In France: Agence nationale de la sĂ©curitĂ© des systĂšmes dâinformation;
- In Germany: Bundesamt fĂŒr Sicherheit in der Informationstechnik;
- In Ireland: An Garda SĂochĂĄna;
To report the attack, you can contact local executive boards. For instance, if you live in USA, you can have a talk with FBI Local field office, IC3 or Secret Service.
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