Remove Sumatranbox Pop-up Ads — How to Fix Gude

Written by Wilbur Woodham
Sumatranbox pop-up alerts may show up out of the blue, covering the material of the page you explored or opening your browser when you do not want it to be opened.

Clicking on the Sumatranbox ad can lead to the injection of other malware or unwanted programs. In this post, you will see the manual of Sumatranbox popups removal in a couple of ways, as well as checking your personal computer for extra viruses presence.

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What are Sumatranbox pop-ups?

Sumatranbox popups are a consequence of adware action. Adware is a kind of malware that shows you the pay-per-view of pay-per-click promotions, which produces a massive amount of earnings for adware representatives. These promotions may have explicit material, or have a link to malevolent content/website, considering that adware maintainers have no reason to examine the goodness of the material they are going to show – their solitary target is cash.

Sumatranbox push notification

Sumatranbox push notification.

Pop-up marketing itself is a good, affordable and also really efficient advertising tool1. It enables the vendor to attach the customers’ attention to their site, as well as the buyers to receive the dynamic updates on the goods they intend to purchase. When the person will get a pop-up alert that the TV set he desires to purchase is available at the online store he/she visited previously with a 15% discount, one will definitely use this possibility and get it. Considering the exceptionally low price for the popups and their targeting, such an advertising instrument is a much-loved thing amidst the advertising teams of huge online sellers.

However, such a profitable scheme could not be missed by virus developers. Potential to demonstrate the popup advertisements forcibly to the targets of malware invasion is an ideal basis for malevolent manipulations with the popup ads. And Sumatranbox.com ads is among hundreds that are “employed” in this scheme.

Here is a short info for the Sumatranbox site
SiteSumatranbox.com
HostingAS13335 Cloudflare, Inc.
United States, San Francisco
Infection TypeAdware, Push notifications, Unwanted Ads, Pop-up Ads
IP Address172.67.201.111
SymptomsAnnoying pop-up ads in the right corner.
Similar behaviorInfinity, Updateinfoacademy, News
Fix Tool
To remove possible virus infections, try to scan your PC

How have I got the Sumatranbox virus?

There are a lot of ways of getting infected by the adware that lead to the Sumatranbox popups tornado. A lion’s part of this virus incidents is after the freeware or cracked programs, that are spread on the peering networks. Free software may likewise be downloaded from the official site, and the adware is offered as a legitimate bundled program.

There is no need to blame yourself. A number of users frequently use the dubious programs from untrusted providers: abandonware, different utilities that are free, and even hacked programs. All of these kinds of applications are dangerous, since it is quite easy to build in a Sumatranbox malware under the cover of part of the license hacking script, or as a component of the self-made algoritm inside of the Windows optimization tool.

Sumatranbox popup virus can also be hidden in the advertisement somewhere on the unusual website. Such websites are usually packed with intense and blinking advertisements, and their proprietors often approve any promos to be posted on their page. Thus, clicking on such banners is a risky thing: only the advertisement contractor realizes what will happen when you click this advertisement. Besides some “light” viruses, like adware or undesirable programs, you can also receive something much more risky, like ransomware or coin miner; the big share of coin miners circulation is exactly after the malicious advertisements.

People dislike popups

The statistic shows that people dislike popup advertising more than other types of promotions

Potentially undesirable applications, like Sumatranbox popup virus can provoke a lot of different problems on your personal computer. Distracting is not the single problem – pop-ups can display you the promotions, where you are offered to get one more unknown application, or “a effective anti-malware tool”. Scareware is usually spread with the last motto. Potentially undesirable applications, in turn, may have spyware functions. And it is quite hard to distinguish the unwanted app from a good one, if you don’t know the exact names. Besides the potentially unwanted programs and dubious antiviruses, popup-related ads are also used as a distribution way by various trojan viruses, for example – coin miners. The consequences of actions of such malware is 100% unwanted, and can cost you several hundreds of dollars. And even if you are not clicking these advertisements, they may be clicked by someone who also uses your computer – parents, children, spouse, etc. So the situation may become much more serious, and it will be much harder to deal with it without data and money loss. It is recommended to wipe out the viruses with antivirus applications as soon as possible.

How can I get rid of Sumatranbox pop-up advertisements?

The manual of Sumatranbox adware clearing consists of 2 sections. Initially, we need to get rid of the malware, and after that take care of the consequences of its activity. The elimination process is very simple, because it may be performed even with using Microsoft Defender – anti-malware tool that is present on all personal computers with Windows 8/10. However, because of its large resources utilization, along with some errors that can be serious for some kinds of individuals, Defender is frequently turned off by the users, so its utilization is most likely impossible. Additionally, different trojan viruses have the ability to shut off the embedded antivirus. It is much better to use the separated program that will not have such vulnerabilities.

I’d advise you to use Gridinsoft Anti-Malware2 – a well-proven antivirus device that will certainly eliminate the viruses from your computer and also create an impenetrable shield with a Proactive protection function. However, let’s deal with Sumatranbox adware initially.

Removing Sumatranbox popup virus with GridinSoft Anti-Malware

  • Download and install GridinSoft Anti-Malware. After the installation, you will be offered to perform the Standard Scan. Approve this action.
  • Gridinsoft Anti-Malware during the scan process

  • Standard scan checks the logical disk where the system files are stored, together with the files of programs you have already installed. The scan lasts up to 6 minutes.
  • GridinSoft Anti-Malware scan results

  • When the scan is over, you may choose the action for each detected virus. For all files of Sumatranbox malware the default option is “Delete”. Press “Apply” to finish the malware removal.
  • GridinSoft Anti-Malware - After Cleaning

Now, when the computer is clean of viruses, we can proceed to the browser reset. You can do this step manually, as well as with the use of GridinSoft Anti-Malware.

Reset browser settings to default

Manual method of browser reset

To reset Edge, do the following steps :
  1. Open “Settings and more” tab in upper right corner, then find here “Settings” button. In the appeared menu, choose “Reset settings” option :
  2. Reseting the Edge browser

  3. After picking the Reset Settings option, you will see the following menu, stating about the settings which will be reverted to original :
For Mozilla Firefox, do the next actions :
  1. Open Menu tab (three strips in upper right corner) and click the “Help” button. In the appeared menu choose “troubleshooting information” :
  2. The first step to revert Mozilla Firefox

  3. In the next screen, find the “Refresh Firefox” option :
  4. The second step of Firefox restoration
    After choosing this option, you will see the next message :
    The last step for Firefox
If you use Google Chrome
  1. Open Settings tab, find the “Advanced” button. In the extended tab choose the “Reset and clean up” button :
  2. In the appeared list, click on the “Restore settings to their original defaults” :
  3. Finally, you will see the window, where you can see all the settings which will be reset to default :
Opera can be reset in the next way
  1. Open Settings menu by pressing the gear icon in the toolbar (left side of the browser window), then click “Advanced” option, and choose “Browser” button in the drop-down list. Scroll down, to the bottom of the settings menu. Find there “Restore settings to their original defaults” option :

  2. After clicking the “Restore settings…” button, you will see the window, where all settings, which will be reset, are shown :

When the browsers are reset, you need to make sure that your browser will be connected the right DNS while connecting to the web page you need. Create a text file named “hosts” on your pc’s desktop, after that open it and fill it with the following content3:

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a ‘#’ symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handle within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

Find the hosts.txt file in C:/Windows/System32/drivers/etc directory. Rename this file to “hosts.old.txt” (to distinguish it from the new one), and then move the file you created on the desktop to this folder. Remove the hosts.old from this folder. Now you have your hosts file as good as new.

Nevertheless, there is one problem that makes things much more difficult to repair, especially without the anti-malware program. A lot of adware variations that are utilized to show you the Sumatranbox pop-up promotions are altering the deep browser setups, disabling an access to the settings tab. So, if you attempt to fix your browser settings after your computer was penetrated by pop-up-related malware, your browser will certainly crash soon. In certain cases, you will see no crash, but huge lag spike after pressing the “settings” key. Browser will stop reacting for ~ 30 secs, and afterwards it will be back to the normal, until you try to open settings one more time.

Reset your browser settings with GridinSoft Anti-Malware

To reset your browser with GridinSoft Anti-Malware, open the Tools tab, and click the “Reset browser settings” button.

Tools tab in GridinSoft Anti-Malware

You can see the list of the options for each browser. By default, they are set up in the manner which fits the majority of users. Press the “Reset” button (lower right corner). In a minute your browser will be as good as new.

Reset Browser Settings tab in GridinSoft Anti-Malware

The browser reset is recommended to perform through the antivirus tool by GridinSoft, because last is also able to reset the HOSTS file without any additional commands.

How to Remove Sumatranbox Pop-ups?

Name: Sumatranbox

Description: Sumatranbox - a lot of users became a target for the pop-up advertisements. I have a lot of friends who literally bombed me with the questions like “how to remove Sumatranbox.com push notifications?” or “why do Sumatranbox.com pop-ups keep appearing on Chrome even after AdBlock installation?”. In this article we will show you how to deal with Sumatranbox pop-ups, which may corrupt your browser’s correct performance, and create a lot of troubles while you are working.

Operating System: Windows

Application Category: Adware

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References

  1. More about pop-up advertisements on Wikipedia.
  2. GridinSoft Anti-Malware overview and the reasons why I suggest it for malware removal.
  3. Official Microsoft guide for hosts file reset.

About the author

Wilbur Woodham

I was a technical writer from early in my career, and consider IT Security one of my foundational skills. I’m sharing my experience here, and I hope you find it useful.

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