How to remove Craw virus and restore .craw files?

Written by Brendan Smith
Craw is a DJVU family of ransomware-type infections. This infection encrypts important personal files (video, photos, documents). The infected files can be tracked by specific “.craw” extension. So, you can’t obtain access to them at all.
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In this tutorial I will try to help you remove Craw ransomware without any payment. As bonus I will assist you in decoding your crypted files.

What is “Craw”?

Craw can be correctly identify as a ransomware infection.
Ransomware is a kind of virus that crypted your documents and then forces you to pay for them. Note that DJVU (aka STOP) ransomware family was first revealed and discovered by virus analyst Michael Gillespie1.

Craw is basically similar to other representatives of the same family: Nakw, Derp, Coot. It crypted all common file types. Hence, you cannot work with the your documents . Craw adds its own “.craw” extension into all files. For example, the file “video.avi”, will be changed into “video.avi.craw”. As soon as the encryption is successfully accomplished, Craw creates a special text file “_readme.txt” and drop it into all folders that contain the modified files.

This text asking payment is for get files back via decryption key:

Craw infection message

The scary alert demanding from users to pay the ransom to decrypt the compromised data contains these frustrating warnings

The cryptography algorithm used by Craw is AES-556. So, if your documents got encrypted with a specific decryption key, which is totally unique and there are no other copies. The sad reality is that it is impossible to recover the information without the unique key available.

In case if Craw worked in online mode, it is impossible for you to gain access to the AES-556 key. It is stored on a remote server owned by the criminals who promote the Craw virus.

For receiving decryption key the payment should be $980. To obtain the payment details the victims are encouraged by the message to contact the frauds by email (gorentos@bitmessage.ch), or via Telegram.

Do not pay for Craw!

Please, try to use the available backups, or STOPDecrypter tool

_readme.txt file also indicates that the computer owners must get in touch with the Craw representatives during 72 hours starting from the moment of files where crypted. On the condition of getting in touch within 72 hours users will be granted a 50% rebate, thus the ransom amount will be minimized down to $490). However, stay away from paying the ransom!

I certainly recommend that you do not contact these crooks and do not pay. The one of the most real working solution to recover the lost data – just using the available backups, or use STOPDecrypter tool.

The peculiarity of all such viruses apply a similar set of actions for generating the unique decryption key to recover the ciphered data.

Thus, unless the ransomware is still under the stage of development or possesses with some hard-to-track flaws, manually recovering the ciphered data is a thing you can’t really perform. The only solution to prevent the loss of your valuable data is to regularly make backups of your crucial files.

Note that even if you do maintain such backups regularly, they ought to be put into a specific location without loitering, not being connected to your main workstation.

For instance, the backup may be kept on the USB flash drive or some alternative external hard drive storage. Optionally, you may refer to the help of online (cloud) information storage.

Needless to mention, when you maintain your backup data on your common device, it may be similarly ciphered as well as other data.

For this reason, locating the backup on your main PC is surely not a good idea.

How I was infected?

Craw has a various methods to built into your system. But it doesn’t really matter what method had place in your case.

Craw infection attack

Craw ransomware attack following a successful phishing attempt.

Nevertheless, these are the common leaks through which it may be injected into your PC:

  • hidden installation along with other apps, especially the utilities that work as freeware or shareware;
  • dubious link in spam emails leading to the Craw installer
  • online free hosting resources;
  • using illegal peer-to-peer (P2P) resources for downloading pirated software.

There were cases when the Craw virus was disguised as some legitimate tool, for example, in the messages demanding to initiate some unwanted software or browser updates. This is typically the way how some online frauds aim to force you into installing the Craw ransomware manually, by actually making you directly participate in this process.

Surely, the bogus update alert will not indicate that you are going to actually inject the Craw ransomware. This installation will be concealed under some alert mentioning that allegedly you should update Adobe Flash Player or some other dubious program whatsoever.

Of course, the cracked apps represent the damage too. Using P2P is both illegal and may result in the injection of serious malware, including the Craw ransomware.

To sum up, what can you do to avoid the injection of the Craw ransomware into your device? Even though there is no 100% guarantee to prevent your PC from getting damaged, there are certain tips I want to give you to prevent the Craw penetration. You must be cautious while installing free software today.

Make sure you always read what the installers offer in addition to the main free program. Stay away from opening dubious email attachments. Do not open files from the unknown addressees. Of course, your current security program must be always updated.

The malware does not speak openly about itself. It will not be mentioned in the list of your available programs. However, it will be masked under some malicious process running regularly in the background, starting from the moment when you launch your PC.


The message by the Craw ransomware states the following frustrating information:

ATTENTION!
 
 Don't worry, you can return all your files!
 All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
 The only method of recovering files is to purchase decrypt tool and unique key for you.
 This software will decrypt all your encrypted files.
 What guarantees you have?
 You can send one of your encrypted file from your PC and we decrypt it for free.
 But we can decrypt only 1 file for free. File must not contain valuable information.
 You can get and look video overview decrypt tool:
 https://we.tl/t-2P5WrE5b9f
 Price of private key and decrypt software is $980.
 Discount 50% available if you contact us first 72 hours, that's price for you is $490.
 Please note that you'll never restore your data without payment.
 Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
  
  
 To get this software you need write on our e-mail:
 gorentos@bitmessage.ch
  
 Reserve e-mail address to contact us:
 gorentos2@firemail.cc
  
 Our Telegram account:
 @datarestore
 Mark Data Restore
 
Your personal ID:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

The image below gives a clear vision of how the files with “.craw” extension look like:

Craw Virus - crypted .craw files

Example of crypted .craw files

How to remove Craw virus?

In addition to encode a victim’s files, the Craw infection has also started to install the Azorult Spyware on PC to steal account credentials, cryptocurrency wallets, desktop files, and more.
Reasons why I would recommend GridinSoft2

The is an excellent way to deal with recognizing and removing threats – using Gridinsoft Anti-Malware. This program will scan your PC, find and neutralize all suspicious processes3.

Download Removal Tool.

You can download GridinSoft Anti-Malware by clicking the button below:

Run the setup file.

When setup file has finished downloading, double-click on the install-antimalware-fix.exe file to install GridinSoft Anti-Malware on your computer.

Run Setup.exe

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

GridinSoft Anti-Malware Setup

Press “Install” button.

GridinSoft Anti-Malware Install

Once installed, Anti-Malware will automatically run.

GridinSoft Anti-Malware Splash-Screen

Wait for the Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your system for Craw infections and other malicious programs. This process can take a 20-30 minutes, so I suggest you periodically check on the status of the scan process.

GridinSoft Anti-Malware Scanning

Click on “Clean Now”.

When the scan has finished, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.

GridinSoft Anti-Malware Scan Result

How to decrypt .craw files?

Encryption specialist Michael Gillespie (USA) managed to create his decoder for some versions and variants of this family ransomware (Nakw, Derp, Coot, and others).

It work when the Craw virus used an offline key for encryption.

You can download free decryption tool here: STOPDecrypter. This tool includes a BruteForcer just for variants which use XOR encryption, a simple symmetric cipher that is relatively easy to break. The decrypter tool requires victims to provide an encrypted and original file pair greater than 150KB.

Download STOPDecrypter tool:

Download STOPDecrypter

Extract STOPDecrypter tool to your Desktop folder:

Unzip STOPDecrypter.zip file to Desktop

Run STOPDecrypter tool:

Run STOPDecrypter

Remember: STOPDecrypter should be run as an Administrator from the Desktop.

Select your folder and press “Decrypt” button:

STOPDecrypter select folder

What the next?

If the guide doesn’t help you to remove Craw infection, please download the GridinSoft Anti-Malware that I recommended. Also, you can always ask me in the comments for getting help.

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References

  1. Twitter: https://twitter.com/demonslay335
  2. GridinSoft Anti-Malware Review from HowToFix site: https://howtofix.guide/gridinsoft-anti-malware/
  3. More information about GridinSoft products: https://gridinsoft.com/comparison

About the author

Brendan Smith

I'm Brendan Smith, a passionate journalist, researcher, and web content developer. With a keen interest in computer technology and security, I specialize in delivering high-quality content that educates and empowers readers in navigating the digital landscape.

With a focus on computer technology and security, I am committed to sharing my knowledge and insights to help individuals and organizations protect themselves in the digital age. My expertise in cybersecurity principles, data privacy, and best practices allows me to provide practical tips and advice that readers can implement to enhance their online security.

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