We Looked at the Evidence: Is Musthave.store Legit or Scam?

Written by Daniel Zimmerman

Musthave.store is a scam website that offers to purchase items at exceptionally cheap prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is actually just a story to make you think about this site as a legitimate one. Upon ordering from this site, you will likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will show the warning signs regarding the Musthave.store store, the way this scam operates, and show how to detect similar frauds. This will help you to avoid similar shopping frauds in future.

Musthave.store Site – Scam Overview

As I said, Musthave.store may initially seem like a legit discounter or the merchant of stock liquidation items. But a swift analysis shows a concerning amount of red flags that indicate clearly about this site’s fraudulence. Unfair advertising methods, unreasonably low prices, absence of customer support and customer reviews – this site completes the fraud bingo right away.

WebsiteMusthave.store
HostingAS13335 Cloudflare, Inc.
Canada, Ottawa
IP Address23.227.38.65
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Musthave.store Scam

Musthave.store Scam

By purchasing items on pages like Musthave.store, it is doubtful that you will get the goods you’ve ordered. More typically, it results in one of 3 cases standard for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to imitation items of popular brands, the quality will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a especially often case when ordering from pages that sell baubles, small electronics and stuff the like.

Wrong item. To make the trade look real, but spend even less money on the actual item, cheats may send a accidental item they have on hand instead of what you’ve ordered. A worn t-shirt instead of a new one, a scratched aluminum dish instead of a set of dishes – scammers may turn rather inventive in that case.

Absolutely nothing. This is the most frequent outcome when ordering goods from pages like Musthave.store. Scams take your money, promise the delivery, and then just vanish. As scams are not going to exist for a long time, frauds do not bother themselves with creating even a faint semblance of legitimacy.

Musthave.store scam – How does it work?

As any fraud, Musthave.store runs a simple and well-proven scheme of operations. It usually consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Scammers post massive amounts of advertisements on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms genuine, they do not suspect anything at this point. Ads become particularly compelling during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the site, deceivers do their best to make the consumers buy something. Impossibly good deals, additional discount promo codes, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed users stick to the offers and proceed to paying for the order.

Payments are done in a curious manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, tricksters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to tricksters, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once tricksters get enough money, or – what is more likely – there are enough grievances and user reports about the site being fraudulent, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people know about the dishonest activity, the money flow will dry up, leaving scammers with no motivation to move on. Reporting the scam to the hosting helps take the domain down pretty quickly.

Why is Musthave.store a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, rascals do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Scam sites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any reputation with user reviews. Obviously, even benign shopping sites will lack buyer opinions shortly after the start, as there were only a few consumers yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face unrealistic reviews that have no relation to what the site markets, that’s definitely not a good sign. Any unclear or nonsense reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on deceptive sites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not feasible even during sales events such as the aforementioned Black Friday. In some cases, scam sites set the prices low without saying anything about discounts, but they will most likely be preposterous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its rational limits.

3. No customer support.

That factor distinguishes scam sites from the genuine ones, even newly established. When a site is about to scam the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will most likely have no support contacts at all.

About us scam site

Typically for fraudulent websites, the “About us” column is completely empty

When they offer a contact email, or even a phone to reach them out, there is a huge chance that these emails and numbers will be dead silent to your request. This, or they will answer you with generic text regardless of your inquiry.

As scoundrels often reuse phone numbers and email addresses for specifying them as “support”, you can search them on Google. When they are mentioned on a different website, be sure that this is a blatant scam.

Several scams same email

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are plenty of trustworthy shops and services using direct bank transfers, CashApp, Venmo or similar payment systems. Each of the latter has the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what attracts scammers – once you’ve sent the money, there’s no way to get the money back.

Some sites may also ask for payments in crypto, which feature even less control. While crypto payments expand their presence slowly, they still remain a beloved bay for different scams.

5. Items’ images are sourced from another page

As rascals are unlikely to have any items, they are not able to shoot unique pics. Thus their option is to hijack these images elsewhere. When scammers offer the same items on different sites, you can find same images on similarly-looking fraudulent sites. By reverse image searching on Google, you can prove whether the image is unique or not.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Scammers do not stop on stealing pics. As rascals may scam people on the same topic again and again, they put the same web design under the new web-address, and voila – a new scam is ready to rock-n-roll! In some cases, image search on Google advice from the previous paragraph may lead you to the copy of the site you’ve started on. It allows you to unveil such scams pretty easy, but crooks who create them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are situations when Musthave.store website, together with similar scam sites, are promoted by malware. Adware and browser hijackers are two particular malware types known for such behavior. If you see excessive amounts of ads in your browser, have your search queries going into a different search engine and some random pages open time to time, consider scanning your computer with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Musthave.store Scam

What is Musthave.store?

Musthave.store operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Musthave.store is a scam?

There are multiple red flags to watch out for. Firstly, Musthave.store shop recently created its website, which is a frequent feature of ephemeral deceptive sites that swiftly vanish. Second, the site lacks contact details such as a phone number, street address, or instant messaging choice, making it difficult to resolve matters or inquiries. Third, it provides counterfeit business information, offering no genuine details about the organization behind the online platform. Additionally, this fraudulent scheme entices customers with impractical rebates and promotions, cutting prices by over 70% or even 90%. Moreover, Musthave.store copies content and merchandise visuals from authentic e-commerce platforms like Alibaba, Amazon, and Aliexpress, indicating a shortage of unique ideas and trustworthiness. Moreover, despite asserting to present trendy and chic goods, the site lacks any online networking presence or links to online networking platforms. To conclude, real customer feedback is completely absent, with reports of delayed or missing deliveries, substandard customer support, faulty or incorrect products, reimbursement difficulties, and unauthorized charges on credit cards.

Is Musthave.store a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Musthave.store?

Take the following steps if you have made a purchase on Musthave.store:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Musthave.store as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Musthave.store account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Musthave.store order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Musthave.store?

No, Musthave.store does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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