Remove Docsave Virus — How to Fix Guide

Written by Wilbur Woodham
Docsave pop-up notifications can show up out of the blue, covering the content of the page you explored or opening your browser when you don’t desire it to be opened.

Clicking the Docsave promotion may cause the injection of different malware or unwanted programs. In this article, you will see the manual of Docsave popups removal in various ways, as well as inspecting your computer for additional viruses presence.

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What are Docsave pop-ups?

Docsave popups are a consequence of adware action. Adware is a type of malware that shows you the pay-per-view of pay-per-click ads, which produces a large amount of earnings for adware suppliers. These ads may include explicit information, or have a web link to harmful content/website, because adware maintainers have no reason to check the goodness of the content they are going to reveal – their solitary target is cash.

Docsave push notification

Docsave push notification.

Pop-up promotions itself is a very good, cheap and extremely effective marketing instrument1. It makes it possible for the seller to attach the customers’ interest to their website, as well as the buyers to get the dynamic updates on the goods they want to buy. When the customer will receive a pop-up alert that the TV set he likes to purchase is available at the online store he/she saw earlier with a 15% discount, one will undoubtedly use this chance and buy it. Taking into consideration the extremely low price for the popups and their targeting, such an advertising instrument is a favourite thing among the marketing teams of huge online sellers.

Nevertheless, such a rewarding plan could not be missed by virus creators. Potential to demonstrate the popup ads forcibly to the targets of malware attack is an ideal basis for malicious tricks with the popup ads. And Docsave.xyz ads is among hundreds that are “employed” in this system.

Here is a details for the Docsave
SiteDocsave.xyz
HostingAS12876 ONLINE S.A.S.
France, Paris
Infection TypeAdware, Push notifications, Unwanted Ads, Pop-up Ads
IP Address51.158.24.127
SymptomsAnnoying pop-up ads in the right corner.
Similar behaviorArrowhurt, Nmuandwishto, High
Fix Tool
To remove possible virus infections, try to scan your PC

How have I got the Docsave virus?

There are a lot of ways of becoming contaminated by the adware that lead to the Docsave popups storm. A lion’s part of this computer virus cases is after the free software or cracked programs, that are distributed on the peering networks. Free software can likewise be downloaded from the official web page, and the adware is offered as a legal bundled program.

There is no need to blame yourself. A lot of people regularly make use of the dubious programs from untrusted sources: abandonware, a wide range of utilities that are free, or perhaps hacked programs. Every one of these kinds of applications are dangerous, since it is very simple to include a Docsave malware under the cover of part of the license hacking script, or as a part of the self-made algoritm inside of the Windows optimization tool.

Docsave popup malware can also be concealed in the advertisement somewhere on the odd website. Such websites are generally full of intense and blinking advertisements, and their owners typically approve any kind of promotions to be placed on their page. For this reason, clicking such banners is a shot in the dark: only the ad provider realizes what will occur when you press this ad. Besides some “light” viruses, like adware or undesirable programs, you can likewise receive something far more threatening, like ransomware or coin miner; the big share of coin miners circulation is exactly after the malicious ads.

People dislike popups

The statistic shows that people dislike popup advertising more than other types of promotions

Potentially unwanted applications, like Docsave popup virus can provoke a lot of different problems on your PC. Distracting is not the single problem – pop-ups may present you the promotions, where you are offered to get one more strange application, or “a perfect anti-malware tool”. Scareware is often distributed with the last motto. Potentially undesirable applications, in turn, can have spyware functionality. And it is very hard to distinguish the undesirable app from a normal one, if you don’t know the exact names. Besides the potentially unwanted programs and dubious antiviruses, popup-related advertisements are also chosen as a distribution way by different trojan viruses, for instance – coin miners. The consequences of activity of such malware is 100% unpleasant, and can cost you hundreds or even thousands of dollars. And even if you are not interacting with these advertisements, they can be clicked by whoever who also uses your personal computer – parents, children, spouse, etc. So the situation may become much more serious, and it will be much harder to solve it without information loss. It is recommended to remove the viruses with anti-malware applications as soon as possible.

How can I get rid of Docsave pop-up advertisements?

The manual of Docsave adware removal includes 2 sections. Initially, we need to remove the malware, and then take care of the results of its action. The removal procedure is very simple, since it can be performed even with the use of Microsoft Defender – anti-malware software that is present on all personal computers with Windows 8/10. However, as a result of its huge resources usage, along with some defects that can be crucial for some categories of individuals, Defender is often turned off by the users, so its usage is likely impossible. In addition, a wide range of trojan viruses can shut off the embedded antivirus. It is better to use the separated program that will not have such exposures.

I would certainly advise you to utilize Gridinsoft Anti-Malware2 – a well-proven security device that will surely exterminate the viruses from your personal computer and also create an invulnerable cover with a Proactive protection feature. However, let’s deal with Docsave adware initially.

Removing Docsave popup virus with GridinSoft Anti-Malware

  • Download and install GridinSoft Anti-Malware. After the installation, you will be offered to perform the Standard Scan. Approve this action.
  • Gridinsoft Anti-Malware during the scan process

  • Standard scan checks the logical disk where the system files are stored, together with the files of programs you have already installed. The scan lasts up to 6 minutes.
  • GridinSoft Anti-Malware scan results

  • When the scan is over, you may choose the action for each detected virus. For all files of Docsave malware the default option is “Delete”. Press “Apply” to finish the malware removal.
  • GridinSoft Anti-Malware - After Cleaning

Now, when the computer is clean of viruses, we can proceed to the browser reset. You can do this step manually, as well as with the use of GridinSoft Anti-Malware.

Reset browser settings to default

Manual method of browser reset

To reset Edge, do the following steps :
  1. Open “Settings and more” tab in upper right corner, then find here “Settings” button. In the appeared menu, choose “Reset settings” option :
  2. Reseting the Edge browser

  3. After picking the Reset Settings option, you will see the following menu, stating about the settings which will be reverted to original :
For Mozilla Firefox, do the next actions :
  1. Open Menu tab (three strips in upper right corner) and click the “Help” button. In the appeared menu choose “troubleshooting information” :
  2. The first step to revert Mozilla Firefox

  3. In the next screen, find the “Refresh Firefox” option :
  4. The second step of Firefox restoration
    After choosing this option, you will see the next message :
    The last step for Firefox
If you use Google Chrome
  1. Open Settings tab, find the “Advanced” button. In the extended tab choose the “Reset and clean up” button :
  2. In the appeared list, click on the “Restore settings to their original defaults” :
  3. Finally, you will see the window, where you can see all the settings which will be reset to default :
Opera can be reset in the next way
  1. Open Settings menu by pressing the gear icon in the toolbar (left side of the browser window), then click “Advanced” option, and choose “Browser” button in the drop-down list. Scroll down, to the bottom of the settings menu. Find there “Restore settings to their original defaults” option :

  2. After clicking the “Restore settings…” button, you will see the window, where all settings, which will be reset, are shown :

When the web browsers are reset, you need to ensure that your web browser will definitely connect the right DNS while connecting to the website you need. Create a text file named “hosts” on your computer’s desktop, then open it and fill it with the following lines3:

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a ‘#’ symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handle within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

Find the hosts.txt file in C:/Windows/System32/drivers/etc directory. Rename this file to “hosts.old.txt” (to distinguish it from the new one), and then move the file you created on the desktop to this folder. Remove the hosts.old from this folder. Now you have your hosts file as good as new.

However, there is one problem that makes the things a lot harder to repair, specifically without the anti-malware software. A lot of adware variants that are utilized to show you the Docsave pop-up advertisements are changing the deep browser setups, disabling an access to the settings tab. So, if you try to fix your browser settings after your PC was penetrated by pop-up-related malware, your browser will certainly collapse soon. In certain cases, you will see no crash, however, large lag spike after pushing the “settings” key. Browser will stop responding for ~ 30 seconds, and after that it will be back to the normal, until you try to open settings once again.

Reset your browser settings with GridinSoft Anti-Malware

To reset your browser with GridinSoft Anti-Malware, open the Tools tab, and click the “Reset browser settings” button.

Tools tab in GridinSoft Anti-Malware

You can see the list of the options for each browser. By default, they are set up in the manner which fits the majority of users. Press the “Reset” button (lower right corner). In a minute your browser will be as good as new.

Reset Browser Settings tab in GridinSoft Anti-Malware

The browser reset is recommended to perform through the antivirus tool by GridinSoft, because last is also able to reset the HOSTS file without any additional commands.

How to Remove Docsave Pop-ups?

Name: Docsave

Description: Docsave - a lot of users became a target for the pop-up advertisements. I have a lot of friends who literally bombed me with the questions like “how to remove Docsave.xyz push notifications?” or “why do Docsave.xyz pop-ups keep appearing on Chrome even after AdBlock installation?”. In this article we will show you how to deal with Docsave pop-ups, which may corrupt your browser’s correct performance, and create a lot of troubles while you are working.

Operating System: Windows

Application Category: Adware

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References

  1. More about pop-up advertisements on Wikipedia.
  2. GridinSoft Anti-Malware review and the reasons why I recommend it for malware elimination.
  3. Official Microsoft guide for hosts file reset.

About the author

Wilbur Woodham

I was a technical writer from early in my career, and consider IT Security one of my foundational skills. I’m sharing my experience here, and I hope you find it useful.

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