Counter.wmail-service Virus Removal [VenomSoftX RAT]

Counter.wmail-service.com is a Command & Control (C&C) server that plays a crucial role in the distribution and management of VenomSoftX malware. This highly dangerous malware is a JavaScript-based remote access trojan that is primarily designed to steal cryptocurrencies and hijack them. The malware also carries out various other malicious activities such as fingerprinting the infected machine, capturing clipboard content, and executing additional payloads or commands.

Name	Counter.wmail-service.com
Hosting	AS13335 Cloudflare, Inc. United States, San Francisco
IP Address	172.64.139.9
Malware type	Command & Control (C&C) for VenomSoftX RAT
Effect	Remote Access Trojan that is primarily designed to steal cryptocurrencies and hijack them
Hazard level	High
Malware source	Apps from third-party websites, ads on dubious websites
Removal method	To remove possible virus infections, try to scan your PC

What are Counter.wmail-service and VenomSoftX?

VenomSoftX is capable of achieving full access to every page that the victim visits by leveraging malicious browser extensions. The malware masquerades as a legitimate-looking extension such as “Google Sheets 2.1” or “Google Docs 1.0” to evade detection by victims. Once installed, these extensions give the malware complete control over the victim’s browser, enabling it to siphon off sensitive information such as login credentials, personal data, and even cryptocurrency wallet addresses.

VenomSoftX RAT infection chain

One of the most dangerous aspects of VenomSoftX is its ability to carry out man-in-the-browser attacks. These attacks involve tampering with API requests’ data on popular cryptocurrency exchanges, allowing the attacker to perform cryptocurrency address swapping. By swapping out the victim’s legitimate cryptocurrency wallet address with the attacker’s address, the attacker can effectively steal the victim’s cryptocurrency holdings. Additionally, VenomSoftX can also capture clipboard content, steal login credentials, and manipulate crypto addresses on visited websites.

If you suspect that your computer is infected with VenomSoftX malware, it is crucial to take immediate action. To detect and remove this dangerous malware, we recommend following our guide below. Our guide provides step-by-step instructions on how to check your computer for VenomSoftX malware and remove it safely and for free. By following our guide, you can protect your computer from this highly dangerous malware and keep your sensitive data and cryptocurrency holdings safe.

How to remove Counter.wmail-service VenomSoftX?

Initially, you should reset your browser settings. You can do that in manual or automated way. The former, obviously, requires more time to complete and can be somewhat complicated if you have never done that. Automated supposes the use of anti-malware programs that can reset all browser settings at once.

Reset your browsers manually

To reset Edge, do the following steps:

Open “Settings and more” tab in upper right corner, then find here “Settings” button. In the appeared menu, choose “Reset settings” option:

After picking the Reset Settings option, you will see the following menu, stating about the settings which will be reverted to original:

For Mozilla Firefox, do the next actions:

Open Menu tab (three strips in upper right corner) and click the “Help” button. In the appeared menu choose “troubleshooting information”:

The first step to revert Mozilla Firefox

In the next screen, find the “Refresh Firefox” option:

If you use Google Chrome

Open Settings tab, find the “Advanced” button. In the extended tab choose the “Reset and clean up” button:

In the appeared list, click on the “Restore settings to their original defaults”:

Finally, you will see the window, where you can see all the settings which will be reset to default:

Opera can be reset in the next way

Open Settings menu by pressing the gear icon in the toolbar (left side of the browser window), then click “Advanced” option, and choose “Browser” button in the drop-down list. Scroll down, to the bottom of the settings menu. Find there “Restore settings to their original defaults” option:

After clicking the “Restore settings…” button, you will see the window, where all settings, which will be reset, are shown:

When the browsers are reset, you need to ensure that your browser will connect the right DNS while connecting to the web page you need. Create a text file titled “hosts” on your pc’s desktop, then open it and fill it with the following lines¹:



# Copyright (c) 1993-2006 Microsoft Corp.

#

# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.

#

# This file contains the mappings of IP addresses to host names. Each

# entry should be kept on an individual line. The IP address should

# be placed in the first column followed by the corresponding host name.

# The IP address and the host name should be separated by at least one

# space.

#

# Additionally, comments (such as these) may be inserted on individual

# lines or following the machine name denoted by a '#' symbol.

#

# For example:

#

# 102.54.94.97 rhino.acme.com # source server

# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handle within DNS itself.

# 127.0.0.1 localhost

# ::1 localhost

Find the hosts.txt file in C:/Windows/System32/drivers/etc directory. Rename this file to “hosts.old.txt” (to distinguish it from the new one), and then move the file you created on the desktop to this folder. Remove the hosts.old from this folder. Now you have your hosts file as good as new.

Scan your system for possible viruses

Once the scan is complete, you will see the detections or a notification about a clean system. Proceed with pressing the Clean Up button (or OK when nothing is detected).

References

Official Microsoft guide for hosts file reset.