Remove Cloudmedia.cyou Virus — How to Fix Guide

Written by Wilbur Woodham
Cloudmedia.cyou pop-up alerts can show up unexpectedly, covering the material of the page you visited or opening your browser when you don’t desire it to be opened.

Clicking on the Cloudmedia.cyou promotion can cause the injection of other malware or unwanted programs. In this post, you will see the guide of Cloudmedia.cyou popups clearing in a couple of ways, and also inspecting your personal computer for extra viruses presence.

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What are Cloudmedia.cyou pop-ups?

Quick reference

advertisement

The internet also creates a great opportunity for small businesses who have little control over their website and web presence to spend time and money on marketing their service. The more active users have the ability to download free online advertising via web portals and the more effective they are at doing so, the more sales they bring to the online store and online. It also makes a huge difference to how well your business communicates to the target audience and to your customers. The more that you advertise on the mobile platform side the better, so it is always an absolute must for such a website to do its best to help build up traffic of your customers via organic content marketing and social media.

Cloudmedia.cyou popups are a result of adware presence. Adware is a kind of malware that presents you the pay-per-view of pay-per-click ads, which produces a major volume of income for adware representatives. These advertisements might have sometimes shocking material, or have a web link to harmful content/website, due to the fact that adware maintainers have no purpose to inspect the goodness of the web content they are going to show – their single target is money.

Cloudmedia.cyou push notification

Cloudmedia.cyou push notification.

Pop-up promotions itself is a very good, affordable and also very effective marketing method1. It allows the seller to attach the buyers’ attention to their website, and the customers to get the dynamic updates on the goods they intend to purchase. When the consumer will receive a pop-up alert that the TV set he wishes to purchase is available at the online shop he/she saw previously with a 15% price cut, one will surely use this possibility and buy it. Considering the very low cost for the popups and their targeting, such a marketing instrument is a favorite thing amidst the marketing departments of huge online stores.

However, such a successful scheme could not be missed by virus creators. Option to show the popup advertisements forcibly to the victims of malware attack is an excellent basis for evil-minded adjustments with the popup advertisements. And Cloudmedia.cyou promotions is just one of hundreds that are “employed” in this system.

Here is a details for the Cloudmedia.cyou
SiteCloudmedia.cyou
HostingAS14061 DigitalOcean, LLC
Netherlands, Amsterdam
Infection TypeAdware, Push notifications, Unwanted Ads, Pop-up Ads
IP Address178.62.225.201
SymptomsAnnoying pop-up ads in the right corner.
Similar behaviorSegivesend, Vesgt, Vesgt
Fix Tool
To remove possible virus infections, try to scan your PC

How have I got the Cloudmedia.cyou virus?

There are a number of ways of becoming contaminated by the adware that create the Cloudmedia.cyou popups tornado. A lion’s part of this virus cases is after the free software or cracked programs, that are distributed on the peering networks. Free software may likewise be downloaded from the official site, and the adware is provided as a legit bundled program.

There is no need to blame yourself. A plenty of users frequently use the uncertain programs from untrusted sources: abandonware, a wide range of tools that are free, or perhaps hacked programs. Every one of these types of software are dangerous, since it is extremely easy to integrate a Cloudmedia.cyou malware under the guise of part of the license hacking script, or as a part of the self-made algoritm within the Windows optimization tool.

Cloudmedia.cyou popup malware can also be hidden in the advertisement somewhere on the unusual site. Such websites are generally loaded with colorful and blinking ads, and their owners usually approve any type of promos to be posted on their page. Thus, clicking such banners is a risky thing: only the ad provider knows what will happen when you click this ad. Besides some “light” viruses, like adware or unwanted programs, you can also get something a lot more unsafe, like ransomware or coin miner; the big share of coin miners circulation is exactly after the malicious promotions.

People dislike popups

The statistic shows that people dislike popup advertising more than other types of promotions

Potentially unwanted programs, like Cloudmedia.cyou popup virus may provoke a variety of different troubles on your computer. Distracting is not the only problem – pop-up notifications may display you the banners, where you are offered to download one more unknown program, or “a perfect security tool”. Scareware is usually spread with the use of the last slogun. Potentially undesirable programs, in turn, can have spyware functions. And it is pretty hard to distinguish the undesirable app from a legit one, if you don’t know the exact names. Besides the potentially unwanted programs and dubious antiviruses, popup-related advertisements are also exploited as a spreading way by various trojan viruses, for instance – coin miners. The consequences of actions of such viruses is 100% unwanted, and can cost you hundreds or even thousands of dollars. And even if you are not clicking these ads, they can be clicked by someone who also makes use of your personal computer – parents, children, spouse, etc. So the situation can become much more serious, and it will be much harder to deal with it without data and money loss. It is recommended to get rid of the viruses with antivirus applications as soon as possible.

How can I get rid of Cloudmedia.cyou pop-up advertisements?

The guide of Cloudmedia.cyou adware removal contains 2 sections. Initially, we need to exterminate the malware, and then fix the consequences of its activity. The removal procedure is quite easy, since it may be executed even with making use of Microsoft Defender – anti-virus software that is available on all personal computers with Windows 8/10. Nevertheless, due to its substantial resources usage, as well as some errors that can be critical for some categories of users, Defender is oftentimes turned off by the users, so its utilization is probably impossible. Additionally, various trojan viruses are capable to shut off the embedded antivirus. It is better to use the separated program that will not have such vulnerabilities.

I would certainly suggest you to use Gridinsoft Anti-Malware2 – a well-proven security tool that will surely eliminate the viruses from your computer and create an impenetrable cover with a Proactive protection function. But let’s deal with Cloudmedia.cyou adware initially.

Removing Cloudmedia.cyou popup virus with GridinSoft Anti-Malware

  • Download and install GridinSoft Anti-Malware. After the installation, you will be offered to perform the Standard Scan. Approve this action.
  • Gridinsoft Anti-Malware during the scan process

  • Standard scan checks the logical disk where the system files are stored, together with the files of programs you have already installed. The scan lasts up to 6 minutes.
  • GridinSoft Anti-Malware scan results

  • When the scan is over, you may choose the action for each detected virus. For all files of Cloudmedia.cyou malware the default option is “Delete”. Press “Apply” to finish the malware removal.
  • GridinSoft Anti-Malware - After Cleaning

Now, when the computer is clean of viruses, we can proceed to the browser reset. You can do this step manually, as well as with the use of GridinSoft Anti-Malware.

Reset browser settings to default

Manual method of browser reset

To reset Edge, do the following steps :
  1. Open “Settings and more” tab in upper right corner, then find here “Settings” button. In the appeared menu, choose “Reset settings” option :
  2. Reseting the Edge browser

  3. After picking the Reset Settings option, you will see the following menu, stating about the settings which will be reverted to original :
For Mozilla Firefox, do the next actions :
  1. Open Menu tab (three strips in upper right corner) and click the “Help” button. In the appeared menu choose “troubleshooting information” :
  2. The first step to revert Mozilla Firefox

  3. In the next screen, find the “Refresh Firefox” option :
  4. The second step of Firefox restoration
    After choosing this option, you will see the next message :
    The last step for Firefox
If you use Google Chrome
  1. Open Settings tab, find the “Advanced” button. In the extended tab choose the “Reset and clean up” button :
  2. In the appeared list, click on the “Restore settings to their original defaults” :
  3. Finally, you will see the window, where you can see all the settings which will be reset to default :
Opera can be reset in the next way
  1. Open Settings menu by pressing the gear icon in the toolbar (left side of the browser window), then click “Advanced” option, and choose “Browser” button in the drop-down list. Scroll down, to the bottom of the settings menu. Find there “Restore settings to their original defaults” option :

  2. After clicking the “Restore settings…” button, you will see the window, where all settings, which will be reset, are shown :

When the browsers are reset, you need to make sure that your browser will connect the accurate DNS while connecting to the web page you want. Create a text file named “hosts” on your computer’s desktop, after that open it and fill it with the following content3:

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a ‘#’ symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handle within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

Find the hosts.txt file in C:/Windows/System32/drivers/etc directory. Rename this file to “hosts.old.txt” (to distinguish it from the new one), and then move the file you created on the desktop to this folder. Remove the hosts.old from this folder. Now you have your hosts file as good as new.

Nonetheless, there is one issue that makes the things a lot harder to fix, specifically without the anti-malware program. A lot of adware variants that are utilized to show you the Cloudmedia.cyou pop-up ads are adjusting the deep browser setups, disabling an access to the settings tab. So, if you attempt to change your browser settings after your machine was penetrated by pop-up-related malware, your browser will crash quickly. In certain cases, you will see no crash, but large lag spike after pressing the “settings” key. Browser will stop responding for ~ 30 secs, and after that it will be back to the typical, till you attempt to open settings again.

Reset your browser settings with GridinSoft Anti-Malware

To reset your browser with GridinSoft Anti-Malware, open the Tools tab, and click the “Reset browser settings” button.

Tools tab in GridinSoft Anti-Malware

You can see the list of the options for each browser. By default, they are set up in the manner which fits the majority of users. Press the “Reset” button (lower right corner). In a minute your browser will be as good as new.

Reset Browser Settings tab in GridinSoft Anti-Malware

The browser reset is recommended to perform through the antivirus tool by GridinSoft, because last is also able to reset the HOSTS file without any additional commands.

How to Remove Cloudmedia.cyou Pop-ups?

Name: Cloudmedia.cyou

Description: Cloudmedia.cyou - a lot of users became a target for the pop-up advertisements. I have a lot of friends who literally bombed me with the questions like “how to remove Cloudmedia.cyou push notifications?” or “why do Cloudmedia.cyou pop-ups keep appearing on Chrome even after AdBlock installation?”. In this article we will show you how to deal with Cloudmedia.cyou pop-ups, which may corrupt your browser’s correct performance, and create a lot of troubles while you are working.

Operating System: Windows

Application Category: Adware

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References

  1. More about pop-up advertisements on Wikipedia.
  2. GridinSoft Anti-Malware overview and the reasons why I recommend it for malware elimination.
  3. Official Microsoft guide for hosts file reset.

About the author

Wilbur Woodham

I was a technical writer from early in my career, and consider IT Security one of my foundational skills. I’m sharing my experience here, and I hope you find it useful.

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