Vortexnew.com Fraud Warning: Don’t Fall for Their Deceptive Tactics

Written by Daniel Zimmerman

Vortexnew.com is a fraudulent website that offers to buy houseplants at unusually discounted prices. It may look like a discounter or a reseller of goods from stock liquidation, but it is actually just a story to make you think this site is legitimate. After ordering from this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will demonstrate the concerning indicators regarding the Vortexnew.com shop, the way this scam operates, and show how to detect similar scams. This will help you to avoid similar shopping frauds in upcoming times.

Vortexnew.com Site – Scam Overview

As I said, Vortexnew.com may initially seem like a genuine discounter or the merchant of stock liquidation items. But a short analysis shows a disturbing amount of red flags that say clearly about this site’s dishonesty. Questionable advertising methods, unreasonably low prices, absence of customer support and customer reviews – this site completes the scam bingo right away.

WebsiteVortexnew.com
HostingAS13335 Cloudflare, Inc.
United States, San Francisco
IP Address104.17.232.29
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Vortexnew.com Scam

Vortexnew.com Scam

By purchasing items on sites like Vortexnew.com, it is improbable that you will obtain the items you’ve ordered. More frequently, it results in one of 3 instances common for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the attribute will be inferior, to say the least. Eventually, the site may notify about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a specifically common case when ordering from sites that offer baubles, small electronics and stuff the like.

Wrong item. To make the trade look more legitimate, but spend even less money on the actual item, cheats may send a random item they have instead of your order. A worn t-shirt instead of a branded one, a dented aluminum dish instead of a set of dishes – frauds may turn really inventive in that case.

Absolutely nothing. This is the most frequent outcome when ordering goods from websites like Vortexnew.com. Frauds take your money, promise the delivery, and then just vanish. As scam sites do not aim to exist for a long time, rascals are not wasting effort creating even a slight semblance of legitimacy.

Vortexnew.com scam – How does it work?

As any scam, Vortexnew.com follows a simple and well-proven scheme of operations. It commonly consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Frauds post massive amounts of promotions on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users regard ads on the mentioned platforms benevolent, they do not suspect anything at this point. Ads become especially persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once users are on the website, fraudsters do their best to make the users buy something. Impossibly good deals, additional discount promo codes, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed users stick to the offers and proceed to paying for the order.

Payments are done in a peculiar manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, scammers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to swindlers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once swindlers get enough money, or – what is more likely – there are enough grievances and user feedback about the site being fraudulent, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough customers are aware about the deceptive activity, the profits will dry up, leaving fraudsters with no reason to move on. Reporting the scam to the hosting helps take the domain down pretty quickly.

Why is Vortexnew.com a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is fraudulent without risking your money. Fortunately, fraudsters do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Scam websites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any reputation with feedback. Obviously, even legit online shopping sites will lack customer reviews shortly after the start, since there were only a few buyers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face unrealistic reviews that have no relation to what the site markets, that’s definitely not a good sign. Any blurred or nonsense reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on dishonest websites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not trustworthy even during sales events such as the aforementioned Thanksgiving day. In some cases, dishonest websites set the prices low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every sell-off has its sensible limits.

3. No customer support.

That factor distinguishes dishonest sites from the benign ones, even newly established. When a site is about to scam the clients, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will likely have no support contacts at all.

About us scam site

Typically for fraudulent websites, the “About us” column is completely empty

When they offer a contact email, or even a phone number to reach them out, there is a huge chance that these contacts will be dead silent to your request. This, or you will receive some generic text regardless of your inquiry.

As scoundrels tend to reuse numbers and emails as “support” contacts, you can search them on Google. When they appear on a totally different website, be sure you are facing a blatant scam.

Several scams same email

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are a whole lot of benign services using direct bank transfers, CashApp, Venmo or similar payment systems. Each of the latter has the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you’ve sent the money, nothing will help you to get the money back.

Some websites may also ask for payments in crypto, which feature even less control. While cryptocurrency transactions expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As frauds most likely don’t have any items on hand, they are not able to make unique pictures. Thus their option is simply to steal these images elsewhere. When scams offer identical items on different pages, you can find same images on similarly-designed scam pages. By reverse image searching on Google, you can prove whether the image is unique or not.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Scammers do not stop on stealing pics. As scammers may parasite on the same topic again and again, they put the same site design under the new web-address, and voila – a new scam is ready to rock-n-roll! In some cases, image search on Google advice from the previous paragraph may lead you to the identical copy of the original site. It makes uncovering such scams pretty easy, but crooks who create them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Vortexnew.com site, together with similar scam sites, are promoted by malware. Adware and browser hijackers are two particular malware types that aim specifically at such purposes. If you notice excessive amounts of ads appearing in your browser, see your search queries going in a different search engine and some random pages open time to time, scan your PC with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Vortexnew.com Scam

What is Vortexnew.com?

Vortexnew.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Vortexnew.com is a scam?

There are several indicators that point at fraudulent nature of Vortexnew.com shop. First and foremost, Vortexnew.com shop recently set up its online platform, which is a typical trait of short-lived fraud sites that quickly evaporate. Secondly, the site lacks ways to reach out such as a phone number, physical address, or live chat option, making it difficult to resolve issues or questions. Thirdly, it shows counterfeit business information, giving no genuine information about the enterprise behind the website. Additionally, this fraudulent scheme entices shoppers with exaggerated discounts and promotions, reducing prices by over 70% or even 90%. Moreover, Vortexnew.com reproduces material and item pictures from authentic online stores like Alibaba, Amazon, and Aliexpress, indicating a absence of originality and credibility. In addition, despite stating to provide trendy and stylish products, the platform lacks any online networking presence or links to online networking platforms. Finally, genuine customer feedback is completely absent, with reports of delayed or missing deliveries, substandard client assistance, faulty or incorrect products, reimbursement difficulties, and unauthorized billing on credit cards.

Is Vortexnew.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Vortexnew.com?

Take the following steps if you have made a purchase on Vortexnew.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Vortexnew.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Vortexnew.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Vortexnew.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Vortexnew.com?

No, Vortexnew.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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