Vollagent.com Scam Store: A Fake Online Shop

Written by Daniel Zimmerman

Vollagent.com is a scam website that offers to purchase clothing at unusually discounted prices. It may look like a discounter or a reseller of goods from stock liquidation, but it is in fact just a ploy to make you think about this site as a legitimate one. After placing an order on this site, you will most likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will demonstrate the warning signs regarding the Vollagent.com site, the way this fraud operates, and teach how to detect similar scams. This will help you to avoid similar shopping frauds in upcoming times.

Vollagent.com Site – Scam Overview

As I said, Vollagent.com may initially appear like a authentic discounter or the merchant of stock liquidation items. But a brief analysis shows a concerning amount of red flags that say clearly about this site’s deception. Questionable advertising methods, unreasonably low prices, lack of user support and user reviews – this site completes the fraud bingo right away.

WebsiteVollagent.com
HostingAS13335 Cloudflare, Inc.
United States, San Francisco
IP Address104.18.25.180
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Vollagent.com Scam

Vollagent.com Scam

By shopping on sites like Vollagent.com, it is doubtful that you will acquire the goods you’ve ordered. More typically, it results in one of 3 situations characteristic for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to imitation items of popular brands, the standard will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a especially frequent case when ordering from pages that sell baubles, small electronics and stuff the like.

Wrong item. To make the purchase look more legitimate, but spend even less money on the delivered item, frauds may ship a incidental item they have instead of your order. A worn t-shirt instead of a branded one, a scratched aluminum dish instead of a set of dishes – frauds may turn really inventive in that case.

Nothing at all. This is the most usual case when ordering items from pages like Vollagent.com. Scams take your money, promise the delivery, and then merely vanish. As scam websites do not aim to exist for a long time, scammers do not bother themselves with creating even a faint sight of legitimacy.

Vollagent.com scam – How does it work?

As any fraud, Vollagent.com runs a simple and well-proven scheme of operations. It usually consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Scammers post massive amounts of advertisements on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms benevolent, they do not doubt anything at this point. Ads become particularly persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once consumers are on the website, scammers do their best to make the customers buy something. Mind-boggling deals, additional discounts, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed customers stick to the offers and proceed to paying for the order.

Payments are done in a curious manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, tricksters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to scammers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once swindlers get enough money, or – what is more likely – there are enough grievances and user feedback regarding the site being fraudulent, they just vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough individuals know about the fraudulent activity, the profits will dry up, leaving crooks with no motivation to move on. Reporting the scam to the hosting helps take the domain down pretty quickly.

Why is Vollagent.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, scammers do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Scam sites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any reputation with user reviews. Obviously, even benign shopping sites will lack consumer comments shortly after the start, since there were just a few consumers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face unrealistic reviews that have nothing to do with what the site sells, that’s definitely not a good sign. Any vague or balderdash reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on dishonest websites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not feasible even during sales events such as the aforementioned Thanksgiving day. In some cases, deceptive sites have the initial price low without saying anything about discounts, but they will most likely be absurd, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every sell-off has its sane limits.

3. No customer support.

That factor distinguishes deceptive sites from the legit ones, even newly established. When a site is about to rip off the customers, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page – the site will have no contact info at all.

About us scam site

Typically for fraudulent sites, the “About us” column is completely empty

When they offer an email, or even a phone number to reach them out, there is a great possibility that these contacts will be dead silent to your request. This, or you will receive some generic text regardless of your question.

As scoundrels often reuse numbers and emails for specifying them as “support”, you can search them on Google. When they appear on a totally different site, be sure that this is a blatant scam.

Several scams same email

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are plenty of legit shops using direct bank transfers, CashApp, Venmo or similar payment systems. Each of the latter has the same feature I’ve already mentioned above: they do not suppose any refunds. And this is what attracts scammers – once you’ve sent the money, there’s no way to get the money back.

Some sites may also offer payments in crypto, which is even less controllable than aforementioned payment methods. While crypto payments expand their presence slowly, they still remain a beloved bay for different scams.

5. Items’ images are sourced from another page

As frauds most likely don’t have any real items, they are not able to make unique pictures. Thus their only option is simply to steal these images elsewhere. When scams sell identical goods on different sites, you can find same images on similarly-designed fraudulent pages. By searching for the image on Google, you can prove the uniqueness of an image.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Frauds do not stop on stealing pics. As frauds may use the same topic repeatedly, they use the same web design under the new address, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search advice from the previous paragraph may lead you to the copy of the original site. It makes uncovering such frauds pretty easy, but scammers who create them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Vollagent.com site, together with similar scam pages, are promoted by malware. Adware and browser hijackers are malware types known for such behavior. If you see excessive amounts of ads appearing in your browser, have your search queries redirected in an unusual search engine and some random pages open time to time, consider scanning your computer with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Vollagent.com Scam

What is Vollagent.com?

Vollagent.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Vollagent.com is a scam?

There are multiple signs that point at fraudulent nature of Vollagent.com shop. Firstly, Vollagent.com shop recently set up its webpage, which is a typical trait of ephemeral fraud sites that swiftly evaporate. Secondly, the webpage lacks ways to reach out such as a phone number, physical address, or instant messaging alternative, making it hard to tackle issues or queries. Third, it shows counterfeit company details, offering no real information about the organization behind the online platform. Furthermore, this fraudulent scheme entices customers with exaggerated price cuts and promotions, cutting prices by over 70% or even 90%. Additionally, Vollagent.com reproduces content and merchandise visuals from genuine online stores like Alibaba, Amazon, and Aliexpress, demonstrating a absence of unique ideas and credibility. In addition, despite claiming to present trendy and fashionable products, the webpage lacks any social media presence or links to social media platforms. Lastly, authentic customer feedback is completely absent, with reports of delayed or missing deliveries, poor customer support, faulty or incorrect products, repayment difficulties, and unapproved billing on credit cards.

Is Vollagent.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Vollagent.com?

Take the following steps if you have made a purchase on Vollagent.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Vollagent.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Vollagent.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Vollagent.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Vollagent.com?

No, Vollagent.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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