What is the Win32:Evo-gen [Trj] virus?
Written by Robert Bailey

What is SupportScam:Win32/Cusax.A infection?

In this article you will certainly find concerning the meaning of SupportScam:Win32/Cusax.A and also its adverse effect on your computer system. Such ransomware are a form of malware that is clarified by online scams to demand paying the ransom by a sufferer.

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In the majority of the situations, SupportScam:Win32/Cusax.A ransomware will certainly instruct its victims to launch funds transfer for the function of counteracting the amendments that the Trojan infection has presented to the target’s gadget.

SupportScam:Win32/Cusax.A Summary

These alterations can be as adheres to:

  • Executable code extraction;
  • Creates RWX memory;
  • Reads data out of its own binary image;
  • A process created a hidden window;
  • Unconventionial language used in binary resources: Russian;
  • Uses Windows utilities for basic functionality;
  • Attempts to repeatedly call a single API many times in order to delay analysis time;
  • Installs itself for autorun at Windows startup;
  • Exhibits possible ransomware file modification behavior;
  • Creates a hidden or system file;
  • Attempts to modify proxy settings;
  • Anomalous binary characteristics;
  • Ciphering the files located on the target’s hard drive — so the victim can no more make use of the information;
  • Preventing routine access to the target’s workstation;


The most common channels whereby SupportScam:Win32/Cusax.A are infused are:

  • By methods of phishing e-mails;
  • As a repercussion of user winding up on a resource that organizes a malicious software program;

As quickly as the Trojan is successfully injected, it will either cipher the information on the target’s PC or avoid the tool from functioning in a correct manner – while likewise placing a ransom money note that discusses the requirement for the victims to impact the settlement for the function of decrypting the records or bring back the documents system back to the first problem. In many instances, the ransom note will certainly show up when the customer restarts the COMPUTER after the system has actually already been damaged.

SupportScam:Win32/Cusax.A distribution channels.

In various corners of the world, SupportScam:Win32/Cusax.A expands by leaps and also bounds. Nonetheless, the ransom money notes as well as tricks of extorting the ransom money quantity may differ relying on particular neighborhood (regional) setups. The ransom money notes as well as tricks of extorting the ransom money amount may differ depending on certain neighborhood (local) setups.

Ransomware injection

For example:

    Faulty notifies concerning unlicensed software application.

    In specific locations, the Trojans commonly wrongfully report having discovered some unlicensed applications allowed on the victim’s device. The sharp then demands the user to pay the ransom money.

    Faulty declarations regarding prohibited content.

    In nations where software application piracy is less popular, this approach is not as efficient for the cyber frauds. Additionally, the SupportScam:Win32/Cusax.A popup alert may falsely declare to be deriving from a police establishment as well as will report having located youngster porn or various other illegal information on the gadget.

    SupportScam:Win32/Cusax.A popup alert may wrongly declare to be deriving from a law enforcement organization and also will certainly report having located youngster pornography or other prohibited data on the device. The alert will similarly include a need for the customer to pay the ransom.

Technical details

File Info:

crc32: 7E39A147
md5: 685aab479333051d38eaf60296b64685
name: 685AAB479333051D38EAF60296B64685.mlw
sha1: de1f0ecfb9d5195ddee41d0273e3bad7b5cf6bab
sha256: 3c7306b02d11d6c88a8f6a6c0d9251e89b72fa4f24819d05d84ce5c007bd629f
sha512: 2d3dba5661edaf312a9e7d28d8647d822be2d1792fa58db9209ca32c0b390cbaff43892191fb678562b51e77a76824b814a43968e14917fc2b8c92b81dfe86a8
ssdeep: 6144:4KrxiyLvmWVXGl3VDTl8WA+KzZjiQ1b3GzUz:ltLXhsB8WAjzZjDb3Go
type: PE32 executable (GUI) Intel 80386, for MS Windows

Version Info:

LegalCopyright: Power Cam
FileDescription: Power Cam Installation
CompanyName: Power Cam
Translation: 0x0409 0x04e4

SupportScam:Win32/Cusax.A also known as:

K7AntiVirusTrojan ( 004f6ab11 )
K7GWTrojan ( 004f6ab11 )
ESET-NOD32a variant of Win32/FakeSupport.AS
EmsisoftTrojan.GenericKD.37648832 (B)
MAXmalware (ai score=86)

How to remove SupportScam:Win32/Cusax.A ransomware?

Unwanted application has ofter come with other viruses and spyware. This threats can steal account credentials, or crypt your documents for ransom.
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There is no better way to recognize, remove and prevent PC threats than to use an anti-malware software from GridinSoft2.

Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

Run the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-fix.exe file to install GridinSoft Anti-Malware on your system.

Run Setup.exe

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

GridinSoft Anti-Malware Setup

Press “Install” button.

GridinSoft Anti-Malware Install

Once installed, Anti-Malware will automatically run.

GridinSoft Anti-Malware Splash-Screen

Wait for the Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your system for SupportScam:Win32/Cusax.A files and other malicious programs. This process can take a 20-30 minutes, so I suggest you periodically check on the status of the scan process.

GridinSoft Anti-Malware Scanning

Click on “Clean Now”.

When the scan has finished, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.

GridinSoft Anti-Malware Scan Result

Are Your Protected?

GridinSoft Anti-Malware will scan and clean your PC for free in the trial period. The free version offer real-time protection for first 2 days. If you want to be fully protected at all times – I can recommended you to purchase a full version:

Full version of GridinSoft

Full version of GridinSoft Anti-Malware

If the guide doesn’t help you to remove SupportScam:Win32/Cusax.A you can always ask me in the comments for getting help.

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About the author

Robert Bailey

I'm Robert Bailey, a passionate Security Engineer with a deep fascination for all things related to malware, reverse engineering, and white hat ethical hacking.

As a white hat hacker, I firmly believe in the power of ethical hacking to bolster security measures. By identifying vulnerabilities and providing solutions, I contribute to the proactive defense of digital infrastructures.

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