Suibstantial.com Review: A Fake Store You Should Avoid

Written by Daniel Zimmerman

Suibstantial.com is a fraudulent website that offers to purchase clothes at extremely low prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is in fact just a ploy to make you think this site is legitimate. Upon ordering goods from this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will show the concerning indicators regarding the Suibstantial.com store, the way this fraud operates, and explain how to detect similar scams. This will help you to avoid similar shopping scams in future.

Suibstantial.com Site – Scam Overview

As I said, Suibstantial.com may initially seem like a genuine discounter or the seller of stock liquidation items. But a short analysis shows a troubling amount of red flags that say clearly about this site’s fraudulence. Questionable advertising methods, unreasonably low prices, lack of customer support and user feedback – this site accomplishes the scam bingo right away.

WebsiteSuibstantial.com
HostingAS16509 Amazon.com, Inc.
United States, Seattle
IP Address3.33.168.224
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Suibstantial.com Scam

Suibstantial.com Scam

By shopping on sites like Suibstantial.com, it is improbable that you will get the goods you’ve ordered. More often, it results in one of 3 cases common for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the characteristic will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a specifically common case when ordering from websites that sell baubles, small electronics and stuff the like.

Wrong item. To make the trade look more legitimate, but spend even less money on the actual item, cheats may ship a random item they have instead of your order. A worn t-shirt instead of a new one, a scratched aluminum platter instead of a set of dishes – frauds may turn really inventive in that case.

Absolutely nothing. This is the most frequent situation when ordering from websites like Suibstantial.com. Fraudsters take your money, promise the delivery, and then just vanish. As scam sites are not going to exist for a long time, frauds are not wasting time creating even a faint semblance of legitimacy.

Suibstantial.com scam – How does it work?

As any fraud, Suibstantial.com follows a simple and well-proven modus operandi. It usually consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Frauds post abundant amounts of promotions on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms legitimate, they do not suspect anything at this point. Ads become particularly persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once consumers are on the website, fraudsters do their best to make the consumers buy something. Mind-boggling deals, additional discounts, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.

Payments are done in a curious manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, scammers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to tricksters, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once scoundrels get enough money, or – what is more likely – there are enough complaints and user feedback regarding the site being a scam, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people know about the fraudulent activity, the profits will dry up, leaving cheats with no motivation to move on. Reporting the scam to the domain hosting speeds up the domain takedown.

Why is Suibstantial.com a Scam?

Well, we just talked about the way the fraud site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, rascals do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud sites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any online reputation with reviews. Obviously, even benign online shopping sites will lack buyer opinions when they have just started, since there were not many customers yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face phishy-looking reviews that have nothing to do with what the site offers for sale, that’s definitely not a good sign. Any vague or gibberish reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on deceptive websites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not feasible even during sales events such as the aforementioned Thanksgiving day. In some cases, fraudulent sites have the initial price low without saying anything about discounts, but they will most likely be outrageous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every discount has its sensible limits.

3. No customer support.

This is what distinguishes dishonest websites from the benign ones, even newly established. When a site is about to scam the buyers, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the page will likely have no contact info whatsoever.

About us scam site

Typically for fraudulent sites, the “About us” column is completely empty

When they offer an email, or even a phone to reach them out, there is a huge possibility that these numbers and emails will be dead silent to your request. This, or they will answer you with generic text regardless of your inquiry.

As frauds tend to reuse numbers and emails as “support” contacts, you can search them on Google. When they are mentioned on a different website, be sure you’re facing a blatant scam.

Several scams same email

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are a whole lot of trustworthy shops and services using direct bank transfers, CashApp, Venmo or similar payment systems. All of them though have the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what attracts scammers – once you paid for the order, there’s no way to get the money back.

Some websites may also ask for payments in cryptocurrency, which is even less controllable than aforementioned payment methods. While crypto payments expand their presence slowly, they still remain a beloved bay for different rascals.

5. Items’ images are sourced from another page

As scammers are unlikely to have any items, they cannot shoot unique images. Thus their only option is to steal these images from other sites. When scams offer the same goods on different pages, you can find same images on similarly-looking fraudulent pages. By reverse image searching on Google, you can prove whether the image is unique or not.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Scammers do not steal only pics. As frauds may scam people on the same topic again and again, they put the same site design under the new web-address, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search advice I’ve mentioned above may lead you to the identical copy of the site you’ve started on. It allows you to unveil such frauds particularly easy, but scammers who create them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Suibstantial.com site, along with similar scam sites, are promoted by malware. Adware and browser hijackers are malware types known for such behavior. If you notice excessive ads appearing in your browser, have your search queries going into a different search engine and some random pages open time to time, scan your PC with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Suibstantial.com Scam

What is Suibstantial.com?

Suibstantial.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Suibstantial.com is a scam?

There are several signs that point at fraudulent nature of Suibstantial.com shop. First and foremost, Suibstantial.com shop recently established its online platform, which is a common characteristic of brief fraud online platforms that swiftly disappear. Secondly, the website lacks ways to reach out such as a telephone number, physical address, or instant messaging choice, making it challenging to tackle matters or questions. Third, it shows bogus company details, giving no genuine details about the organization behind the webpage. Additionally, this fraudulent scheme entices shoppers with impractical rebates and promotions, reducing prices by over 70% or even 90%. Additionally, Suibstantial.com copies text and item pictures from authentic online stores like Alibaba, Amazon, and Aliexpress, demonstrating a shortage of innovation and credibility. In addition, despite stating to provide trendy and stylish items, the site lacks any social media presence or links to online networking platforms. To conclude, genuine client testimonials is completely absent, with reports of delayed or absent deliveries, substandard client assistance, flawed or incorrect products, reimbursement difficulties, and unauthorized transactions on credit cards.

Is Suibstantial.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Suibstantial.com?

Take the following steps if you have made a purchase on Suibstantial.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Suibstantial.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Suibstantial.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Suibstantial.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Suibstantial.com?

No, Suibstantial.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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