Smartinm.com Scam Store: A Fake Lidl Website

Smartinm.com is a deceptive website that offers to buy items from Lidl at exceptionally cheap prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is actually just a story to make you think this site is legitimate. Upon placing an order on this site, you will likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will demonstrate the red flags regarding the Smartinm.com site, the way this scam operates, and teach how to detect similar scams. This will help you to avoid similar shopping deceptions in upcoming times.

Smartinm.com Site – Scam Overview

As I said, Smartinm.com may initially look like a genuine discounter or the seller of stock liquidation items. But a brief analysis shows a disturbing amount of red flags that indicate clearly about this site’s fraudulence. Unfair advertising methods, extremely low prices, absence of customer support and customer reviews – this site accomplishes the fraud bingo right away.

Smartinm.com Scam

By shopping on pages like Smartinm.com, it is questionable that you will obtain the goods you’ve ordered. More frequently, it results in one of 3 situations typical for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the standard will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a particularly often case when ordering from sites that sell baubles, small electronics and stuff the like.

Wrong item. To make the transaction look legit, but spend even less money on the delivered item, cheats may send a random item they have instead of what you’ve ordered. A worn t-shirt instead of a new one, a scratched aluminum plate instead of a set of dishes – scammers may turn rather inventive in that case.

Nothing at all. This is the most usual situation when ordering goods from websites like Smartinm.com. Fraudsters take your money, promise the delivery, and then simply vanish. As scams do not aim to exist for a long time, frauds do not bother themselves with creating even a remote semblance of legitimacy.

Smartinm.com scam – How does it work?

As any scam, Smartinm.com runs a simple and well-proven scheme of operations. It usually consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Frauds post huge amounts of marketing on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms genuine, they do not suspect anything at this point. Ads become especially convincing during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the site, deceivers do their best to make the individuals buy something. Mind-boggling deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed users stick to the offers and proceed to paying for the order.

Payments are done in a strange manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, fraudsters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to swindlers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once scoundrels get enough money, or – what is more likely – there are enough grievances and user reports regarding the site being fraudulent, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough customers are aware about the fraudulent activity, the profits will dry up, leaving swindlers with no reason to move on. Reporting the scam to the hosting speeds up the domain takedown.

Why is Smartinm.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is deceptive without risking your money. Fortunately, scammers do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud sites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any online reputation with user reviews. Obviously, even benign online shopping sites will lack user feedback shortly after the start, as there were not many patrons yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Definitely not generic comments generated by AI

However, once you face phishy-looking reviews that have no relation to what the site markets, that’s definitely not a good sign. Any obscure or nonsense reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on dishonest websites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not trustworthy even during sales events such as the aforementioned Black Friday. In some cases, dishonest websites have the initial price low without saying anything about discounts, but they will most likely be preposterous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every discount has its reasonable limits.

3. No customer support.

This is what distinguishes deceptive sites from the benign ones, even newly established. When a site is about to scam the buyers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will most likely have no contact info at all.

Typically for fraudulent sites, the “About us” column is completely empty

When they offer a contact email, or even a phone number to contact them, there is a great possibility that these numbers and emails will be dead silent to your request. This, or they will answer you with generic text regardless of your question.

As frauds often reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they appear on a different site, be sure that this is a blatant scam.

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are a lot of trustworthy shops and services using direct bank transfers, CashApp, Venmo or payment systems like them. Each of the latter has the same pitfall I’ve already mentioned above: these methods do not suppose any refund options. And this is what attracts scammers – once you’ve sent the money, there’s no way to get the money back.

Some websites may also ask for payments in crypto, which feature even less control. While cryptocurrency transactions expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As fraudsters most likely don’t have any items, they are not able to make unique pictures. Thus their only option is simply to steal these images elsewhere. When fraudsters sell identical goods on different websites, you can find same images on similarly-looking fraudulent sites. By reverse image searching on Google, you can prove the uniqueness of an image.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As frauds may scam people on the same topic repeatedly, they reuse the same web design under the new address, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search on Google advice I’ve mentioned above may lead you to the identical copy of the original site. It makes uncovering such scams pretty easy, but crooks who create them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are situations when Smartinm.com website, together with similar scam sites, are promoted by malware. Adware and browser hijackers are malware types known for such behavior. If you notice excessive ads in your browser, see your search queries going into an unusual search engine and some random pages open time to time, consider scanning your system with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

3.Follow the installation setup wizard's instructions diligently.

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Smartinm.com Scam