Serenofan.com is a fraudulent website that offers to purchase items at exceptionally cheap prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is actually just a story to make you think this site is legitimate. After ordering from this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.
In this article, I will demonstrate the red flags regarding the Serenofan.com shop, the way this fraud operates, and explain how to detect similar frauds. This will help you to avoid similar shopping deceptions in upcoming times.
Serenofan.com Site – Scam Overview
As I said, Serenofan.com may initially seem like a authentic discounter or the seller of stock liquidation items. But a quick analysis shows a concerning amount of red flags that say clearly about this site’s dishonesty. Questionable advertising methods, unreasonably low prices, absence of user support and user reviews – this site completes the fraud bingo right away.
| Website | Serenofan.com |
| Hosting | AS13335 Cloudflare, Inc. United States, San Francisco |
| IP Address | 104.17.232.29 |
| Threat Type | Scam/Fraud |
| Scam Type | Fraudulent/Scam online shop |
Serenofan.com Scam
By purchasing items on pages like Serenofan.com, it is improbable that you will obtain the items you’ve ordered. More frequently, it results in one of 3 scenarios characteristic for scam sites.
Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fraudulent items of popular brands, the grade will be inferior, to say the least. Eventually, the site may inform about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a notably often case when ordering from sites that offer baubles, small electronics and stuff the like.
Wrong item. To make the transaction look real, but spend even less money on the delivered item, rascals may ship a accidental item they have on hand instead of what you’ve ordered. A worn t-shirt instead of a branded one, a dirty aluminum platter instead of a set of dishes – scammers may turn quite inventive in that case.
Nothing at all. This is the most usual scenario when ordering from pages like Serenofan.com. Fraudsters take your money, promise the delivery, and then simply disappear. As scam sites do not aim to exist for a long time, rascals do not bother themselves with creating even a faint visibility of legitimacy.
Serenofan.com scam – How does it work?
As any fraud, Serenofan.com runs a simple and well-proven modus operandi. It commonly consists of 3 stages, with some slight deviations from time to time.
Step 1 – Attract the Masses. Scammers post huge amounts of advertisements on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.
Ads of fraudulent shops posted on different platforms
As users consider ads on the mentioned platforms genuine, they do not doubt anything at this point. Ads become especially convincing during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.
Step 2 – Take the Money. Once customers are on the website, tricksters do their best to make the users buy something. Impossibly good deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed individuals stick to the offers and proceed to paying for the order.
Payments are done in a peculiar manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, deceivers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to fraudsters, “no refunds” is a part of their policy which you agree on upon registration.
Step 3 – Vanish. Once tricksters get enough money, or – what is more likely – there are enough grievances and user reports about the site being fraudulent, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough customers know about the fraudulent activity, the profits will dry up, leaving scammers with no reason to move on. Reporting the scam to the hosting speeds up the domain takedown.
Why is Serenofan.com a Scam?
Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, frauds do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.
1. Fake or absent reviews
Hoax sites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any reputation with user reviews. Obviously, even legit online shopping sites will lack buyer opinions shortly after the start, as there were not many consumers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.
Definitely not generic comments generated by AI
However, once you face phishy-looking reviews that have nothing to do with what the site sells, that’s definitely not a good sign. Any unclear or balderdash reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on dishonest sites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.
2. Unbelievably high discounts/low prices
No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not viable even during sales events such as the aforementioned Christmas. In some cases, scam sites have the initial price low without saying anything about discounts, but they will most likely be absurd, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every discount has its sane limits.
3. No customer support.
That factor distinguishes deceptive sites from the legit ones, even newly established. When a site is about to scam the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page – the site will likely have no support contacts whatsoever.
Typically for fraudulent websites, the “About us” column is completely empty
When they offer a contact email, or even a phone number to contact them, there is a huge possibility that these emails and numbers will be dead silent to your request. This, or you will receive some generic text regardless of your inquiry.
As scammers tend to reuse phone numbers and email addresses for specifying them as “support”, you can search them on Google. When they appear on a totally different website, be sure that this is a blatant scam.
A chain of scam sites that use the same “support email”
4. Payments via payment systems that does not support refunds
This scam indicator is complementary, as there are a lot of legit shops and services using direct bank transfers, CashApp, Venmo or payment systems like them. Each of the latter has the same pitfall I’ve already mentioned above: these methods do not suppose any refund options. And this is what attracts scammers – once you’ve sent the money, nothing will help you to get the money back.
Some websites may also offer payments in cryptocurrency, which feature even less control. While crypto payments expand their presence slowly, they still remain a beloved bay for different rascals.
5. Items’ images are sourced from another page
As frauds most likely don’t have any real items on hand, they cannot shoot unique images. Thus their option is simply to steal these images elsewhere. When fraudsters offer identical goods on different websites, you can find such pics on similarly-looking scam sites. By reverse image searching on Google, you can prove whether the image is unique or not.
Image duplicates on another scam site, as well as on Amazon and Walmart sites
6. Design repeats the one of a different page
Frauds do not copy only pictures. As scammers may parasite on the same topic again and again, they use the same web design under the new web-address, and voila – a new scam is ready to rock-n-roll! In some cases, reverse image search advice I’ve mentioned above may lead you to the copy of the original site. It makes uncovering such frauds particularly easy, but criminals who run them never aim at cautious users.
Example of scam sites that duplicate each others’ design
Is your PC infected?
There are situations when Serenofan.com website, together with similar scam sites, are promoted by malware. Adware and browser hijackers are two particular malware types known for such behavior. If you see excessive amounts of ads appearing in your browser, see your search inquiries going in an unusual search engine and some random pages open time to time, consider scanning your device with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.
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Frequently Asked Questions about the Serenofan.com Scam
Serenofan.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.
There are several signs that point at fraudulent nature of Serenofan.com shop. First and foremost, Serenofan.com shop recently established its webpage, which is a common characteristic of brief fraud sites that quickly vanish. Secondly, the webpage lacks contact details such as a telephone number, street address, or real-time chat option, making it hard to tackle issues or inquiries. Third, it provides counterfeit business information, giving no real information about the enterprise behind the webpage. Moreover, this scam entices shoppers with exaggerated discounts and promotions, cutting prices by over 70% or even 90%. Furthermore, Serenofan.com copies content and product images from legitimate online stores like Alibaba, Amazon, and Aliexpress, showing a lack of unique ideas and credibility. In addition, despite stating to present trendy and stylish goods, the site lacks any social media presence or links to online networking platforms. To conclude, real client testimonials is completely absent, with reports of delayed or absent deliveries, inferior customer service, defective or wrong products, reimbursement difficulties, and unapproved charges on credit cards.
No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.
Take the following steps if you have made a purchase on Serenofan.com:
- Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Serenofan.com as a fraudulent site and urge them to block future charges from it.
- Promptly change your passwords if you have a Serenofan.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
- Beware of phishing emails related to your Serenofan.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
- To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
- If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.
No, Serenofan.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
