Secure-support.space Ads Removal Guide — How to Fix It?

Written by Wilbur Woodham
Secure-support.space pop-up notifications can show up unexpectedly, covering the material of the site you went to or opening your browser when you do not wish it to be opened.

Clicking on the Secure-support.space advertisement can trigger the injection of different malware or unwanted programs. In this article, you will see the manual of Secure-support.space popups clearing in several ways, and also examining your personal computer for extra malware existence.

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What are Secure-support.space pop-ups?

Secure-support.space popups are an effect of adware action. Adware is a sort of malware that shows you the pay-per-view of pay-per-click advertisements, which creates a massive amount of revenue for adware distributors. These promotions may include sometimes shocking content, or have a web link to harmful content/website, since adware maintainers have no reason to inspect the goodness of the material they are going to reveal – their solitary target is cash.

Secure-support.space push notification

Secure-support.space push notification.

Pop-up promotions itself is a very good, affordable and also extremely effective advertising tool1. It enables the vendor to link the buyers’ interest to their site, and the customers to get the dynamic updates on the goods they want to purchase. When the customer will receive a pop-up alert that the TV set he desires to purchase is offered at the online shop he/she checked out previously with a 15% price cut, one will undoubtedly use this opportunity and purchase it. Considering the very low cost for the popups and their targeting, such a marketing tool is a much-loved thing amongst the marketing departments of large online stores.

Nonetheless, such a profitable plan could not be missed by malware creators. Ability to demonstrate the popup advertisements forcibly to the targets of malware invasion is an ideal basis for evil-minded tricks with the popup promotions. And Secure-support.space promotions is among hundreds that are “employed” in this scheme.

Here is a info for the Secure-support.space site
Site Secure-support.space
Hosting AS13335 Cloudflare, Inc.
United States, San Francisco
Infection Type Adware, Push notifications, Unwanted Ads, Pop-up Ads
IP Address 172.67.136.189
Symptoms Annoying pop-up ads in the right corner.
Similar behavior Internetappwn1, Nicyaboyenan, Escribeda
Fix Tool
To remove possible virus infections, try to scan your PC

How have I got the Secure-support.space virus?

There are a number of ways of becoming contaminated by the adware that result in the Secure-support.space popups storm. A lion’s part of this virus instances is after the freeware or cracked programs, that are spread on the peering networks. Free software can likewise be downloaded from the official web page, and the adware is offered as a legitimate bundled program.

There is no need to blame yourself. A lot of users frequently make use of the unreliable programs from untrusted sources: abandonware, different tools that are free of cost, and even hacked programs. Every one of these types of applications are unsafe, since it is quite simple to build in a Secure-support.space malware under the cover of part of the license hacking script, or as a part of the self-made algoritm inside of the Windows optimization tool.

Secure-support.space popup malware can also be hidden in the advertisement somewhere on the strange web page. Such web pages are generally full of colorful and blinking ads, and their owners generally approve any promotions to be published on their page. For this reason, clicking such banners is a risky thing: only the advertisement provider realizes what will occur when you press this ad. Besides some “light” viruses, like adware or undesirable programs, you can likewise receive something far more unsafe, like ransomware or coin miner; the large share of coin miners circulation is exactly after the malicious advertisements.

People dislike popups

The statistic shows that people dislike popup advertising more than other types of promotions

Potentially undesirable applications, like Secure-support.space pop-up virus can provoke a variety of troubles on your personal computer. Distracting is not the only problem – pop-ups can show you the advertisements, where you are offered to get another dubious application, or “a perfect anti-malware tool”. Scareware is often distributed with the use of the last motto. Potentially undesirable programs, in turn, may have spyware functions. And it is quite hard to distinguish the unwanted app from a normal one, if you don’t know the exact names. Besides the PUPs and dubious antiviruses, popup-related banners are also used as a distribution method by various trojan viruses, for instance – coin miners. The consequences of activity of such malware is 100% unpleasant, and can cost you hundreds of dollars. And even if you are not clicking these promotions, they can be clicked by someone who also makes use of your personal computer – parents, children, spouse, etc. So the situation may become much more serious, and it will be much harder to solve it without information loss. It is recommended to eliminate the viruses with anti-malware applications as soon as possible.

How can I get rid of Secure-support.space pop-up advertisements?

The manual of Secure-support.space adware removal contains 2 sections. First, we need to remove the malware, and after that repair the effects of its activity. The removal procedure is very simple, since it may be performed even with the use of Microsoft Defender – anti-virus tool that is present on all computers with Windows 8/10. Nonetheless, due to its significant resources consumption, as well as some failures that can be crucial for some groups of individuals, Defender is often disabled by the users, so its use is likely impossible. Additionally, various trojan viruses are capable to shut off the embedded antivirus. It is much better to use the separated program that will not have such exposures.

I would certainly recommend you to use Gridinsoft Anti-Malware2 – a well-proven anti-malware tool that will surely remove the viruses from your PC and make an invulnerable cover with a Proactive protection feature. But let’s handle Secure-support.space adware first.

Removing Secure-support.space popup virus with GridinSoft Anti-Malware

  • Download and install GridinSoft Anti-Malware. After the installation, you will be offered to perform the Standard Scan. Approve this action.
  • Gridinsoft Anti-Malware during the scan process

  • Standard scan checks the logical disk where the system files are stored, together with the files of programs you have already installed. The scan lasts up to 6 minutes.
  • GridinSoft Anti-Malware scan results

  • When the scan is over, you may choose the action for each detected virus. For all files of Secure-support.space malware the default option is “Delete”. Press “Apply” to finish the malware removal.
  • GridinSoft Anti-Malware - After Cleaning

Now, when the computer is clean of viruses, we can proceed to the browser reset. You can do this step manually, as well as with the use of GridinSoft Anti-Malware.

Reset browser settings to default

Manual method of browser reset

To reset Edge, do the following steps :
  1. Open “Settings and more” tab in upper right corner, then find here “Settings” button. In the appeared menu, choose “Reset settings” option :
  2. Reseting the Edge browser

  3. After picking the Reset Settings option, you will see the following menu, stating about the settings which will be reverted to original :
For Mozilla Firefox, do the next actions :
  1. Open Menu tab (three strips in upper right corner) and click the “Help” button. In the appeared menu choose “troubleshooting information” :
  2. The first step to revert Mozilla Firefox

  3. In the next screen, find the “Refresh Firefox” option :
  4. The second step of Firefox restoration
    After choosing this option, you will see the next message :
    The last step for Firefox
If you use Google Chrome
  1. Open Settings tab, find the “Advanced” button. In the extended tab choose the “Reset and clean up” button :
  2. In the appeared list, click on the “Restore settings to their original defaults” :
  3. Finally, you will see the window, where you can see all the settings which will be reset to default :
Opera can be reset in the next way
  1. Open Settings menu by pressing the gear icon in the toolbar (left side of the browser window), then click “Advanced” option, and choose “Browser” button in the drop-down list. Scroll down, to the bottom of the settings menu. Find there “Restore settings to their original defaults” option :

  2. After clicking the “Restore settings…” button, you will see the window, where all settings, which will be reset, are shown :

When the browsers are reset, you need to ensure that your web browser will definitely connect the right DNS while connecting to the web page you need. Create a text file named “hosts” on your computer’s desktop, then open it and fill it with the following text3:

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a ‘#’ symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handle within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

Find the hosts.txt file in C:/Windows/System32/drivers/etc directory. Rename this file to “hosts.old.txt” (to distinguish it from the new one), and then move the file you created on the desktop to this folder. Remove the hosts.old from this folder. Now you have your hosts file as good as new.

Nonetheless, there is one problem that makes things much harder to fix, specifically without the anti-malware program. A lot of adware variants that are utilized to show you the Secure-support.space pop-up ads are adjusting the deep browser settings, disabling an access to the settings tab. So, if you try to change your browser settings after your PC was infected by pop-up-related malware, your browser will crash soon. Sometimes, you will see no crash, but significant lag spike after pushing the “settings” key. Browser will stop reacting for ~ 30 secs, and afterwards it will be back to the normal, till you attempt to open settings again.

Reset your browser settings with GridinSoft Anti-Malware

To reset your browser with GridinSoft Anti-Malware, open the Tools tab, and click the “Reset browser settings” button.

Tools tab in GridinSoft Anti-Malware

You can see the list of the options for each browser. By default, they are set up in the manner which fits the majority of users. Press the “Reset” button (lower right corner). In a minute your browser will be as good as new.

Reset Browser Settings tab in GridinSoft Anti-Malware

The browser reset is recommended to perform through the antivirus tool by GridinSoft, because last is also able to reset the HOSTS file without any additional commands.

How to Remove Secure-support.space Pop-ups?

Name: Secure-support.space

Description: Secure-support.space - a lot of users became a target for the pop-up advertisements. I have a lot of friends who literally bombed me with the questions like “how to remove Secure-support.space push notifications?” or “why do Secure-support.space pop-ups keep appearing on Chrome even after AdBlock installation?”. In this article we will show you how to deal with Secure-support.space pop-ups, which may corrupt your browser’s correct performance, and create a lot of troubles while you are working.

Operating System: Windows

Application Category: Adware

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References

  1. More about pop-up advertisements on Wikipedia.
  2. GridinSoft Anti-Malware overview and the reasons why I suggest it for malware removal.
  3. Official Microsoft guide for hosts file reset.

About the author

Wilbur Woodham

I was a technical writer from early in my career, and consider IT Security one of my foundational skills. I’m sharing my experience here, and I hope you find it useful.

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