RTG Ransomware 🔐 (.RTG File) — Removal Guide

The Rtg virus belongs to the Xorist ransomware family. Ransomware of this type encrypts all user’s data on the computer (images, text files, excel tables, music, videos, etc) and appends its extra extension to every file, creating the КАК РАСШИФРОВАТЬ ФАЙЛЫ.txt files in every directory which contains the encrypted files.

It is better to prevent, than repair and repent!

When we talk about the intrusion of unfamiliar programs into your computer’s work, the proverb “Forewarned is forearmed” describes the situation as accurately as possible. Gridinsoft Anti-Malware is exactly the tool that is always useful to have in your armory: fast, efficient, up-to-date. It is appropriate to use it as an emergency help at the slightest suspicion of infection.

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What is Rtg virus?

☝️ Rtg is a Xorist family ransomware infection.

Rtg adds its specific .rtg extension to the name of each encoded file. For instance, an image named “photo.jpg” will be changed to “photo.jpg.rtg”. Likewise, the Excel table named “table.xlsx” will be altered to “table.xlsx.rtg”, and so forth.

In each directory with the encoded files, a КАК РАСШИФРОВАТЬ ФАЙЛЫ.txt text file will be found. It is a ransom money note. It contains information on the ways of paying the ransom and some other remarks. The ransom note usually contains a description of how to purchase the decryption tool from the racketeers. You can get this tool after contacting [email protected] through email. That is how they do it.

Rtg Overview:

The КАК РАСШИФРОВАТЬ ФАЙЛЫ.txt file coming in package with the Rtg malware provides the following frustrating information:

Ваши файлы были зашифрованны. Для того что бы расшифровать свои файлы, Вам необходимо написать нам, на адрес почты, который указан ниже.


[email protected]


Ждем ответа сегодня, если не получим ответа , удаляем ключи расшифровки Ваших файлов


Мы Вам написали:
[email protected]
или
[email protected]


Если не получили письмо, Ждем ответа с другой почты.!

In the image below, you can see what a folder with files encrypted by the Rtg looks like. Each filename has the “.rtg” extension appended to it.

An example of encrypted .rtg files.

How did my machine catch Rtg ransomware?

There is a huge number of possible ways of ransomware infiltration.

There are currently three most exploited methods for malefactors to have the Rtg virus acting in your digital environment. These are email spam, Trojan infiltration and peer file transfer.

If you access your mailbox and see letters that look like familiar notifications from utility services providers, delivery agencies like FedEx, Internet providers, and whatnot, but whose “from” field is unknown to you, be wary of opening those letters. They are very likely to have a ransomware item enclosed in them. So it is even riskier to download any attachments that come with emails like these.

Another thing the hackers might try is a Trojan virus scheme. A Trojan is an object that infiltrates into your PC disguised as something else. For example, you download an installer for some program you need or an update for some service. However, what is unpacked turns out to be a harmful program that corrupts your data. As the installation wizard can have any title and any icon, you have to make sure that you can trust the resource of the things you’re downloading. The best way is to trust the software companies’ official websites.

As for the peer-to-peer networks like torrents or eMule, the threat is that they are even more trust-based than the rest of the Internet. You can never know what you download until you get it. Our suggestion is that you use trustworthy resources. Also, it is a good idea to scan the directory containing the downloaded objects with the antivirus as soon as the downloading is finished.

How do I get rid of ransomware?

It is crucial to note that besides encrypting your files, the Rtg virus will most likely deploy Vidar Stealer on your PC to seize your credentials to various accounts (including cryptocurrency wallets). That program can derive your logins and passwords from your browser’s auto-filling data.

Remove Rtg with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common Ransomware as shown from our tests with the software, and we assure you that it can remove Rtg as well as other malware hiding on your computer.

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

3.Follow the installation setup wizard's instructions diligently.

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Trojan Killer for “Rtg” removal on locked PC

In situations where it becomes impossible to download antivirus applications directly onto the infected computer due to malware blocking access to websites, an alternative solution is to utilize the Trojan Killer application.

There is a really little number of security tools that are able to be set up on the USB drives, and antiviruses that can do so in most cases require to obtain quite an expensive license. For this instance, I can recommend you to use another solution of GridinSoft - Trojan Killer Portable. It has a 14-days cost-free trial mode that offers the entire features of the paid version. This term will definitely be 100% enough to wipe malware out.

Trojan Killer is a valuable tool in your cybersecurity arsenal, helping you to effectively remove malware from infected computers. Now, we will walk you through the process of using Trojan Killer from a USB flash drive to scan and remove malware on an infected PC. Remember, always obtain permission to scan and remove malware from a computer that you do not own.

Step 1: Download & Install Trojan Killer on a Clean Computer:

1. Go to the official GridinSoft website (gridinsoft.com) and download Trojan Killer to a computer that is not infected.

2. Insert a USB flash drive into this computer.

3. Install Trojan Killer to the "removable drive" following the on-screen instructions.

4. Once the installation is complete, launch Trojan Killer.

Step 2: Update Signature Databases:

5. After launching Trojan Killer, ensure that your computer is connected to the Internet.

6. Click "Update" icon to download the latest signature databases, which will ensure the tool can detect the most recent threats.

Step 3: Scan the Infected PC:

7. Safely eject the USB flash drive from the clean computer.

8. Boot the infected computer to the Safe Mode.

9. Insert the USB flash drive.

10. Run tk.exe

11. Once the program is open, click on "Full Scan" to begin the malware scanning process.

Step 4: Remove Found Threats:

12. After the scan is complete, Trojan Killer will display a list of detected threats.

13. Click on "Cure PC!" to remove the identified malware from the infected PC.

14. Follow any additional on-screen prompts to complete the removal process.

Step 5: Restart Your Computer:

15. Once the threats are removed, click on "Restart PC" to reboot your computer.

16. Remove the USB flash drive from the infected computer.

Congratulations on effectively removing Rtg and the concealed threats from your computer! You can now have peace of mind, knowing that they won't resurface again. Thanks to Gridinsoft's capabilities and commitment to cybersecurity, your system is now protected.

Often criminals would decode few of your files to prove that they really have the decryption tool. As Rtg virus is a relatively new ransomware, safety measures designers have not yet found a method to undo its work. However, the anti-ransomware tools are constantly updated, so the solution may soon be available.

Understandably, if the hackers do the job of encoding victim’s essential data, the desperate person will most likely comply with their demands. However, paying a ransom gives no guarantee that you’re getting your files back. It is still dangerous. After getting the ransom, the racketeers may send a wrong decryption key to the injured party. There were reports about malefactors simply vanishing after getting the money without even bothering to reply.

The best solution against ransomware is to have aan OS restore point or the copies of your critical files in the cloud drive or at least on an external storage. Of course, that might be not enough. Your most important thing could be that one you were working upon when it all started. But at least it is something. It is also reasonable to scan your PC for viruses with the anti-malware utility after the system restoration.

Rtg is not the only ransomware of its kind, since there are other specimens of ransomware out there that act in the same manner. For instance, Gaqq, Wayn, Kiqu, and some others. The two basic differences between them and the Rtg are the ransom amount and the encoding method. The rest is almost identical: documents become encoded, their extensions altered, ransom notes are created in each directory containing encoded files.

Some lucky users were able to decrypt the arrested files with the aid of the free tools provided by anti-malware developers. Sometimes the racketeers mistakenly send the decryption key to the wronged in the ransom readme. Such an epic fail allows the user to restore the files. But of course, one should never rely on such a chance. Make no mistake, ransomware is a tamperers’ instrument to pull the money out of their victims.

How do I avoid ransomware infiltration?

Rtg ransomware doesn’t have a endless power, neither does any similar malware.

You can protect your computer from its infiltration in several easy steps:

• Ignore any emails from unknown senders with unknown addresses, or with content that has nothing to do with something you are waiting for (can you win in a money prize draw without even taking part in it?). If the email subject is likely something you are waiting for, scrutinize all elements of the questionable email with caution. A fake letter will always have mistakes.
• Do not use cracked or unknown programs. Trojans are often distributed as an element of cracked products, possibly as a “patch” to prevent the license check. Understandably, untrusted programs are very hard to distinguish from reliable software, as trojans may also have the functionality you seek. Try to find information on this software product on the anti-malware message boards, but the best way is not to use such programs at all.
• And finally, to be sure about the safety of the files you downloaded, check them with GridinSoft Anti-Malware. This software will be a powerful armor for your personal computer.

FAQ

🤔 How can I open “.rtg” files?Can I somehow access “.rtg” files?

Negative. That is why ransomware is so frustrating. Until you decode the “.rtg” files you will not be able to access them.

🤔 What should I do to make my files accessible as fast as possible?

It’s good if you have fаr-sightedly saved copies of these important files elsewhere. In case you haven’t, there is still a chance that you do have a Restore Point from some time ago to roll back the whole system to the moment when it had no virus yet, but already had your files. All other solutions require time.

🤔 If GridinSoft deletes the Rtg malware, will it also delete my files that were encrypted?

Of course not. Unlike the ransomware program itself, the encrypted files do not jeopardize your system.

With the help of GridinSoft Anti-Malware, you can clean your system off the actual threats. The ransomware that has infected your device is must be still functional and launching checks from time to time to encode any new files you might create on your PC after the infection. As it has been said above, the Rtg virus does not come alone. It installs backdoors and keyloggers that can take your account passwords by trespass and provide hackers with easy access to your PC in the future.

🤔 What actions should I take if the Rtg virus has blocked my PC and I can’t get the activation key.

In such an unfortunate situation, you need to have a flash memory drive with a pre-installed Trojan Killer. Use Safe Mode to execute the procedure. The point is that the ransomware starts automatically as the system boots and encrypts any new files created or brought into your system. To stop this function – use Safe Mode, which allows only the vital applications to run upon system boot. Consider reading our manual on running Windows in Safe Mode.

🤔 What could help the situation right now?

Some of the blocked files can be found elsewhere.

• If you sent or received your critical files by email, you could still download them from your online mailbox.
• You might have shared images or videos with your friends or relatives. Simply ask them to post those pictures back to you.
• If you have initially downloaded any of your files from the Internet, you can try downloading them again.
• Your messengers, social networks pages, and cloud storage might have all those files too.
• It might be that you still have the needed files on your old computer, a laptop, cellphone, external storage, etc.

USEFUL TIP: You can use file recovery utilities² to retrieve your lost information since ransomware encrypts the copies of your files, removing the original ones. In the video below, you can see how to recover your files with PhotoRec, but remember: you can do it only after you remove the ransomware itself with an anti-malware program.

1. My files are encrypted by ransomware, what should I do now?
2. Here’s the list of Top 10 Data Recovery Software Of 2023.