Retailsplaza.com Scam Alert: Beware of Counterfeit Products and More

Written by Daniel Zimmerman

Retailsplaza.com is a fraudulent website that offers to buy items at extremely low prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is in fact just a ploy to make you think about this site as a legitimate one. Upon ordering goods from this site, you will most likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will demonstrate the concerning indicators regarding the Retailsplaza.com site, the way this deception operates, and teach how to detect similar scams. This will help you to avoid similar shopping frauds in upcoming times.

Retailsplaza.com Site – Scam Overview

As I said, Retailsplaza.com may initially look like a genuine discounter or the merchant of stock liquidation items. But a brief analysis shows a troubling amount of red flags that indicate clearly about this site’s deception. Questionable advertising methods, unreasonably low prices, absence of customer support and user reviews – this site accomplishes the scam bingo right away.

WebsiteRetailsplaza.com
HostingAS13335 Cloudflare, Inc.
United States, San Francisco
IP Address172.67.153.57
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Retailsplaza.com Scam

Retailsplaza.com Scam

By purchasing items on sites like Retailsplaza.com, it is improbable that you will receive the items you’ve ordered. More commonly, it results in one of 3 instances standard for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the attribute will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a especially frequent case when ordering from sites that sell baubles, small electronics and stuff the like.

Wrong item. To make the purchase look more legitimate, but spend even less money on the actual item, rascals may ship a random item they have on hand instead of what you’ve ordered. A worn t-shirt instead of a branded one, a scratched aluminum platter instead of a set of dishes – scammers may turn rather inventive in that case.

Nothing at all. This is the most typical scenario when ordering from sites like Retailsplaza.com. Scams take your money, promise the delivery, and then simply disappear. As scams do not aim to exist for a long time, scammers are not wasting effort creating even a slight sight of legitimacy.

Retailsplaza.com scam – How does it work?

As any scam, Retailsplaza.com runs a simple and well-proven scheme of operations. It usually consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Scammers post huge amounts of promotions on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms benevolent, they do not doubt anything at this point. Ads become especially convincing during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once consumers are on the website, deceivers do their best to make the customers buy something. Impossibly good deals, additional discount promo codes, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.

Payments are done in a curious manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, fraudsters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once crooks get enough money, or – what is more likely – there are enough complaints and user reports about the site being a scam, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough customers are aware about the dishonest activity, the money flow will dry up, leaving scammers with no reason to move on. Reporting the scam to the domain hosting speeds up the domain takedown.

Why is Retailsplaza.com a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is fraudulent without risking your money. Fortunately, scams do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud websites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any reputation with feedback. Obviously, even benign online shopping sites will lack customer reviews shortly after the start, since there were not many buyers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face unrealistic reviews that have no relation to what the site sells, that’s definitely not a good sign. Any obscure or absurdity reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on dishonest sites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not trustworthy even during sales events such as the aforementioned Christmas. In some cases, scam sites set the prices low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its logical limits.

3. No customer support.

This is what distinguishes fraudulent websites from the benign ones, even newly established. When a site is about to rip off the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will likely have no support contacts whatsoever.

About us scam site

Typically for fraudulent websites, the “About us” column is completely empty

When they offer a contact email, or even a phone number to contact them, there is a huge chance that these emails and numbers will be dead silent to your request. This, or they will answer you with generic text regardless of your inquiry.

As frauds often reuse numbers and emails for specifying them as “support”, you can search them on Google. When they appear on a different website, be sure you are facing a blatant scam.

Several scams same email

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are a whole lot of trustworthy shops using direct bank transfers, CashApp, Venmo or similar payment systems. Each of the latter has the same pitfall I’ve already mentioned above: they do not suppose any refunds. And this is what attracts scammers – once you paid for the order, nothing will help you to get the money back.

Some sites may also ask for payments in cryptocurrency, which feature even less control. While crypto transactions expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As rascals are unlikely to have any goods on hand, they are not able to shoot unique images. Thus their option is simply to steal these images elsewhere. When fraudsters market the same goods on different websites, you can find same images on similarly-looking fraudulent pages. By searching for the image on Google, you can prove whether the image is unique or not.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As frauds may parasite on the same topic again and again, they put the same web design under the new address, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search advice from the previous paragraph may lead you to the identical copy of the page you’ve started on. It makes uncovering such frauds pretty easy, but criminals who create them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Retailsplaza.com website, along with similar scam pages, are promoted by malware. Adware and browser hijackers are two particular malware types that aim specifically at such purposes. If you notice excessive ads in your web browser, see your search inquiries redirected into a different search engine and some random pages open time to time, consider scanning your device with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Retailsplaza.com Scam

What is Retailsplaza.com?

Retailsplaza.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Retailsplaza.com is a scam?

There are multiple signs that point at fraudulent nature of Retailsplaza.com shop. Firstly, Retailsplaza.com shop recently established its webpage, which is a common trait of ephemeral scam sites that rapidly evaporate. Secondly, the site lacks ways to reach out such as a phone number, physical address, or real-time chat choice, making it difficult to address matters or inquiries. Thirdly, it shows bogus company details, offering no real data about the organization behind the webpage. Moreover, this fraudulent scheme entices shoppers with exaggerated discounts and promotions, slashing prices by over 70% or even 90%. Additionally, Retailsplaza.com reproduces text and item pictures from authentic e-commerce platforms like Alibaba, Amazon, and Aliexpress, demonstrating a shortage of innovation and credibility. Furthermore, despite stating to provide trendy and chic products, the webpage lacks any online networking presence or links to online networking platforms. To conclude, authentic client testimonials is completely absent, with reports of delayed or missing deliveries, poor client assistance, defective or wrong products, refund difficulties, and illegitimate billing on credit cards.

Is Retailsplaza.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Retailsplaza.com?

Take the following steps if you have made a purchase on Retailsplaza.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Retailsplaza.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Retailsplaza.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Retailsplaza.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Retailsplaza.com?

No, Retailsplaza.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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