Investigating Proftopstore.com: Legit Store or Shady Scam?

Written by Daniel Zimmerman

Proftopstore.com is a fraudulent website that offers to buy items at extremely low prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is actually just a ploy to make you think about this site as a legitimate one. Upon ordering from this site, you will likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will show the concerning indicators regarding the Proftopstore.com store, the way this scam operates, and show how to detect similar frauds. This will help you to avoid similar shopping frauds in upcoming times.

Proftopstore.com Site – Scam Overview

As I said, Proftopstore.com may initially seem like a legit discounter or the merchant of stock liquidation items. But a short analysis shows a concerning amount of red flags that indicate clearly about this site’s dishonesty. Unfair advertising methods, extremely low prices, lack of customer support and customer reviews – this site fulfills the fraud bingo right away.

WebsiteProftopstore.com
HostingAS16509 Amazon.com, Inc.
United States, Columbus
IP Address18.119.92.49
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Proftopstore.com Scam

Proftopstore.com Scam

By shopping on websites like Proftopstore.com, it is doubtful that you will acquire the items you’ve ordered. More often, it results in one of 3 scenarios characteristic for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the attribute will be inferior, to say the least. Eventually, the site may notify about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a particularly often case when ordering from sites that market baubles, small electronics and stuff the like.

Wrong item. To make the deal look legit, but spend even less money on the delivered item, cheats may ship a incidental item they have on hand instead of what you’ve ordered. A worn t-shirt instead of a new one, a dented aluminum platter instead of a set of dishes – scammers may turn quite inventive in that case.

Absolutely nothing. This is the most frequent situation when ordering goods from websites like Proftopstore.com. Scams take your money, promise the delivery, and then just vanish. As scam sites do not aim to exist for a long time, fraudsters are not wasting effort creating even a faint sight of legitimacy.

Proftopstore.com scam – How does it work?

As any scam, Proftopstore.com runs a simple and well-proven scheme of operations. It commonly consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Frauds post massive amounts of advertisements on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms benevolent, they do not suspect anything at this point. Ads become especially persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once individuals are on the site, fraudsters do their best to make the consumers buy something. Mind-boggling deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed individuals stick to the offers and proceed to paying for the order.

Payments are done in a quirky manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, scammers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once crooks get enough money, or – what is more likely – there are enough complaints and user reports regarding the site being a scam, they just vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough individuals know about the deceptive activity, the profits will dry up, leaving swindlers with no reason to move on. Reporting the scam to the hosting helps take the domain down pretty quickly.

Why is Proftopstore.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, scams do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Hoax websites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any reputation with reviews. Obviously, even legit shopping sites will lack user feedback shortly after the start, as there were not many clients yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face unrealistic reviews that have no relation to what the site markets, that’s definitely not a good sign. Any blurred or drivel reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on dishonest sites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not trustworthy even during sales events such as the aforementioned Christmas. In some cases, dishonest websites have the initial price low without saying anything about discounts, but they will most likely be ludicrous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every sell-off has its rational limits.

3. No customer support.

That factor distinguishes dishonest websites from the legit ones, even newly established. When a site is about to defraud the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page – the page will likely have no contact info at all.

About us scam site

Typically for fraudulent sites, the “About us” column is completely empty

When they offer an email, or even a phone to contact them, there is a great possibility that these contacts will be unresponsive to your request. This, or they will answer you with generic text regardless of your inquiry.

As scammers often reuse phone numbers and email addresses for specifying them as “support”, you can search them on Google. When they are used on a completely different website, be sure you’re facing a blatant scam.

Several scams same email

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are plenty of genuine services and shops using direct bank transfers, CashApp, Venmo or similar payment systems. All of them though have the same pitfall I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you’ve sent the money, nothing will help you to get the money back.

Some websites may also offer payments in cryptocurrency, which is even less controllable than aforementioned payment methods. While crypto transactions expand their presence slowly, they still remain a beloved bay for different scams.

5. Items’ images are sourced from another page

As rascals most likely don’t have any real items on hand, they are not able to make unique images. Thus their option is simply to hijack these images from other sites. When scammers offer identical items on different sites, you can find same pics on similarly-designed scam sites. By searching for the image on Google, you can prove the uniqueness of an image.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As scammers may use the same topic repeatedly, they use the same web design under the new web-address, and voila – a new scam is ready to rock-n-roll! In some cases, reverse image search advice I’ve mentioned above may lead you to the copy of the original site. It allows you to unveil such scams particularly easy, but criminals who stand behind them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are situations when Proftopstore.com website, together with similar scam sites, are promoted by malware. Adware and browser hijackers are malware types that aim specifically at such purposes. If you see excessive amounts of ads appearing in your browser, see your search queries redirected into a different search engine and some random pages open time to time, scan your PC with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Proftopstore.com Scam

What is Proftopstore.com?

Proftopstore.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Proftopstore.com is a scam?

There are a couple of signs that point at fraudulent nature of Proftopstore.com shop. To begin with, Proftopstore.com shop recently set up its webpage, which is a frequent trait of short-lived scam online platforms that swiftly disappear. Second, the website lacks contact information such as a phone number, street address, or live chat option, making it difficult to address issues or inquiries. Thirdly, it provides counterfeit company details, offering no authentic data about the company behind the website. Additionally, this scam entices buyers with unrealistic discounts and promotions, reducing prices by over 70% or even 90%. Furthermore, Proftopstore.com reproduces text and product images from legitimate web shops like Alibaba, Amazon, and Aliexpress, demonstrating a absence of unique ideas and reliability. In addition, despite stating to provide trendy and chic goods, the site lacks any social media presence or links to social media platforms. Lastly, real customer feedback is completely absent, with reports of delayed or missing deliveries, inferior customer support, defective or inaccurate products, refund difficulties, and illegitimate charges on credit cards.

Is Proftopstore.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Proftopstore.com?

Take the following steps if you have made a purchase on Proftopstore.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Proftopstore.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Proftopstore.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Proftopstore.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Proftopstore.com?

No, Proftopstore.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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