Is Pintpen.com A Scam? The Hard Facts You Need To Know

Written by Daniel Zimmerman

Pintpen.com is a deceptive website that offers to purchase items at exceptionally cheap prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is actually just a narrative to make you think this site is legitimate. After placing an order on this site, you will most likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will show the red flags regarding the Pintpen.com site, the way this scam operates, and teach how to detect similar frauds. This will help you to avoid similar shopping deceptions in upcoming times.

Pintpen.com Site – Scam Overview

As I said, Pintpen.com may initially appear like a legit discounter or the seller of stock liquidation items. But a quick analysis shows a concerning amount of red flags that indicate clearly about this site’s dishonesty. Questionable advertising methods, unreasonably low prices, absence of customer support and user feedback – this site fulfills the scam bingo right away.

WebsitePintpen.com
HostingAS45102 Alibaba (US) Technology Co., Ltd.
United States, San Jose
IP Address47.251.17.180
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Pintpen.com Scam

Pintpen.com Scam

By purchasing on pages like Pintpen.com, it is questionable that you will obtain the goods you’ve ordered. More often, it results in one of 3 cases standard for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to imitation items of popular brands, the attribute will be inferior, to say the least. Eventually, the site may notify about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a notably frequent case when ordering from sites that sell baubles, small electronics and stuff the like.

Wrong item. To make the trade look real, but spend even less money on the actual item, frauds may send a accidental item they have instead of what you’ve ordered. An old t-shirt instead of a new one, a dirty aluminum plate instead of a set of dishes – frauds may turn really inventive in that case.

Nothing at all. This is the most common scenario when ordering items from sites like Pintpen.com. Fraudsters take your money, promise the delivery, and then simply disappear. As scams are not going to exist for a long time, scammers are not wasting effort creating even a vague semblance of legitimacy.

Pintpen.com scam – How does it work?

As any scam, Pintpen.com follows a simple and well-proven scheme of operations. It commonly consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Scammers post abundant amounts of marketing on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms benevolent, they do not doubt anything at this point. Ads become particularly persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the site, scammers do their best to make the consumers buy something. Impossibly good deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed users stick to the offers and proceed to paying for the order.

Payments are done in a strange manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, swindlers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once tricksters get enough money, or – what is more likely – there are enough grievances and user reports about the site being a scam, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough customers are aware about the dishonest activity, the profits will dry up, leaving fraudsters with no motivation to move on. Reporting the scam to the hosting helps take the domain down pretty quickly.

Why is Pintpen.com a Scam?

Well, we just talked about the way the fraud site operates. Now, let’s see how to understand whether the site is fraudulent without risking your money. Fortunately, rascals do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Hoax sites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any reputation with reviews. Obviously, even legit shopping sites will lack buyer opinions shortly after the start, since there were not many clients yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face phishy-looking reviews that have no relation to what the site sells, that’s definitely not a good sign. Any indistinct or absurdity reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on dishonest sites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not feasible even during sales events such as the aforementioned Black Friday. In some cases, deceptive websites have the initial price low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every sell-off has its rational limits.

3. No customer support.

This is what distinguishes fraudulent websites from the benign ones, even newly established. When a site is about to scam the customers, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the page will likely have no support contacts whatsoever.

About us scam site

Typically for fraudulent websites, the “About us” column is completely empty

When they offer an email, or even a phone number to reach them out, there is a great chance that these contacts will be dead silent to your request. This, or they will answer you with generic text regardless of your question.

As scammers often reuse phone numbers and email addresses for specifying them as “support”, you can search them on Google. When they appear on a different website, be sure you’re facing a blatant scam.

Several scams same email

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are plenty of trustworthy services using direct bank transfers, CashApp, Venmo or payment systems like them. All of them though have the same pitfall I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you’ve sent the money, there’s no way to get the money back.

Some websites may also ask for payments in crypto, which is even less controllable than aforementioned payment methods. While cryptocurrency transactions expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As rascals are unlikely to have any goods on hand, they cannot create unique pictures. Thus their only option is to steal these images from other websites. When fraudsters market the same goods on different websites, you can find same images on similarly-looking fraudulent pages. By searching for the image on Google, you can prove the uniqueness of an image.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As frauds may scam people on the same topic again and again, they reuse the same web design under the new web-address, and voila – a new scam site is ready to rock-n-roll! In some cases, image search advice from the previous paragraph may lead you to the identical copy of the site you’ve started on. It allows you to uncover such scams particularly easy, but crooks who run them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Pintpen.com site, together with similar scam pages, are promoted by malware. Adware and browser hijackers are two particular malware types that aim specifically at such purposes. If you see excessive ads in your web browser, see your search inquiries going into an unusual search engine and some random pages open time to time, scan your PC with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Pintpen.com Scam

What is Pintpen.com?

Pintpen.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Pintpen.com is a scam?

There are a couple of signs that point at fraudulent nature of Pintpen.com shop. Firstly, Pintpen.com shop recently established its webpage, which is a common feature of short-lived scam websites that rapidly evaporate. Second, the site lacks contact details such as a phone number, street address, or instant messaging alternative, making it difficult to tackle problems or queries. Thirdly, it shows fake company details, presenting no real information about the company behind the website. Additionally, this fraudulent scheme entices customers with unrealistic rebates and promotions, slashing prices by over 70% or even 90%. Furthermore, Pintpen.com plagiarizes content and item pictures from authentic e-commerce platforms like Alibaba, Amazon, and Aliexpress, showing a absence of originality and trustworthiness. In addition, despite claiming to present trendy and chic products, the webpage lacks any social media presence or links to online networking platforms. Finally, real customer feedback is completely absent, with reports of delayed or missing deliveries, poor client assistance, faulty or wrong products, refund difficulties, and illegitimate charges on credit cards.

Is Pintpen.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Pintpen.com?

Take the following steps if you have made a purchase on Pintpen.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Pintpen.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Pintpen.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Pintpen.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Pintpen.com?

No, Pintpen.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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