Is Onestepstart.com Legit or a Ripoff? Our In-Depth Investigation

Onestepstart.com is a scam website that offers to buy items at unusually discounted prices. This site may look like a discounter or a reseller of goods from stock liquidation, but it is actually just a ploy to make you think this site is legitimate. Upon ordering from this site, you will most likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will highlight the red flags regarding the Onestepstart.com shop, the way this scam operates, and teach how to detect similar frauds. This will help you to avoid similar shopping deceptions in upcoming times.

Onestepstart.com Site – Scam Overview

As I said, Onestepstart.com may initially appear like a genuine discounter or the seller of stock liquidation items. But a brief analysis shows a concerning amount of red flags that say clearly about this site’s dishonesty. Unfair advertising methods, excessively low prices, lack of user support and customer feedback – this site completes the scam bingo right away.

Onestepstart.com Scam

By purchasing on sites like Onestepstart.com, it is uncertain that you will receive the items you’ve ordered. More often, it results in one of 3 cases typical for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the quality will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a especially often case when ordering from pages that offer baubles, small electronics and stuff the like.

Wrong item. To make the purchase look real, but spend even less money on the delivered item, frauds may ship a random item they have instead of your order. A worn t-shirt instead of a brand new one, a scratched aluminum dish instead of a set of dishes – scammers may turn really inventive in that case.

Nothing at all. This is the most common case when ordering from websites like Onestepstart.com. Fraudsters take your money, promise the delivery, and then merely disappear. As scam websites do not aim to exist for a long time, scams do not bother themselves with creating even a faint semblance of legitimacy.

Onestepstart.com scam – How does it work?

As any scam, Onestepstart.com runs a simple and well-proven scheme of operations. It usually consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Scammers post massive amounts of promotions on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms benign, they do not doubt anything at this point. Ads become especially compelling during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once consumers are on the site, scammers do their best to make the customers buy something. Mind-boggling deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.

Payments are done in a quirky manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, deceivers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to swindlers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once tricksters get enough money, or – what is more likely – there are enough grievances and user reports about the site being a scam, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people know about the fraudulent activity, the profits will dry up, leaving fraudsters with no motivation to move on. Reporting the scam to the hosting speeds up the domain takedown.

Why is Onestepstart.com a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, fraudsters do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Scam websites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any online reputation with reviews. Obviously, even legit online shopping sites will lack customer reviews shortly after the start, as there were just a few patrons yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Definitely not generic comments generated by AI

However, once you face phishy-looking reviews that have no relation to what the site markets, that’s definitely not a good sign. Any indistinct or balderdash reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on scam websites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% markdowns are not feasible even during sales events such as the aforementioned Black Friday. In some cases, fraudulent sites set the prices low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every discount has its reasonable limits.

3. No customer support.

This is what distinguishes fraudulent sites from the benign ones, even newly established. When a site is about to defraud the clients, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will have no contact info whatsoever.

Typically for fraudulent sites, the “About us” column is completely empty

When they offer an email, or even a phone to reach them out, there is a great chance that these numbers and emails will be dead silent to your request. This, or they will answer you with generic text regardless of your question.

As scoundrels often reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they are used on a totally different site, be sure you’re facing a blatant scam.

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are a whole lot of genuine shops using direct bank transfers, CashApp, Venmo or similar payment systems. All of them though have the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you paid for the order, there’s no way to get the money back.

Some websites may also ask for payments in crypto, which is even less controllable than aforementioned payment methods. While crypto payments expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As frauds are unlikely to have any items on hand, they are not able to shoot unique pictures. Thus their option is simply to steal these images elsewhere. When rascals offer identical items on different websites, you can find same images on similarly-designed fraudulent sites. By searching for the image on Google, you can prove whether the image is unique or not.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Frauds do not steal only pictures. As scammers may scam people on the same topic repeatedly, they use the same web design under the new address, and voila – a new scam is ready to rock-n-roll! In some cases, image search on Google advice I’ve mentioned above may lead you to the identical copy of the page you’ve started on. It allows you to uncover such frauds pretty easy, but crooks who run them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Onestepstart.com website, together with similar scam sites, are promoted by malware. Adware and browser hijackers are two particular malware types known for such behavior. If you notice excessive ads in your web browser, see your search queries going into a different search engine and some random pages open time to time, consider scanning your PC with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

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Frequently Asked Questions about the Onestepstart.com Scam