Is Officesupply.com Legit or a Ripoff? Our In-Depth Investigation

Written by Daniel Zimmerman

Officesupply.com is a scam website that offers to buy items at extremely low prices. It may look like a discounter or a reseller of goods from stock liquidation, but it is in fact just a ploy to make you think this site is legitimate. Upon ordering goods from this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will show the red flags regarding the Officesupply.com site, the way this fraud operates, and show how to detect similar frauds. This will help you to avoid similar shopping scams in future.

Officesupply.com Site – Scam Overview

As I said, Officesupply.com may initially seem like a legit discounter or the seller of stock liquidation items. But a quick analysis shows a concerning amount of red flags that say clearly about this site’s deception. Questionable advertising methods, extremely low prices, lack of customer support and customer testimonials – this site completes the fraud bingo right away.

WebsiteOfficesupply.com
HostingAS14618 Amazon.com, Inc.
United States, Ashburn
IP Address54.84.168.232
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Officesupply.com Scam

Officesupply.com Scam

By purchasing on websites like Officesupply.com, it is questionable that you will get the goods you’ve ordered. More often, it results in one of 3 instances characteristic for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fake items of popular brands, the characteristic will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a particularly often case when ordering from pages that offer baubles, small electronics and stuff the like.

Wrong item. To make the purchase look legit, but spend even less money on the delivered item, scammers may ship a accidental item they have instead of your order. A worn t-shirt instead of a brand new one, a scratched aluminum plate instead of a set of dishes – frauds may turn rather inventive in that case.

Absolutely nothing. This is the most common situation when ordering from websites like Officesupply.com. Fraudsters take your money, promise the delivery, and then merely vanish. As scam sites do not aim to exist for a long time, frauds are not wasting time creating even a vague semblance of legitimacy.

Officesupply.com scam – How does it work?

As any scam, Officesupply.com runs a simple and well-proven scheme of operations. It usually consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Frauds post massive amounts of advertisements on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms benign, they do not suspect anything at this point. Ads become especially compelling during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once individuals are on the website, tricksters do their best to make the customers buy something. Mind-boggling deals, additional discount promo codes, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed individuals stick to the offers and proceed to paying for the order.

Payments are done in a peculiar manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, tricksters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to scammers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once swindlers get enough money, or – what is more likely – there are enough complaints and user feedback regarding the site being fraudulent, they simply vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough customers are aware about the fraudulent activity, the money flow will dry up, leaving swindlers with no motivation to move on. Reporting the scam to the hosting helps take the domain down pretty quickly.

Why is Officesupply.com a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, fraudsters do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Hoax sites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any online reputation with user reviews. Obviously, even legit online shopping sites will lack user feedback when they have just started, as there were just a few customers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, when you face unrealistic reviews that have no relation to what the site offers for sale, that’s definitely not a good sign. Any obscure or absurdity reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on scam websites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not viable even during sales events such as the aforementioned Black Friday. In some cases, dishonest websites set the prices low without saying anything about discounts, but they will most likely be preposterous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its sane limits.

3. No customer support.

This is what distinguishes scam websites from the benign ones, even newly established. When a site is about to scam the buyers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page – the site will have no support contacts at all.

About us scam site

Typically for fraudulent sites, the “About us” column is completely empty

When they offer an email, or even a phone to contact them, there is a huge chance that these contacts will be unresponsive to your request. This, or they will answer you with generic text regardless of your question.

As frauds often reuse phone numbers and email addresses for specifying them as “support”, you can search them on Google. When they appear on a different website, be sure that this is a blatant scam.

Several scams same email

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are a lot of legit services using direct bank transfers, CashApp, Venmo or similar payment systems. All of them though have the same pitfall I’ve already mentioned above: they do not suppose any refunds. And this is what attracts scammers – once you’ve sent the money, nothing will help you to get the money back.

Some sites may also offer payments in cryptocurrency, which feature even less control. While cryptocurrency transactions expand their presence slowly, they still remain a beloved bay for different scammers.

5. Items’ images are sourced from another page

As scammers most likely don’t have any real items on hand, they are not able to shoot unique pics. Thus their option is simply to hijack these images elsewhere. When fraudsters sell the same items on different pages, you can find same pics on similarly-looking fraudulent sites. By reverse image searching on Google, you can prove the uniqueness of an image.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Frauds do not stop on stealing pics. As frauds may scam people on the same topic again and again, they put the same web design under the new address, and voila – a new scam is ready to rock-n-roll! In some cases, reverse image search on Google advice I’ve mentioned above may lead you to the copy of the original site. It allows you to unveil such scams particularly easy, but scoundrels who run them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Officesupply.com website, along with similar scam sites, are promoted by malware. Adware and browser hijackers are malware types that aim specifically at such purposes. If you notice excessive amounts of ads in your browser, have your search inquiries redirected in a different search engine and some random pages open time to time, scan your computer with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Officesupply.com Scam

What is Officesupply.com?

Officesupply.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Officesupply.com is a scam?

There are a couple of red flags to watch out for. First and foremost, Officesupply.com shop recently set up its webpage, which is a typical trait of short-lived scam sites that swiftly evaporate. Secondly, the website lacks ways to reach out such as a telephone number, street address, or live chat alternative, making it difficult to address problems or questions. Third, it provides bogus business information, presenting no real information about the company behind the website. Additionally, this fraudulent scheme entices buyers with unrealistic discounts and sales offers, cutting prices by over 70% or even 90%. Moreover, Officesupply.com plagiarizes text and merchandise visuals from authentic online stores like Alibaba, Amazon, and Aliexpress, indicating a absence of originality and reliability. In addition, despite claiming to present trendy and fashionable products, the webpage lacks any social media presence or links to social media platforms. Finally, real customer feedback is completely absent, with reports of delayed or absent deliveries, substandard customer support, defective or wrong products, repayment difficulties, and illegitimate billing on credit cards.

Is Officesupply.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Officesupply.com?

Take the following steps if you have made a purchase on Officesupply.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Officesupply.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Officesupply.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Officesupply.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Officesupply.com?

No, Officesupply.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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