We Investigated Natelax: Legit or Scam? The Facts

Recently, Natelax.com service appeared, promoting itself as a place to keep cryptocurrency and other assets securely. I managed to gather reliable proof that clearly confirms it is, in fact, a fraudulent service.

Despite the promises of the most user-friendly, reliable, and customer-centric service, Natelax.com does not offer any of them. All this is just a golden wrap around a dirty scam, which steals your money and data and never gives them back. Any stories about gifts, backing from celebrities etc are absent as well.

Natelax Scam Overview

Originally, Natelax poses as a crypto trading & cryptowallet platform with exceptionally low commission fees. Another bright selling point for this platform is partnerships with celebrities that have relation to the crypto world. Warren Buffet, Elon Musk, Vitalii Buterin, Jeff Bezos – the site claims having significant support from them. To make these claims look more realistic, con actors employ AI-generated videos where those celebrities promote the scam as if it was the best thing in the world. Obviously, Elon Musk is the most common among them. But, as I said in the introduction, all this is just a glaring wrap around an obvious scam.

Natelax.com Scam

Natelax Scam

To begin with, Natelax copies the appearance of many equivalent online platforms. There are quite a few examples, like Plasunex, Zaispace or Xelontrade. They are entirely identical in terms of visual elements, with small discrepancies in the website header. Other particulars, and sometimes even crypto wallet addresses, are identical. Presumably, all these deceptive websites are led by a single group of scoundrels.

Cryptocurrency Scam Summary

Website Natelax.com
Hosting AS13335 Cloudflare, Inc.
United States, San Francisco
IP Address 104.21.34.142
Threat Type Scam/Fraud
Scam Type Fraudulent offers of cryptocurrency services

How the Natelax Scam Works?

Natelax is a part of a significant cryptocurrency scam scheme that started circulating actively in 2023. Rascals who stand behind it use numerous website designs, which still share the identical overall layout. Another common element are the ways the scams like NAME are promoted, and the manner all this ends up to the victim of the scam. To reach peak efficiency, frauds apply sophisticated psychological tricks that make the user believe in the legitimacy of the website. But let’s review them one by one.

Step 1: Promotion

To start the scam, criminals set up and fill accounts on well-liked social media platforms. They primarily focus on Facebook, Instagram, Twitter, and TikTok. Subsequently, the promotional campaign begins. Utilizing bots and paid advertisements (when possible), fraud actors intensify the presence of their scam activities to possible victims. And as I said, fraudsters do not disdain using deepfake for creating videos with the aforementioned celebs that advertise their scam to the public. To boost the folks even more, frauds claim the bonus for every user who enrolls the service immediately.

Cryptoscam ads TIkTok

Promotions of cryptoscams like Natelax in TikTok. Most of these videos are AI-generated deepfakes

Step 2: Gaining Traffic

After following the promotions, victims end up on a page filled with appealing offers. “Crypto starts with Natelax”, “Your crypto savings are secured with Natelax, “Start earning with Natelax – they look rather credible. To heat up the interest and make the users proceed to step 3, scammers say that obtaining the pledged bonus requires registration. And since nothing suspicious happens at this point, unaware users happily move on – especially since the bonus appears to be right behind the corner.

At this point, it is possible to get away from the scam without any losses. Before you register using your personal information, crooks will not be able to earn even a penny from your presence on the website.

Step 3: Data Gathering

This is where the main fraud action begins. As I just said, deceivers bait folks for registration with bonuses. And all the personal information needed for it – username, email, cryptocurrency wallet address – is valuable for user identification. Exclusively by gathering this data and selling it further into the Darknet, fraudsters can earn quite a penny. Still, their plans go much further.

As it turns out, you cannot use the claimed bonus right away. To make at least crypto purchases on the platform with it, you need to top up the account with the sum of a bonus. At this point, the final stage of the scam begins.

Step 4: Requesting funds

Obviously, any crypto purchases require you to have funds on your account. In the case of Natelax, users are also compelled to top up to use the bonuses. And these top ups is what creates most of the cash flow to this scam website. By topping up the account, users hope to get the committed gift (usually $500-1000 in USDT), and may start engaging on this website hoping to use all the deposited capital and withdraw them.

This is where the victim notices the issues. When comparing the real cryptocurrency wallet vs what the website says, you can observe that no transactions are done whatsoever. And then, when you’d try to pull out the capital from your account, the scam is finally uncovered to the user.

Step 5: Escaping from Funds Withdrawal

Needless to say that fraudsters are naught on intentions to give your money back. Though to make the fraud look more legitimate, they’ve crafted a whole bunch of reasons to decline the withdrawal request. Most of them repeat what KYC guidelines say, but for the Natelax.com they are here exclusively to make the withdrawal impossible.

By asking for your personal information, frauds just stall hoping for you to accept the loss and stop contacting them. If you don’t – well, there are multiple other checks you would desperately need to undergo before getting your grand back. And every check will reveal more and more information, which – you guessed it right – will be then traded on the Darknet. Never reveal your real info to strangers!

Signs of Scam

I gathered several facts that point at the scammy nature of the Natelax.com. Actually, there are a lot of scams that fall under the same points, so they are pretty much universal.

  • Cryptocurrency-Only Transactions. Natelax.com insists on cryptocurrency payments exclusively, excluding conventional methods like bank transfers. This strategy ensures anonymity for the scam and eliminates any possibility of seeking refunds.
  • Dubious Company Credentials. Natelax arouses suspicion by failing to provide critical information about ownership, location, and legal registration. The lack of valid contact details and the recent creation of domain and social media profiles cast doubt on its legitimacy.
  • Baseless Hype Generation. Natelax resorts to fabricating non-existent achievements, such as contracts with Coinbase or endorsements from Elon Musk, to manipulate emotions and enhance the perception of potential returns, enticing victims to invest more.
  • Fictitious Celebrity Association. Natelax employs a deceptive tactic by falsely associating itself with well-known figures like Elon Musk, Jeff Bezos, Mr. Beast, and Mark Zuckerberg. Additionally, the scam falsely claims partnerships with established entities like Coinbase, Binance, or MetaMask to bolster its false credibility.
  • Potential Ponzi-Like Model. The scam operates on a pyramid-style referral system disseminated through social media, benefiting only initial participants and relying on later investments to sustain the illusion.
  • Unrealistic Profit Promises. Promising improbable returns of 50-100-200%, Natelax capitalizes on the desire for high profits. However, the tumultuous nature of the cryptocurrency market renders such gains implausible, solidifying Natelax.com as a definite scam.

What Should I do as a Victim?

If you had to deal with Natelax site and fell victim to that scam, there are still some steps to take. They will make further scam attempts harder, and also boost the knowledge about that scam among folks.

  • Immediate Reporting. Your initial step should involve promptly notifying local authorities specializing in financial fraud. Extend your reach by reaching out to wallet providers and engaging with social networks’ technical support teams. These actions serve to raise the bar for the scammers’ operations.
  • Share among Friends. Amplify your efforts by informing your close friends about the scam. Similar to informing authorities, this dissemination of information restricts the scammers’ potential victim pool.
  • Preserve Crucial Information. Compile a comprehensive evidence archive by capturing screenshots and archiving all relevant website-related data. Collect the website URL, screenshots of the main page, login interface, end-user license agreement (EULA), account top-up menu, and wallet addresses. These records could provide vital clues for authorities in their pursuit of the scammers.
  • Exploring Refund Options. While most banks’ refund policies may exclude cryptocurrency payments, it’s advisable to explore potential refund avenues under specific circumstances. Maintain hope until you obtain confirmation of the loss.
  • Transform Loss into Knowledge. Turn your financial setback into an opportunity for growth. View your loss as an investment in understanding the strategies employed by crypto scam sites. Familiarize yourself with their telltale characteristics, the methods they employ to entice individuals, and the extravagant promises they make. Equipped with this insight, you’ll be well-prepared to spot and evade future traps without suffering additional financial setbacks.

Scan your system for possible malware infections

Beware of cross scams! Scam actors can use your trust to make you download some stuff or interact with certain documents. It may be a trap that installs malware to your system. There are no moral barriers or limits for these scoundrels.

Throughout the duration of the scam, its masters may get in touch with you with specific files. Alternatively, they may offer you to deploy “cryptocurrency wallet applications” or “browser extensions” to simplify access to your crypto assets. As we already figured out, these rascals have no intention of restoring your capital. So, what can these messages and browser plugins represent? You guessed it right – that is another side of the scam designed to throw you into deliberately installing destructive programs onto your system.

Both extensions and attachments attached to email messages can function as a carrier for various malicious code. In this scenario, I anticipate the presence of spyware and stealers among all kinds of malicious programs. While it is not mandatory for scammers to distribute malware, the probability is always existent. As stated, their morality is of no concern, and their reputation is already seriously marred. They have no principles to lose and aim to boost profits.

Frequently asked questions

Is there any real info on Natelax site?
The vast majority of information posted on the Natelax site is false. It is either fabricated, or a manipulation that misses the context of mentioned events. However, things like quotes or other interactive elements related to current prices may be trustworthy. But I would rather avoid using them as a primary source of information.
Are the Natelax site promices real?
No, there is no legitimate information on the Natelax site. The operators of this site use fabricated details and deceptive tactics to create an appearance of credibility, such as appealing visuals and claims of being a licensed company. However, these claims are false, and the site is part of a larger network of interconnected crypto scam sites designed to defraud victims.
Is there any way to recover my lost funds from Natelax scam?
Unfortunately, recovering funds lost to a scam like Natelax can be extremely challenging, if not impossible. Scammers often operate from obscure locations and use various tactics to cover their tracks, making it difficult to trace or retrieve the stolen funds. In many cases, these scams are designed to exploit victims and disappear once they have obtained the money.
How to spot crypto trading scams in the future?
Spotting crypto trading scams requires vigilance and a critical eye. Here are some tips to help you identify potential crypto trading scams in the future: Too Good to Be True Promises. Be cautious of offers that promise unrealistically high returns or guaranteed profits. If an investment opportunity sounds too good to be true, it likely is. Pressure to Act Quickly.
What should I do as a victim of a Natelax.com scam?
  • Contact your bank or card provider and ask about chargeback options.
  • Save screenshots, receipts, tracking numbers, and emails as evidence.
  • Change reused passwords and enable two-factor authentication on important accounts.
  • Watch for follow-up phishing emails pretending to offer refunds or delivery updates.

About the author

Daniel Zimmerman

Cybersecurity writer focused on scam websites, phishing pages, and suspicious online services. Daniel checks domain behavior, user-risk signals, and practical next steps before publishing scam reports.

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