Analyzing Matrett.com: Should You Trust It? Our Take

Written by Daniel Zimmerman

Matrett.com is a fraudulent website that offers to buy women clothing at exceptionally cheap prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is in fact just a story to make you think about this site as a legitimate one. After ordering goods from this site, you will most likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will demonstrate the red flags regarding the Matrett.com store, the way this deception operates, and teach how to detect similar scams. This will help you to avoid similar shopping frauds in upcoming times.

Matrett.com Site – Scam Overview

As I said, Matrett.com may initially appear like a authentic discounter or the seller of stock liquidation items. But a short analysis shows a disturbing amount of red flags that indicate clearly about this site’s deception. Questionable advertising methods, unreasonably low prices, absence of user support and user testimonials – this site fulfills the fraud bingo right away.

WebsiteMatrett.com
HostingAS45102 Alibaba (US) Technology Co., Ltd.
United States, San Jose
IP Address47.251.19.189
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Matrett.com Scam

Matrett.com Scam

By shopping on pages like Matrett.com, it is doubtful that you will obtain the goods you’ve ordered. More often, it results in one of 3 situations common for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the attribute will be inferior, to say the least. Eventually, the site may indicate about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a particularly often case when ordering from pages that promote baubles, small electronics and stuff the like.

Wrong item. To make the trade look real, but spend even less money on the delivered item, scammers may send a incidental item they have instead of your order. A worn t-shirt instead of a branded one, a dirty aluminum plate instead of a set of dishes – frauds may turn really inventive in that case.

Nothing at all. This is the most usual case when ordering goods from pages like Matrett.com. Scams take your money, promise the delivery, and then simply vanish. As scam websites are not going to exist for a long time, scams are not wasting time creating even a vague semblance of legitimacy.

Matrett.com scam – How does it work?

As any fraud, Matrett.com follows a simple and well-proven scheme of operations. It usually consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Scammers post massive amounts of marketing on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users regard ads on the mentioned platforms genuine, they do not suspect anything at this point. Ads become particularly convincing during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the website, scammers do their best to make the consumers buy something. Impossibly good deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed customers stick to the offers and proceed to paying for the order.

Payments are done in a curious manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, fraudsters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to tricksters, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once scoundrels get enough money, or – what is more likely – there are enough complaints and user feedback about the site being fraudulent, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough individuals are aware about the fraudulent activity, the profits will dry up, leaving swindlers with no motivation to move on. Reporting the scam to the domain hosting helps take the domain down pretty quickly.

Why is Matrett.com a Scam?

Well, we just talked about the way the fraud site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, rascals do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud websites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any reputation with reviews. Obviously, even legit online shopping sites will lack user feedback shortly after the start, as there were not many consumers yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face phishy-looking reviews that have no relation to what the site markets, that’s definitely not a good sign. Any obscure or balderdash reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on fraudulent sites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not trustworthy even during sales events such as the aforementioned Black Friday. In some cases, dishonest sites set the prices low without saying anything about discounts, but they will most likely be absurd, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every sell-off has its sensible limits.

3. No customer support.

This is what distinguishes dishonest sites from the genuine ones, even newly established. When a site is about to scam the clients, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page – the page will most likely have no contact info at all.

About us scam site

Typically for fraudulent websites, the “About us” column is completely empty

When they offer an email, or even a phone number to contact them, there is a great possibility that these emails and numbers will be unresponsive to your request. This, or they will answer you with generic text regardless of your inquiry.

As scoundrels tend to reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they are mentioned on a different website, be sure you are facing a blatant scam.

Several scams same email

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are a lot of genuine shops and services using direct bank transfers, CashApp, Venmo or payment systems like them. Each of the latter has the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you paid for the order, nothing will help you to get the money back.

Some websites may also ask for payments in cryptocurrency, which is even less controllable than aforementioned payment methods. While crypto payments expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As scammers are unlikely to have any real items, they are not able to shoot unique pics. Thus their option is to hijack these images elsewhere. When scammers offer the same items on different sites, you can find same images on similarly-designed scam pages. By searching for the image on Google, you can prove the uniqueness of an image.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Rascals do not copy only photos. As scammers may parasite on the same topic repeatedly, they use the same web design under the new address, and voila – a new scam is ready to rock-n-roll! In some cases, reverse image search on Google advice from the previous paragraph may lead you to the identical copy of the original site. It allows you to uncover such scams particularly easy, but scammers who create them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Matrett.com site, along with similar scam pages, are promoted by malware. Adware and browser hijackers are malware types that aim specifically at such purposes. If you see excessive ads appearing in your web browser, see your search queries redirected in a different search engine and some random pages open time to time, scan your system with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Matrett.com Scam

What is Matrett.com?

Matrett.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Matrett.com is a scam?

There are a couple of signs that point at fraudulent nature of Matrett.com shop. First and foremost, Matrett.com shop recently set up its online platform, which is a typical characteristic of short-lived scam online platforms that rapidly disappear. Second, the webpage lacks contact information such as a phone number, physical address, or live chat option, making it hard to address problems or queries. Third, it shows counterfeit company details, giving no genuine information about the company behind the online platform. Additionally, this deceptive tactic entices shoppers with exaggerated discounts and sales offers, cutting prices by over 70% or even 90%. Moreover, Matrett.com reproduces text and merchandise visuals from legitimate e-commerce platforms like Alibaba, Amazon, and Aliexpress, demonstrating a shortage of innovation and credibility. Furthermore, despite claiming to offer trendy and fashionable products, the platform lacks any online networking presence or links to social media platforms. To conclude, authentic customer feedback is completely absent, with reports of delayed or missing deliveries, inferior client assistance, flawed or inaccurate products, reimbursement difficulties, and unauthorized billing on credit cards.

Is Matrett.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Matrett.com?

Take the following steps if you have made a purchase on Matrett.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Matrett.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Matrett.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Matrett.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Matrett.com?

No, Matrett.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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