Hoffexpress.com is a fraudulent website that offers to purchase items at exceptionally cheap prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is actually just a story to make you think this site is legitimate. Upon ordering goods from this site, you will likely get nothing at all, or, at best, poor-quality or counterfeit items.
In this article, I will highlight the warning signs regarding the Hoffexpress.com shop, the way this scam operates, and explain how to detect similar frauds. This will help you to avoid similar shopping deceptions in future.
Hoffexpress.com Site – Scam Overview
As I said, Hoffexpress.com may initially seem like a authentic discounter or the merchant of stock liquidation items. But a quick analysis shows a concerning amount of red flags that say clearly about this site’s deception. Unfair advertising methods, excessively low prices, absence of user support and user feedback – this site accomplishes the scam bingo right away.
| Website | Hoffexpress.com |
| Hosting | AS13335 Cloudflare, Inc. United States, San Francisco |
| IP Address | 104.18.73.116 |
| Threat Type | Scam/Fraud |
| Scam Type | Fraudulent/Scam online shop |
Hoffexpress.com Scam
By shopping on pages like Hoffexpress.com, it is questionable that you will acquire the goods you’ve ordered. More typically, it results in one of 3 instances characteristic for scam sites.
Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fake items of popular brands, the grade will be inferior, to say the least. Eventually, the site may notify about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a particularly often case when ordering from pages that offer baubles, small electronics and stuff the like.
Wrong item. To make the trade look real, but spend even less money on the actual item, frauds may ship a random item they have on hand instead of your order. An old t-shirt instead of a new one, a dirty aluminum plate instead of a set of dishes – scammers may turn quite inventive in that case.
Absolutely nothing. This is the most typical case when ordering items from websites like Hoffexpress.com. Frauds take your money, promise the delivery, and then merely vanish. As scams do not aim to exist for a long time, scammers are not wasting effort creating even a slight sight of legitimacy.
Hoffexpress.com scam – How does it work?
As any fraud, Hoffexpress.com runs a simple and well-proven modus operandi. It commonly consists of 3 stages, with some slight deviations from time to time.
Step 1 – Attract the Masses. Frauds post massive amounts of advertisements on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.
Ads of fraudulent shops posted on different platforms
As users deem ads on the mentioned platforms legitimate, they do not suspect anything at this point. Ads become especially persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.
Step 2 – Take the Money. Once consumers are on the site, fraudsters do their best to make the consumers buy something. Impossibly good deals, additional discount promo codes, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.
Payments are done in a unusual manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, deceivers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to scammers, “no refunds” is a part of their policy which you agree on upon registration.
Step 3 – Vanish. Once rascals get enough money, or – what is more likely – there are enough grievances and user feedback about the site being a scam, they just vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people know about the fraudulent activity, the money flow will dry up, leaving scammers with no reason to move on. Reporting the scam to the hosting helps take the domain down pretty quickly.
Why is Hoffexpress.com a Scam?
Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is fraudulent without risking your money. Fortunately, scams do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.
1. Fake or absent reviews
Hoax sites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any online reputation with user reviews. Obviously, even legit online shopping sites will lack consumer comments shortly after the start, as there were not many consumers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.
Definitely not generic comments generated by AI
However, once you face phishy-looking reviews that have no relation to what the site sells, that’s definitely not a good sign. Any blurred or nonsense reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on deceptive sites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.
2. Unbelievably high discounts/low prices
No merchants will sell goods at loss for themselves. 70%, 80%, 90% markdowns are not trustworthy even during sales events such as the aforementioned Black Friday. In some cases, dishonest websites set the prices low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every sell-off has its reasonable limits.
3. No customer support.
That factor distinguishes scam websites from the benign ones, even newly established. When a site is about to defraud the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page – the page will have no contact info whatsoever.
Typically for fraudulent sites, the “About us” column is completely empty
When they offer a contact email, or even a phone to contact them, there is a huge chance that these emails and numbers will be dead silent to your request. This, or they will answer you with generic text regardless of your question.
As scoundrels tend to reuse numbers and emails for specifying them as “support”, you can search them on Google. When they appear on a totally different website, be sure you are facing a blatant scam.
A chain of scam websites that use the same “support email”
4. Payments via payment systems that does not support refunds
This scam indicator is complementary, as there are a lot of trustworthy shops and services using direct bank transfers, CashApp, Venmo or similar payment systems. All of them though have the same feature I’ve already mentioned above: they do not suppose any refunds. And this is what makes it so attractive to scammers – once you paid for the order, nothing will help you to get the money back.
Some sites may also ask for payments in crypto, which is even less controllable than aforementioned payment methods. While crypto payments expand their presence slowly, they still remain a beloved bay for different scams.
5. Items’ images are sourced from another page
As scammers are unlikely to have any items on hand, they are not able to create unique pictures. Thus their option is to hijack these images from other websites. When crooks offer identical items on different websites, you can find such pics on similarly-designed fraudulent pages. By reverse image searching on Google, you can prove the uniqueness of an image.
Image duplicates on another scam site, as well as on Amazon and Walmart sites
6. Design repeats the one of a different page
Scammers do not steal only pics. As frauds may use the same topic again and again, they reuse the same site design under the new web-address, and voila – a new scam is ready to rock-n-roll! In some cases, image search on Google advice I’ve mentioned above may lead you to the identical copy of the page you’ve started on. It allows you to uncover such frauds pretty easy, but criminals who run them never aim at cautious users.
Example of scam sites that duplicate each others’ design
Is your PC infected?
There are situations when Hoffexpress.com site, along with similar scam sites, are promoted by malware. Adware and browser hijackers are malware types that aim specifically at such purposes. If you see excessive amounts of ads appearing in your browser, have your search inquiries going into a different search engine and some random pages open time to time, consider scanning your device with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.
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Frequently Asked Questions about the Hoffexpress.com Scam
Hoffexpress.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.
There are a couple of warning signs to watch out for. Firstly, Hoffexpress.com shop recently set up its online platform, which is a frequent characteristic of brief scam sites that swiftly disappear. Second, the site lacks contact information such as a phone number, street address, or live chat alternative, making it challenging to resolve problems or inquiries. Thirdly, it shows bogus company details, presenting no real data about the organization behind the website. Additionally, this scam entices customers with exaggerated discounts and sales offers, cutting prices by over 70% or even 90%. Additionally, Hoffexpress.com copies content and merchandise visuals from genuine e-commerce platforms like Alibaba, Amazon, and Aliexpress, demonstrating a lack of originality and trustworthiness. In addition, despite stating to present trendy and stylish items, the platform lacks any social media presence or links to social media platforms. Finally, authentic customer feedback is completely absent, with reports of delayed or absent deliveries, inferior customer support, faulty or wrong products, repayment difficulties, and unauthorized billing on credit cards.
No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.
Take the following steps if you have made a purchase on Hoffexpress.com:
- Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Hoffexpress.com as a fraudulent site and urge them to block future charges from it.
- Promptly change your passwords if you have a Hoffexpress.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
- Beware of phishing emails related to your Hoffexpress.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
- To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
- If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.
No, Hoffexpress.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
