Heliosale.com is a deceptive website that offers to buy clothes at extremely low prices. It may look like a discounter or a reseller of goods from stock liquidation, but it is actually just a story to make you think this site is legitimate. After ordering from this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.
In this article, I will show the red flags regarding the Heliosale.com store, the way this scam operates, and show how to detect similar scams. This will help you to avoid similar shopping frauds in future.
Heliosale.com Site – Scam Overview
As I said, Heliosale.com may initially seem like a authentic discounter or the seller of stock liquidation items. But a swift analysis shows a disturbing amount of red flags that indicate clearly about this site’s fraudulence. Questionable advertising methods, unreasonably low prices, lack of customer support and user reviews – this site fulfills the scam bingo right away.
Website | Heliosale.com |
Hosting | AS13335 Cloudflare, Inc. United States, San Francisco |
IP Address | 104.17.232.29 |
Threat Type | Scam/Fraud |
Scam Type | Fraudulent/Scam online shop |
By purchasing items on websites like Heliosale.com, it is doubtful that you will obtain the items you’ve ordered. More frequently, it results in one of 3 cases common for scam sites.
Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to imitation items of popular brands, the grade will be inferior, to say the least. Eventually, the site may inform about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a especially often case when ordering from pages that sell baubles, small electronics and stuff the like.
Wrong item. To make the purchase look more legitimate, but spend even less money on the delivered item, rascals may ship a incidental item they have instead of what you’ve ordered. An old t-shirt instead of a branded one, a dented aluminum platter instead of a set of dishes – scammers may turn really inventive in that case.
Absolutely nothing. This is the most common outcome when ordering goods from websites like Heliosale.com. Scams take your money, promise the delivery, and then merely disappear. As scams do not aim to exist for a long time, fraudsters do not bother themselves with creating even a slight sight of legitimacy.
Heliosale.com scam – How does it work?
As any scam, Heliosale.com follows a simple and well-proven modus operandi. It usually consists of 3 stages, with certain deviations from time to time.
Step 1 – Attract the Masses. Frauds post abundant amounts of promotions on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.
As users regard ads on the mentioned platforms legitimate, they do not doubt anything at this point. Ads become especially persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.
Step 2 – Take the Money. Once individuals are on the site, tricksters do their best to make the individuals buy something. Mind-boggling deals, additional discount promo codes, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.
Payments are done in a quirky manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, swindlers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to swindlers, “no refunds” is a part of their policy which you agree on upon registration.
Step 3 – Vanish. Once tricksters get enough money, or – what is more likely – there are enough complaints and user reports regarding the site being fraudulent, they simply disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough customers know about the dishonest activity, the money flow will dry up, leaving scammers with no motivation to move on. Reporting the scam to the hosting speeds up the domain takedown.
Why is Heliosale.com a Scam?
Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is fraudulent without risking your money. Fortunately, rascals do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.
1. Fake or absent reviews
Fraud websites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any online reputation with feedback. Obviously, even legit online shopping sites will lack client testimonials when they have just started, as there were not many consumers yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.
However, once you face phishy-looking reviews that have no relation to what the site sells, that’s definitely not a good sign. Any obscure or gibberish reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on fraudulent sites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.
2. Unbelievably high discounts/low prices
No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not trustworthy even during sales events such as the aforementioned Thanksgiving day. In some cases, fraudulent sites set the prices low without saying anything about discounts, but they will most likely be preposterous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its sensible limits.
3. No customer support.
That factor distinguishes fraudulent websites from the benign ones, even newly established. When a site is about to rip off the buyers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page – the site will most likely have no support contacts at all.
When they offer a contact email, or even a phone number to reach them out, there is a huge chance that these contacts will be dead silent to your request. This, or you will receive some generic text regardless of your question.
As scoundrels tend to reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they are used on a totally different site, be sure you’re facing a blatant scam.
4. Payments via payment systems that does not support refunds
This scam indicator is complementary, as there are plenty of genuine services using direct bank transfers, CashApp, Venmo or payment systems like them. Each of the latter has the same feature I’ve already mentioned above: they do not suppose any refunds. And this is what makes it so attractive to scammers – once you paid for the order, nothing will help you to get the money back.
Some sites may also offer payments in crypto, which feature even less control. While crypto transactions expand their presence slowly, they still remain a beloved bay for different frauds.
5. Items’ images are sourced from another page
As scammers most likely don’t have any goods, they cannot shoot unique pictures. Thus their option is to steal these images elsewhere. When scammers offer the same items on different websites, you can find same pics on similarly-looking scam pages. By reverse image searching on Google, you can prove the uniqueness of an image.
6. Design repeats the one of a different page
This is the continuation of the stolen images I’ve just described. As rascals may scam people on the same topic repeatedly, they reuse the same site design under the new URL, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search on Google advice from the previous paragraph may lead you to the copy of the original site. It makes uncovering such frauds pretty easy, but scammers who create them never aim at cautious users.
Is your PC infected?
There are situations when Heliosale.com site, along with similar scam sites, are promoted by malware. Adware and browser hijackers are malware types that aim specifically at such purposes. If you see excessive ads appearing in your browser, have your search queries going into a different search engine and some random pages open time to time, scan your system with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.
Remove malware with Gridinsoft Anti-Malware
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Frequently Asked Questions about the Heliosale.com Scam
Heliosale.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.
There are several red flags to watch out for. Firstly, Heliosale.com shop recently set up its website, which is a common trait of short-lived scam websites that swiftly evaporate. Secondly, the site lacks contact information such as a telephone number, street address, or real-time chat option, making it difficult to resolve problems or queries. Third, it shows fake company details, giving no genuine details about the company behind the website. Furthermore, this deceptive tactic entices buyers with unrealistic discounts and promotions, cutting prices by over 70% or even 90%. Additionally, Heliosale.com copies text and product images from genuine online stores like Alibaba, Amazon, and Aliexpress, demonstrating a shortage of innovation and credibility. Furthermore, despite asserting to provide trendy and stylish goods, the site lacks any social media presence or links to online networking platforms. Lastly, authentic client testimonials is completely absent, with reports of delayed or absent deliveries, substandard customer support, defective or wrong products, refund difficulties, and unauthorized charges on credit cards.
No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.
Take the following steps if you have made a purchase on Heliosale.com:
- Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Heliosale.com as a fraudulent site and urge them to block future charges from it.
- Promptly change your passwords if you have a Heliosale.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
- Beware of phishing emails related to your Heliosale.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
- To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
- If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.
No, Heliosale.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.