Users from Europe, Asia, North, and South America reported problems with access to social networks. Facebook, WhatsApp and Instagram not working due to possible DNS failure.
Facebook, Instagram, and WhatsApp crashed on a massive scale. On Monday, October 4, this is evidenced by data from the Downdetector website, which tracks problems on popular Internet resources.
The services became simultaneously unavailable at about 1:10 PM New York time. This failure is global. Problems are reported in Europe, Russia, Asia, and the Americas.To be more precise (and Geek Factor 5) the BGP routes serving Facebook's authoritative DNS were withdrawn, rendering all Facebook domains inaccessible. That's per @DougMadory , who knows a few things about BGP/DNS.
— briankrebs (@briankrebs) October 4, 2021
Facebook users, first of all, faced a problem with the site. Instagram’s website and app are not working. WhatsApp users also can’t log into the app and complain about issues connecting to the server.
All three social networks are owned by the American company Facebook, which has already responded to the incident. In addition to the three platforms, Facebook’s virtual reality company Oculus is also affected. Games already installed on devices can be loaded, as well as the browser, but social features and installing new games currently don’t work. “The outage is thorough enough that it’s affecting Workplace from Facebook customers and, according to Jane Manchun Wong, Facebook’s internal sites,” The Verge reported.
We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.
— Andy Stone (@andymstone) October 4, 2021