Is Esrew.com A Scam? The Hard Facts You Need To Know

Written by Daniel Zimmerman

Esrew.com is a fraudulent website that offers to purchase clothes at unusually discounted prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is actually just a ploy to make you think this site is legitimate. Upon ordering from this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will highlight the concerning indicators regarding the Esrew.com shop, the way this deception operates, and teach how to detect similar frauds. This will help you to avoid similar shopping deceptions in upcoming times.

Esrew.com Site – Scam Overview

As I said, Esrew.com may initially seem like a genuine discounter or the merchant of stock liquidation items. But a quick analysis shows a troubling amount of red flags that say clearly about this site’s dishonesty. Questionable advertising methods, excessively low prices, lack of user support and customer feedback – this site fulfills the fraud bingo right away.

WebsiteEsrew.com
HostingAS13335 Cloudflare, Inc.
Germany, Munich
IP Address188.114.96.3
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Esrew.com Scam

Esrew.com Scam

By shopping on sites like Esrew.com, it is questionable that you will receive the items you’ve ordered. More commonly, it results in one of 3 situations common for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fake items of popular brands, the characteristic will be inferior, to say the least. Eventually, the site may indicate about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a especially common case when ordering from sites that promote baubles, small electronics and stuff the like.

Wrong item. To make the trade look legit, but spend even less money on the delivered item, rascals may ship a incidental item they have on hand instead of what you’ve ordered. A worn t-shirt instead of a brand new one, a dented aluminum platter instead of a set of dishes – scammers may turn quite inventive in that case.

Absolutely nothing. This is the most usual outcome when ordering goods from websites like Esrew.com. Fraudsters take your money, promise the delivery, and then just vanish. As scam websites do not aim to exist for a long time, scams do not bother themselves with creating even a remote visibility of legitimacy.

Esrew.com scam – How does it work?

As any scam, Esrew.com follows a simple and well-proven modus operandi. It commonly consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Frauds post massive amounts of promotions on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users regard ads on the mentioned platforms benign, they do not suspect anything at this point. Ads become particularly convincing during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the site, fraudsters do their best to make the users buy something. Impossibly good deals, additional discounts, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.

Payments are done in a quirky manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, fraudsters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to fraudsters, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once scoundrels get enough money, or – what is more likely – there are enough complaints and user feedback about the site being a scam, they just vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people know about the dishonest activity, the profits will dry up, leaving swindlers with no reason to move on. Reporting the scam to the domain hosting speeds up the domain takedown.

Why is Esrew.com a Scam?

Well, we just talked about the way the fraud site operates. Now, let’s see how to understand whether the site is deceptive without risking your money. Fortunately, scams do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Hoax sites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any reputation with user reviews. Obviously, even benign online shopping sites will lack user feedback shortly after the start, as there were not many patrons yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face unrealistic reviews that have no relation to what the site sells, that’s definitely not a good sign. Any obscure or gibberish reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on scam websites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not trustworthy even during sales events such as the aforementioned Christmas. In some cases, fraudulent sites set the prices low without saying anything about discounts, but they will most likely be outrageous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every sell-off has its sane limits.

3. No customer support.

That factor distinguishes deceptive websites from the benign ones, even newly established. When a site is about to rip off the buyers, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will have no support contacts at all.

About us scam site

Typically for fraudulent websites, the “About us” column is completely empty

When they offer an email, or even a phone number to contact them, there is a great chance that these numbers and emails will be dead silent to your request. This, or they will answer you with generic text regardless of your question.

As scoundrels tend to reuse phone numbers and email addresses for specifying them as “support”, you can search them on Google. When they are used on a different website, be sure that this is a blatant scam.

Several scams same email

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are plenty of trustworthy shops and services using direct bank transfers, CashApp, Venmo or similar payment systems. All of them though have the same pitfall I’ve already mentioned above: these methods do not suppose any refund options. And this is what attracts scammers – once you’ve sent the money, there’s no way to get the money back.

Some sites may also offer payments in cryptocurrency, which feature even less control. While cryptocurrency payments expand their presence slowly, they still remain a beloved bay for different scams.

5. Items’ images are sourced from another page

As scams are unlikely to have any goods on hand, they cannot create unique pics. Thus their option is to steal these images elsewhere. When scammers sell the same items on different pages, you can find such pics on similarly-designed scam pages. By searching for the image on Google, you can prove the uniqueness of an image.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Scammers do not steal only pics. As rascals may scam people on the same topic again and again, they use the same web design under the new URL, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search on Google advice from the previous paragraph may lead you to the copy of the original site. It allows you to unveil such frauds pretty easy, but criminals who run them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are situations when Esrew.com website, along with similar scam sites, are promoted by malware. Adware and browser hijackers are malware types that aim specifically at such purposes. If you see excessive ads in your browser, see your search queries going into a different search engine and some random pages open time to time, consider scanning your PC with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Esrew.com Scam

What is Esrew.com?

Esrew.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Esrew.com is a scam?

There are a couple of red flags to watch out for. To begin with, Esrew.com shop recently set up its online platform, which is a typical characteristic of brief fraud online platforms that swiftly vanish. Secondly, the website lacks ways to reach out such as a phone number, street address, or instant messaging choice, making it challenging to address issues or questions. Third, it provides bogus business information, giving no authentic information about the company behind the webpage. Moreover, this deceptive tactic entices buyers with exaggerated price cuts and promotions, cutting prices by over 70% or even 90%. Additionally, Esrew.com reproduces content and item pictures from genuine e-commerce platforms like Alibaba, Amazon, and Aliexpress, showing a absence of innovation and trustworthiness. Moreover, despite claiming to offer trendy and fashionable goods, the platform lacks any online networking presence or links to social media platforms. Finally, authentic customer feedback is completely absent, with reports of delayed or missing deliveries, substandard customer service, defective or inaccurate products, repayment difficulties, and illegitimate transactions on credit cards.

Is Esrew.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Esrew.com?

Take the following steps if you have made a purchase on Esrew.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Esrew.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Esrew.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Esrew.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Esrew.com?

No, Esrew.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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