DEEPINDEEP Ransomware 🔐 (.DEEPINDEEP File) — Removal Guide

The Deepindeep virus falls under the Phobos ransomware family. Ransomware of such sort encrypts all the data on your PC (photos, documents, excel tables, music, videos, etc) and adds its extra extension to every file, leaving the info.txt files in each directory containing encrypted files.

What is known about the Deepindeep virus?

☝️ Deepindeep is a Phobos family ransomware virus.

The renaming will be executed according to this pattern: id[xxxxxx].[contact-email].deepindeep. As a part of encryption, a file entitled, for instance, “report.docx” will be turned into “report.docx.id[9ECFA84E-3511].[[email protected]].deepindeep”.

In each folder with the encoded files, a info.txt text document will appear. It is a ransom money note. It contains information about the ways of contacting the racketeers and some other remarks. The ransom note most probably contains a description of how to purchase the decryption tool from the tamperers. You can get this decrypting software after contacting [email protected] by email. That is it.

Deepindeep Summary:

Name Deepindeep Virus
Ransomware family1 Phobos ransomware
Extension .deepindeep
Ransomware note info.txt
Contact [email protected]
Detection Trojan:Win32/Fotomoto.A, TrojanClicker:Win32/Zeriest.B, Trojan:MSIL/AgentTesla.KAAO!MTB
Symptoms Your files (photos, videos, documents) have a .deepindeep extension and you can’t open them.
Fix Tool See If Your System Has Been Affected by Deepindeep virus

The info.txt file accompanying the Deepindeep ransomware provides the following frustrating information:

!!! ATTENTION !!!

 
Your network is hacked and files are encrypted.
Including the encrypted data we also downloaded other confidential information:
Data of your employees, customers, partners, as well as accounting and
other internal documentation of your company.
 
All data is stored until you will pay.
After payment we will provide you the programs for decryption and we will delete your data
We dont want did something bad to your company, it is just bussines  (Our reputation is our money!)
If you refuse to negotiate with us (for any reason) all your data will be put up for sale.

 

What you will face if your data gets on the black market:
1) The personal information of your employees and customers may be used to obtain a loan or
purchases in online stores.
2) You may be sued by clients of your company for leaking information that was confidential.
3) After other hackers obtain personal data about your employees, social engineering will be
applied to your company and subsequent attacks will only intensify.
4) Bank details and passports can be used to create bank accounts and online wallets through
which criminal money will be laundered.
5) You will forever lose the reputation.
6) You will be subject to huge fines from the government.
You can learn more about liability for data loss here:
hxxps://en.wikipedia.org/wiki/General_Data_Protection_Regulation
hxxps://gdpr-info.eu/
Courts, fines and the inability to use important files will lead you to huge losses.
The consequences of this will be irreversible for you.
Contacting the police will not save you from these consequences, and lost data,
 will only make your situation worse.
 
You can get out of this situation with minimal losses (Our reputation is our money!) !!!
To do this you must strictly observe the following rules:
DO NOT Modify, DO NOT rename, DO NOT copy, DO NOT move any files.
Such actions may DAMAGE them and decryption will be impossible.
DO NOT use any third party or public decryption software, it may also DAMAGE files.
DO NOT Shutdown or Reboot the system this may DAMAGE files.
DO NOT hire any third party negotiators (recovery/police, etc.)
You need to contact us as soon as possible and start negotiations.


You can send us 1-2 small data not value files for test , we will decrypt it and send it to you back.
After payment we need no more that 2 hours to decrypt all of your data. We will be support you untill fully decryption going to be done! ! !
(Our reputation is our money!)
 
Instructions for contacting our team:
Download the (Session) messenger (hxxps://getsession.org) in messenger :[email protected]
Write this ID in the title of your message -


IF YOU WILL CONTACT US IN FIRST 6 hours , and we close our deal in 24 hours , PRICE WILL BE ONLY 30%.
(time is money for both of us , if you will take care about our time , we will do same , we will care of price and decryption process will be done VERY FAST)
ALL DOWNLOADED DATA WILL BE DELETED after payment.

In the image below, you can see what a directory with files encrypted by the Deepindeep looks like. Each filename has the “.deepindeep” extension added to it.

Deepindeep Virus - encrypted .deepindeep files

That is how encrypted “.deepindeep” files look.

How did my computer get infected with Deepindeep ransomware?

There are many possible ways of ransomware infiltration.

Nowadays, there are three most popular ways for evil-doers to have the Deepindeep virus settled in your system. These are email spam, Trojan injection and peer-to-peer networks.

  • Another option for ransom hunters is a Trojan virus model. A Trojan is an object that infiltrates into your machine disguised as something legal. For example, you download an installer for some program you want or an update for some service. But what is unboxed turns out to be a harmful program that encrypts your data. As the update file can have any name and any icon, you have to make sure that you can trust the source of the things you’re downloading. The best way is to trust the software companies’ official websites.
  • As for the peer-to-peer networks like torrents or eMule, the danger is that they are even more trust-based than the rest of the Internet. You can never know what you download until you get it. Our suggestion is that you use trustworthy websites. Also, it is reasonable to scan the folder containing the downloaded items with the antivirus as soon as the downloading is finished.

How to remove ransomware?

It is crucial to inform you that besides encrypting your files, the Deepindeep virus will most likely install Vidar Stealer on your machine to seize your credentials to different accounts (including cryptocurrency wallets). The mentioned program can derive your credentials from your browser’s auto-filling data.

How do I avoid ransomware infiltration?

Deepindeep ransomware doesn’t have a endless power, so as any similar malware.

You can armour yourself from its injection within three easy steps:

  • Never open any emails from unknown mailboxes with unknown addresses, or with content that has likely no connection to something you are expecting (how can you win in a lottery without participating in it?). If the email subject is likely something you are waiting for, scrutinize all elements of the suspicious letter with caution. A fake email will always contain a mistake.
  • Never use cracked or untrusted software. Trojan viruses are often distributed as an element of cracked products, most likely under the guise of “patch” which prevents the license check. But untrusted programs are very hard to distinguish from trustworthy software, as trojans may also have the functionality you need. Try searching for information on this program on the anti-malware message boards, but the best way is not to use such software.

FAQ

🤔 Are the “.deepindeep” files accessible?

Unfortunately, no. You need to decipher the “.deepindeep” files first. Then you will be able to open them.

🤔 I really need to decrypt those “.deepindeep” files ASAP. How can I do that?

If the “.deepindeep” files contain some really important information, then you probably have them backed up. In case you haven’t, there is still a chance that you do have a Restore Point from some time ago to roll back the whole system to the moment when it had no virus yet, but already had your files. All other solutions require time.

🤔 What should I do if the Deepindeep malware has blocked my computer and I can’t get the activation code.

🤔 What can I do right now?

Many of the encrypted files might still be at your disposal

  • If you sent or received your critical files through email, you could still download them from your online mailbox.
  • You may have shared images or videos with your friends or family members. Simply ask them to send those pictures back to you.
  • If you have initially downloaded any of your files from the Web, you can try downloading them again.
  • Your messengers, social media pages, and cloud disks might have all those files too.
  • It might be that you still have the needed files on your old PC, a laptop, mobile, memory stick, etc.

HINT: You can employ file recovery utilities2 to retrieve your lost information since ransomware encodes the copies of your files, deleting the original ones. In the video below, you can learn how to use PhotoRec for such a recovery, but be advised: you won’t be able to do it before you remove the ransomware itself with an antivirus program.

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Brendan Smith

References

  1. My files are encrypted by ransomware, what should I do now?
  2. Here are Top 10 Data Recovery Software Of 2023.

About the author

Brendan Smith

Cybersecurity analyst covering malware families, suspicious files, and detection alerts. Brendan focuses on clear explanations of what a warning means, when it may be a false positive, and which cleanup steps are appropriate.

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