Customavintage.com Scam Alert: Beware of Counterfeit Products and More

Written by Daniel Zimmerman

Customavintage.com is a scam website that offers to purchase painting of animals at exceptionally cheap prices. It may look like a discounter or a reseller of goods from stock liquidation, but it is in fact just a story to make you think this site is legitimate. After placing an order on this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will show the red flags regarding the Customavintage.com shop, the way this scam operates, and explain how to detect similar scams. This will help you to avoid similar shopping scams in upcoming times.

Customavintage.com Site – Scam Overview

As I said, Customavintage.com may initially appear like a genuine discounter or the merchant of stock liquidation items. But a brief analysis shows a concerning amount of red flags that say clearly about this site’s dishonesty. Unfair advertising methods, extremely low prices, lack of customer support and user testimonials – this site fulfills the fraud bingo right away.

WebsiteCustomavintage.com
HostingAS147008 Shenzhen Dianjiang Technology Co Ltd
China, Nanshan
IP Address103.172.191.1
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Customavintage.com Scam

Customavintage.com Scam

By purchasing items on sites like Customavintage.com, it is improbable that you will acquire the goods you’ve ordered. More frequently, it results in one of 3 cases common for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to imitation items of popular brands, the standard will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a particularly frequent case when ordering from websites that offer baubles, small electronics and stuff the like.

Wrong item. To make the deal look more legitimate, but spend even less money on the actual item, cheats may send a random item they have on hand instead of your order. A worn t-shirt instead of a branded one, a dirty aluminum plate instead of a set of dishes – scammers may turn really inventive in that case.

Absolutely nothing. This is the most typical scenario when ordering from pages like Customavintage.com. Frauds take your money, promise the delivery, and then merely vanish. As scams are not going to exist for a long time, scammers do not bother themselves with creating even a faint semblance of legitimacy.

Customavintage.com scam – How does it work?

As any fraud, Customavintage.com runs a simple and well-proven scheme of operations. It commonly consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Scammers post abundant amounts of advertisements on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms benevolent, they do not doubt anything at this point. Ads become especially convincing during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the site, scammers do their best to make the users buy something. Mind-boggling deals, additional discount promo codes, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.

Payments are done in a curious manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, fraudsters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to fraudsters, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once crooks get enough money, or – what is more likely – there are enough complaints and user feedback about the site being a scam, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people know about the deceptive activity, the money flow will dry up, leaving swindlers with no motivation to move on. Reporting the scam to the domain hosting helps take the domain down pretty quickly.

Why is Customavintage.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, frauds do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Scam websites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any reputation with user reviews. Obviously, even benign online shopping sites will lack buyer opinions when they have just started, since there were only a few clients yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, when you face phishy-looking reviews that have no relation to what the site offers for sale, that’s definitely not a good sign. Any obscure or absurdity reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on deceptive sites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not trustworthy even during sales events such as the aforementioned Christmas. In some cases, fraudulent websites have the initial price low without saying anything about discounts, but they will most likely be absurd, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every sell-off has its reasonable limits.

3. No customer support.

That factor distinguishes scam sites from the benign ones, even newly established. When a site is about to defraud the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page – the site will most likely have no support contacts whatsoever.

About us scam site

Typically for fraudulent websites, the “About us” column is completely empty

When they offer a contact email, or even a phone number to reach them out, there is a great chance that these contacts will be unresponsive to your request. This, or you will receive some generic text regardless of your question.

As frauds often reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they are mentioned on a different website, be sure you are facing a blatant scam.

Several scams same email

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are a whole lot of trustworthy shops and services using direct bank transfers, CashApp, Venmo or payment systems like them. All of them though have the same pitfall I’ve already mentioned above: these methods do not suppose any refund options. And this is what attracts scammers – once you paid for the order, there’s no way to get the money back.

Some sites may also ask for payments in crypto, which is even less controllable than aforementioned payment methods. While crypto payments expand their presence slowly, they still remain a beloved bay for different rascals.

5. Items’ images are sourced from another page

As scams most likely don’t have any real items, they are not able to create unique pics. Thus their only option is simply to hijack these images from other sites. When fraudsters sell identical items on different pages, you can find such pics on similarly-designed fraudulent pages. By reverse image searching on Google, you can prove whether the image is unique or not.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Rascals do not stop on stealing pics. As scammers may parasite on the same topic again and again, they put the same site design under the new URL, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search advice from the previous paragraph may lead you to the identical copy of the original site. It makes uncovering such scams pretty easy, but crooks who stand behind them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are situations when Customavintage.com site, together with similar scam pages, are promoted by malware. Adware and browser hijackers are two particular malware types that aim specifically at such purposes. If you see excessive amounts of ads appearing in your browser, have your search inquiries redirected in a different search engine and some random pages open time to time, consider scanning your device with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Customavintage.com Scam

What is Customavintage.com?

Customavintage.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Customavintage.com is a scam?

There are a couple of warning signs to watch out for. First and foremost, Customavintage.com shop recently set up its website, which is a frequent feature of short-lived fraud sites that swiftly vanish. Secondly, the site lacks contact information such as a phone number, physical address, or instant messaging choice, making it challenging to address problems or questions. Third, it provides fake business information, offering no genuine information about the company behind the website. Moreover, this deceptive tactic entices customers with impractical discounts and sales offers, cutting prices by over 70% or even 90%. Furthermore, Customavintage.com reproduces content and item pictures from authentic online stores like Alibaba, Amazon, and Aliexpress, showing a lack of originality and reliability. Moreover, despite claiming to offer trendy and fashionable products, the webpage lacks any online networking presence or links to online networking platforms. To conclude, real customer feedback is completely absent, with reports of delayed or absent deliveries, inferior client assistance, faulty or incorrect products, repayment difficulties, and illegitimate transactions on credit cards.

Is Customavintage.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Customavintage.com?

Take the following steps if you have made a purchase on Customavintage.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Customavintage.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Customavintage.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Customavintage.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Customavintage.com?

No, Customavintage.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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