Billabongoutlets.com Scam Store: What You Need To Know

Written by Daniel Zimmerman

Billabongoutlets.com is a fraudulent website that offers to purchase clothes at extremely low prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is actually just a story to make you think this site is legitimate. After ordering from this site, you will most likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will show the warning signs regarding the Billabongoutlets.com shop, the way this scam operates, and show how to detect similar scams. This will help you to avoid similar shopping frauds in future.

Billabongoutlets.com Site – Scam Overview

As I said, Billabongoutlets.com may initially look like a genuine discounter or the seller of stock liquidation items. But a quick analysis shows a disturbing amount of red flags that indicate clearly about this site’s fraudulence. Questionable advertising methods, unreasonably low prices, absence of customer support and user feedback – this site accomplishes the scam bingo right away.

WebsiteBillabongoutlets.com
HostingAS13335 Cloudflare, Inc.
United States, San Francisco
IP Address104.18.73.116
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Billabongoutlets.com Scam

Billabongoutlets.com Scam

By purchasing items on pages like Billabongoutlets.com, it is unlikely that you will acquire the items you’ve ordered. More typically, it results in one of 3 cases common for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fake items of popular brands, the standard will be inferior, to say the least. Eventually, the site may inform about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a specifically common case when ordering from pages that sell baubles, small electronics and stuff the like.

Wrong item. To make the trade look legit, but spend even less money on the delivered item, cheats may send a accidental item they have instead of what you’ve ordered. A worn t-shirt instead of a new one, a dented aluminum platter instead of a set of dishes – scammers may turn rather inventive in that case.

Nothing at all. This is the most usual case when ordering from sites like Billabongoutlets.com. Fraudsters take your money, promise the delivery, and then merely vanish. As scam sites do not aim to exist for a long time, frauds do not bother themselves with creating even a faint visibility of legitimacy.

Billabongoutlets.com scam – How does it work?

As any scam, Billabongoutlets.com runs a simple and well-proven scheme of operations. It commonly consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Scammers post massive amounts of advertisements on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms legitimate, they do not doubt anything at this point. Ads become especially persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once users are on the site, scammers do their best to make the customers buy something. Mind-boggling deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed users stick to the offers and proceed to paying for the order.

Payments are done in a strange manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, fraudsters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to tricksters, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once tricksters get enough money, or – what is more likely – there are enough grievances and user reports about the site being a scam, they simply vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough individuals know about the dishonest activity, the money flow will dry up, leaving fraudsters with no reason to move on. Reporting the scam to the hosting speeds up the domain takedown.

Why is Billabongoutlets.com a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is fraudulent without risking your money. Fortunately, rascals do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Hoax websites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any reputation with user reviews. Obviously, even benign shopping sites will lack consumer comments shortly after the start, since there were not many customers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face unrealistic reviews that have nothing to do with what the site markets, that’s definitely not a good sign. Any indistinct or nonsense reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on scam sites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not feasible even during sales events such as the aforementioned Christmas. In some cases, fraudulent websites set the prices low without saying anything about discounts, but they will most likely be ludicrous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its sensible limits.

3. No customer support.

That factor distinguishes scam sites from the legit ones, even newly established. When a site is about to defraud the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the page will have no contact info at all.

About us scam site

Typically for fraudulent sites, the “About us” column is completely empty

When they offer an email, or even a phone number to reach them out, there is a huge possibility that these numbers and emails will be dead silent to your request. This, or you will receive some generic text regardless of your inquiry.

As frauds tend to reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they are used on a different website, be sure you are facing a blatant scam.

Several scams same email

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are plenty of genuine shops and services using direct bank transfers, CashApp, Venmo or payment systems like them. Each of the latter has the same feature I’ve already mentioned above: they do not suppose any refunds. And this is what makes it so attractive to scammers – once you’ve sent the money, nothing will help you to get the money back.

Some websites may also ask for payments in cryptocurrency, which feature even less control. While crypto payments expand their presence slowly, they still remain a beloved bay for different fraudsters.

5. Items’ images are sourced from another page

As scammers most likely don’t have any goods, they cannot make unique images. Thus their only option is to steal these images elsewhere. When crooks sell identical goods on different pages, you can find such pics on similarly-looking fraudulent pages. By reverse image searching on Google, you can prove the uniqueness of an image.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As scammers may use the same topic repeatedly, they put the same web design under the new URL, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search advice from the previous paragraph may lead you to the identical copy of the original site. It makes uncovering such scams particularly easy, but scoundrels who run them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are situations when Billabongoutlets.com website, along with similar scam sites, are promoted by malware. Adware and browser hijackers are malware types that aim specifically at such purposes. If you notice excessive amounts of ads appearing in your web browser, see your search inquiries redirected in an unusual search engine and some random pages open time to time, consider scanning your PC with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Billabongoutlets.com Scam

What is Billabongoutlets.com?

Billabongoutlets.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Billabongoutlets.com is a scam?

There are multiple warning signs to watch out for. Firstly, Billabongoutlets.com shop recently set up its online platform, which is a common feature of short-lived deceptive sites that rapidly evaporate. Secondly, the site lacks contact information such as a telephone number, physical address, or live chat choice, making it difficult to address matters or inquiries. Thirdly, it provides fake business information, giving no genuine data about the organization behind the webpage. Moreover, this scam entices shoppers with exaggerated rebates and sales offers, reducing prices by over 70% or even 90%. Moreover, Billabongoutlets.com reproduces material and product images from legitimate online stores like Alibaba, Amazon, and Aliexpress, demonstrating a shortage of originality and reliability. Furthermore, despite claiming to offer trendy and chic products, the platform lacks any social media presence or links to social media platforms. Lastly, genuine customer feedback is completely absent, with reports of delayed or absent deliveries, poor customer support, faulty or incorrect products, repayment difficulties, and unauthorized charges on credit cards.

Is Billabongoutlets.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Billabongoutlets.com?

Take the following steps if you have made a purchase on Billabongoutlets.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Billabongoutlets.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Billabongoutlets.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Billabongoutlets.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Billabongoutlets.com?

No, Billabongoutlets.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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