Is Viguena.com Safe or a Scam? Crucial Info Here

Written by Daniel Zimmerman

Viguena.com is a scam website that offers to purchase various clothing at extremely low prices. It may look like a discounter or a reseller of goods from stock liquidation, but it is in fact just a story to make you think this site is legitimate. After ordering from this site, you will most likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will highlight the concerning indicators regarding the Viguena.com store, the way this fraud operates, and explain how to detect similar scams. This will help you to avoid similar shopping frauds in upcoming times.

Viguena.com Site – Scam Overview

As I said, Viguena.com may initially appear like a legit discounter or the merchant of stock liquidation items. But a short analysis shows a disturbing amount of red flags that indicate clearly about this site’s fraudulence. Questionable advertising methods, excessively low prices, lack of customer support and customer testimonials – this site accomplishes the fraud bingo right away.

Website Viguena.com
Hosting AS13335 Cloudflare, Inc.
Canada, Ottawa
IP Address 23.227.38.72
Threat Type Scam/Fraud
Scam Type Fraudulent/Scam online shop
Viguena.com Scam

Viguena.com Scam

By purchasing on websites like Viguena.com, it is unlikely that you will receive the goods you’ve ordered. More frequently, it results in one of 3 situations typical for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the grade will be inferior, to say the least. Eventually, the site may inform about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a especially common case when ordering from sites that offer baubles, small electronics and stuff the like.

Wrong item. To make the trade look more legitimate, but spend even less money on the delivered item, frauds may send a random item they have on hand instead of your order. An old t-shirt instead of a new one, a dirty aluminum platter instead of a set of dishes – frauds may turn rather inventive in that case.

Nothing at all. This is the most usual case when ordering items from pages like Viguena.com. Scams take your money, promise the delivery, and then simply vanish. As scams do not aim to exist for a long time, rascals are not wasting time creating even a faint sight of legitimacy.

Viguena.com scam – How does it work?

As any fraud, Viguena.com follows a simple and well-proven modus operandi. It usually consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Scammers post massive amounts of promotions on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms legitimate, they do not doubt anything at this point. Ads become especially convincing during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the site, swindlers do their best to make the consumers buy something. Mind-boggling deals, additional discounts, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed users stick to the offers and proceed to paying for the order.

Payments are done in a peculiar manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, deceivers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to tricksters, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once rascals get enough money, or – what is more likely – there are enough grievances and user feedback regarding the site being fraudulent, they simply disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people are aware about the deceptive activity, the money flow will dry up, leaving swindlers with no reason to move on. Reporting the scam to the hosting speeds up the domain takedown.

Why is Viguena.com a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is fraudulent without risking your money. Fortunately, frauds do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud sites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any online reputation with reviews. Obviously, even benign shopping sites will lack consumer comments shortly after the start, as there were only a few clients yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, when you face phishy-looking reviews that have no relation to what the site markets, that’s definitely not a good sign. Any vague or drivel reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on fraudulent sites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not viable even during sales events such as the aforementioned Christmas. In some cases, dishonest websites set the prices low without saying anything about discounts, but they will most likely be outrageous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every sell-off has its sensible limits.

3. No customer support.

This is what distinguishes dishonest websites from the genuine ones, even newly established. When a site is about to rip off the clients, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the page will likely have no support contacts whatsoever.

About us scam site

Typically for fraudulent sites, the “About us” column is completely empty

When they offer a contact email, or even a phone to contact them, there is a huge chance that these numbers and emails will be dead silent to your request. This, or you will receive some generic text regardless of your inquiry.

As scammers tend to reuse numbers and emails as “support” contacts, you can search them on Google. When they appear on a different website, be sure you are facing a blatant scam.

Several scams same email

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are a lot of genuine shops using direct bank transfers, CashApp, Venmo or similar payment systems. Each of the latter has the same pitfall I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you’ve sent the money, there’s no way to get the money back.

Some sites may also ask for payments in cryptocurrency, which is even less controllable than aforementioned payment methods. While crypto payments expand their presence slowly, they still remain a beloved bay for different rascals.

5. Items’ images are sourced from another page

As scammers are unlikely to have any real items on hand, they are not able to shoot unique pictures. Thus their only option is to steal these images from other websites. When rascals offer identical goods on different websites, you can find such pics on similarly-designed scam sites. By reverse image searching on Google, you can prove the uniqueness of an image.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As frauds may use the same topic again and again, they use the same web design under the new address, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search advice from the previous paragraph may lead you to the copy of the original site. It allows you to uncover such frauds pretty easy, but criminals who stand behind them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are situations when Viguena.com website, together with similar scam pages, are promoted by malware. Adware and browser hijackers are malware types that aim specifically at such purposes. If you see excessive amounts of ads appearing in your browser, see your search inquiries redirected into a different search engine and some random pages open time to time, scan your system with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Viguena.com Scam

What is Viguena.com?

Viguena.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Viguena.com is a scam?

There are a couple of warning signs to watch out for. First and foremost, Viguena.com shop recently set up its website, which is a typical feature of ephemeral deceptive sites that quickly vanish. Secondly, the website lacks contact details such as a telephone number, street address, or real-time chat alternative, making it hard to resolve problems or inquiries. Thirdly, it shows counterfeit company details, presenting no genuine data about the enterprise behind the online platform. Furthermore, this fraudulent scheme entices shoppers with impractical discounts and promotions, cutting prices by over 70% or even 90%. Furthermore, Viguena.com plagiarizes material and product images from authentic e-commerce platforms like Alibaba, Amazon, and Aliexpress, showing a absence of innovation and reliability. Furthermore, despite asserting to provide trendy and fashionable products, the site lacks any social media presence or links to online networking platforms. Finally, authentic client testimonials is completely absent, with reports of delayed or absent deliveries, poor customer support, defective or inaccurate products, reimbursement difficulties, and illegitimate transactions on credit cards.

Is Viguena.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Viguena.com?

Take the following steps if you have made a purchase on Viguena.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Viguena.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Viguena.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Viguena.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Viguena.com?

No, Viguena.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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