We Looked Into Trustowl.co.uk: Scam or Legit? The Verdict

Written by Daniel Zimmerman

Trustowl.co.uk is a deceptive website that offers to buy items at extremely low prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is in fact just a narrative to make you think this site is legitimate. Upon ordering from this site, you will likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will highlight the red flags regarding the Trustowl.co.uk shop, the way this scam operates, and explain how to detect similar scams. This will help you to avoid similar shopping deceptions in future.

Trustowl.co.uk Site – Scam Overview

As I said, Trustowl.co.uk may initially appear like a genuine discounter or the seller of stock liquidation items. But a short analysis shows a disturbing amount of red flags that indicate clearly about this site’s dishonesty. Unfair advertising methods, extremely low prices, absence of customer support and customer reviews – this site accomplishes the scam bingo right away.

Website Trustowl.co.uk
Hosting AS13335 Cloudflare, Inc.
Canada, Ottawa
IP Address 23.227.38.65
Threat Type Scam/Fraud
Scam Type Fraudulent/Scam online shop
Trustowl.co.uk Scam

Trustowl.co.uk Scam

By purchasing on pages like Trustowl.co.uk, it is unlikely that you will receive the items you’ve ordered. More typically, it results in one of 3 instances characteristic for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the quality will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a particularly often case when ordering from pages that market baubles, small electronics and stuff the like.

Wrong item. To make the purchase look more legitimate, but spend even less money on the delivered item, scammers may send a random item they have on hand instead of your order. A worn t-shirt instead of a branded one, a dirty aluminum plate instead of a set of dishes – scammers may turn quite inventive in that case.

Nothing at all. This is the most typical situation when ordering items from websites like Trustowl.co.uk. Scams take your money, promise the delivery, and then simply vanish. As scams do not aim to exist for a long time, rascals are not wasting time creating even a vague semblance of legitimacy.

Trustowl.co.uk scam – How does it work?

As any scam, Trustowl.co.uk follows a simple and well-proven scheme of operations. It usually consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Frauds post huge amounts of promotions on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms genuine, they do not suspect anything at this point. Ads become especially convincing during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the site, fraudsters do their best to make the customers buy something. Mind-boggling deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed individuals stick to the offers and proceed to paying for the order.

Payments are done in a strange manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, swindlers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once swindlers get enough money, or – what is more likely – there are enough grievances and user reports about the site being a scam, they just disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people are aware about the fraudulent activity, the profits will dry up, leaving swindlers with no motivation to move on. Reporting the scam to the hosting speeds up the domain takedown.

Why is Trustowl.co.uk a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is deceptive without risking your money. Fortunately, scammers do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Scam websites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any online reputation with feedback. Obviously, even benign online shopping sites will lack consumer comments when they have just started, as there were not many clients yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face phishy-looking reviews that have no relation to what the site sells, that’s definitely not a good sign. Any blurred or nonsense reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on dishonest websites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not feasible even during sales events such as the aforementioned Black Friday. In some cases, scam sites set the prices low without saying anything about discounts, but they will most likely be absurd, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every sell-off has its logical limits.

3. No customer support.

That factor distinguishes fraudulent sites from the legit ones, even newly established. When a site is about to defraud the customers, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the page will have no support contacts whatsoever.

About us scam site

Typically for fraudulent sites, the “About us” column is completely empty

When they offer an email, or even a phone to reach them out, there is a great chance that these emails and numbers will be dead silent to your request. This, or you will receive some generic text regardless of your question.

As frauds tend to reuse phone numbers and email addresses for specifying them as “support”, you can search them on Google. When they are mentioned on a different website, be sure you’re facing a blatant scam.

Several scams same email

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are plenty of benign shops and services using direct bank transfers, CashApp, Venmo or payment systems like them. All of them though have the same pitfall I’ve already mentioned above: they do not suppose any refunds. And this is what makes it so attractive to scammers – once you’ve sent the money, there’s no way to get the money back.

Some websites may also offer payments in crypto, which feature even less control. While cryptocurrency payments expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As rascals most likely don’t have any real items, they cannot create unique images. Thus their option is simply to steal these images from other sites. When scams offer the same goods on different pages, you can find such pics on similarly-looking fraudulent sites. By searching for the image on Google, you can prove whether the image is unique or not.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Scammers do not stop on stealing pics. As rascals may use the same topic again and again, they use the same site design under the new URL, and voila – a new scam is ready to rock-n-roll! In some cases, image search on Google advice from the previous paragraph may lead you to the identical copy of the original site. It allows you to unveil such scams pretty easy, but crooks who run them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Trustowl.co.uk website, together with similar scam sites, are promoted by malware. Adware and browser hijackers are malware types that aim specifically at such purposes. If you see excessive ads appearing in your browser, have your search queries redirected into a different search engine and some random pages open time to time, scan your PC with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Trustowl.co.uk Scam

What is Trustowl.co.uk?

Trustowl.co.uk operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Trustowl.co.uk is a scam?

There are multiple red flags to watch out for. To begin with, Trustowl.co.uk shop recently set up its online platform, which is a frequent trait of short-lived fraud websites that swiftly evaporate. Secondly, the site lacks contact details such as a telephone number, street address, or real-time chat alternative, making it difficult to tackle problems or questions. Third, it shows fake business information, presenting no genuine details about the organization behind the online platform. Furthermore, this scam entices customers with exaggerated discounts and promotions, reducing prices by over 70% or even 90%. Furthermore, Trustowl.co.uk plagiarizes content and item pictures from legitimate online stores like Alibaba, Amazon, and Aliexpress, demonstrating a shortage of innovation and credibility. Moreover, despite asserting to provide trendy and chic goods, the site lacks any social media presence or links to social media platforms. To conclude, real customer feedback is completely absent, with reports of delayed or missing deliveries, inferior customer service, defective or incorrect products, refund difficulties, and unauthorized billing on credit cards.

Is Trustowl.co.uk a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Trustowl.co.uk?

Take the following steps if you have made a purchase on Trustowl.co.uk:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Trustowl.co.uk as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Trustowl.co.uk account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Trustowl.co.uk order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Trustowl.co.uk?

No, Trustowl.co.uk does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
Trustowl.co.uk Scam

Store Name: Trustowl.co.uk

Store Description: Trustowl.co.uk is an online store that has been identified as a fraudulent website involved in scam activities. It claims to offer a variety of items, often at extremely low prices, to attract unsuspecting customers. However, numerous red flags and customer reports indicate that Trustowl.co.uk either sends counterfeit or inferior items, or fails to deliver anything at all. The website lacks genuine contact information, company details, and social media presence. It has been found to plagiarize content and product images from legitimate online stores, further compromising its credibility. Due to these factors, it is strongly advised to avoid Trustowl.co.uk and similar websites to protect oneself from financial loss and potential scams.

Price range: $5 - $100

Address: no

Telephone: no

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User Review
4.18 (11 votes)
Comments Rating 0 (0 reviews)

About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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