Is Trusagen.com Legit or a Ripoff? Our In-Depth Investigation

Trusagen.com is a deceptive website that offers to purchase items at extremely low prices. It may look like a discounter or a reseller of goods from stock liquidation, but it is in fact just a narrative to make you think this site is legitimate. After ordering from this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will highlight the concerning indicators regarding the Trusagen.com store, the way this fraud operates, and teach how to detect similar scams. This will help you to avoid similar shopping deceptions in future.

Trusagen.com Site – Scam Overview

As I said, Trusagen.com may initially look like a authentic discounter or the seller of stock liquidation items. But a short analysis shows a disturbing amount of red flags that say clearly about this site’s fraudulence. Questionable advertising methods, extremely low prices, lack of customer support and user reviews – this site accomplishes the scam bingo right away.

Trusagen.com Scam

By purchasing on websites like Trusagen.com, it is questionable that you will acquire the items you’ve ordered. More typically, it results in one of 3 situations typical for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the standard will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a notably often case when ordering from sites that promote baubles, small electronics and stuff the like.

Wrong item. To make the purchase look real, but spend even less money on the delivered item, scammers may send a random item they have on hand instead of what you’ve ordered. A worn t-shirt instead of a new one, a scratched aluminum platter instead of a set of dishes – scammers may turn rather inventive in that case.

Absolutely nothing. This is the most common outcome when ordering from websites like Trusagen.com. Fraudsters take your money, promise the delivery, and then merely vanish. As scams do not aim to exist for a long time, scammers do not bother themselves with creating even a faint visibility of legitimacy.

Trusagen.com scam – How does it work?

As any fraud, Trusagen.com runs a simple and well-proven modus operandi. It commonly consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Scammers post huge amounts of advertisements on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms benign, they do not doubt anything at this point. Ads become particularly compelling during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the site, swindlers do their best to make the customers buy something. Impossibly good deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed users stick to the offers and proceed to paying for the order.

Payments are done in a quirky manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, deceivers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to fraudsters, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once tricksters get enough money, or – what is more likely – there are enough complaints and user reports regarding the site being fraudulent, they simply vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people know about the fraudulent activity, the profits will dry up, leaving cheats with no reason to move on. Reporting the scam to the hosting helps take the domain down pretty quickly.

Why is Trusagen.com a Scam?

Well, we just talked about the way the fraud site operates. Now, let’s see how to understand whether the site is deceptive without risking your money. Fortunately, scammers do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud sites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any reputation with feedback. Obviously, even benign online shopping sites will lack user feedback when they have just started, since there were only a few customers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Definitely not generic comments generated by AI

However, when you face unrealistic reviews that have nothing to do with what the site markets, that’s definitely not a good sign. Any obscure or gibberish reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on scam websites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not trustworthy even during sales events such as the aforementioned Thanksgiving day. In some cases, fraudulent websites set the prices low without saying anything about discounts, but they will most likely be preposterous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every discount has its reasonable limits.

3. No customer support.

That factor distinguishes scam sites from the benign ones, even newly established. When a site is about to defraud the buyers, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will most likely have no contact info at all.

Typically for fraudulent websites, the “About us” column is completely empty

When they offer a contact email, or even a phone to contact them, there is a huge chance that these emails and numbers will be unresponsive to your request. This, or you will receive some generic text regardless of your question.

As scoundrels often reuse numbers and emails as “support” contacts, you can search them on Google. When they are used on a totally different site, be sure you are facing a blatant scam.

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are plenty of trustworthy services using direct bank transfers, CashApp, Venmo or similar payment systems. All of them though have the same pitfall I’ve already mentioned above: these methods do not suppose any refund options. And this is what attracts scammers – once you paid for the order, nothing will help you to get the money back.

Some websites may also offer payments in cryptocurrency, which feature even less control. While cryptocurrency payments expand their presence slowly, they still remain a beloved bay for different rascals.

5. Items’ images are sourced from another page

As frauds most likely don’t have any items on hand, they cannot make unique pics. Thus their only option is simply to hijack these images from other sites. When scammers offer the same goods on different sites, you can find such pics on similarly-looking scam pages. By searching for the image on Google, you can prove whether the image is unique or not.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As rascals may scam people on the same topic repeatedly, they use the same site design under the new URL, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search on Google advice I’ve mentioned above may lead you to the identical copy of the site you’ve started on. It makes uncovering such scams particularly easy, but scoundrels who create them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Frequently Asked Questions about the Trusagen.com Scam