TrueValueUS.com Scam Store: A Fake Macys Website

Written by Daniel Zimmerman

TrueValueUS.com is a fraudulent website that offers to purchase items from Macys at unusually discounted prices. This site may look like a discounter or a reseller of goods from stock liquidation, but it is actually just a story to make you think about this site as a legitimate one. Upon ordering from this site, you will most likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will demonstrate the red flags regarding the TrueValueUS.com shop, the way this scam operates, and teach how to detect similar frauds. This will help you to avoid similar shopping frauds in future.

TrueValueUS.com Site – Scam Overview

As I said, TrueValueUS.com may initially seem like a authentic discounter or the seller of stock liquidation items. But a brief analysis shows a disturbing amount of red flags that say clearly about this site’s deception. Questionable advertising methods, extremely low prices, lack of user support and customer reviews – this site accomplishes the scam bingo right away.

Website TrueValueUS.com
Hosting AS13335 Cloudflare, Inc.
United States, San Francisco
IP Address 104.18.26.78
Threat Type Scam/Fraud
Scam Type Fraudulent/Scam online shop
TrueValueUS.com Scam

TrueValueUS.com Scam

By shopping on pages like TrueValueUS.com, it is unlikely that you will get the goods you’ve ordered. More often, it results in one of 3 situations typical for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the characteristic will be inferior, to say the least. Eventually, the site may indicate about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a especially often case when ordering from websites that offer baubles, small electronics and stuff the like.

Wrong item. To make the transaction look legit, but spend even less money on the actual item, cheats may send a random item they have instead of what you’ve ordered. A worn t-shirt instead of a new one, a scratched aluminum dish instead of a set of dishes – frauds may turn really inventive in that case.

Nothing at all. This is the most common scenario when ordering from sites like TrueValueUS.com. Frauds take your money, promise the delivery, and then simply vanish. As scam sites do not aim to exist for a long time, scams do not bother themselves with creating even a slight semblance of legitimacy.

TrueValueUS.com scam – How does it work?

As any scam, TrueValueUS.com follows a simple and well-proven scheme of operations. It commonly consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Scammers post huge amounts of promotions on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users regard ads on the mentioned platforms genuine, they do not suspect anything at this point. Ads become especially compelling during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once users are on the site, scammers do their best to make the individuals buy something. Mind-boggling deals, additional discounts, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed individuals stick to the offers and proceed to paying for the order.

Payments are done in a curious manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, tricksters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once swindlers get enough money, or – what is more likely – there are enough complaints and user feedback about the site being fraudulent, they simply vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough customers are aware about the fraudulent activity, the money flow will dry up, leaving cheats with no motivation to move on. Reporting the scam to the domain hosting helps take the domain down pretty quickly.

Why is TrueValueUS.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, frauds do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Scam websites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any reputation with reviews. Obviously, even legit online shopping sites will lack buyer opinions shortly after the start, as there were not many patrons yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, when you face unrealistic reviews that have nothing to do with what the site offers for sale, that’s definitely not a good sign. Any unclear or gibberish reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on fraudulent websites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not feasible even during sales events such as the aforementioned Christmas. In some cases, scam sites have the initial price low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its sensible limits.

3. No customer support.

That factor distinguishes scam sites from the genuine ones, even newly established. When a site is about to defraud the customers, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the page will likely have no contact info whatsoever.

About us scam site

Typically for fraudulent websites, the “About us” column is completely empty

When they offer an email, or even a phone number to contact them, there is a great chance that these emails and numbers will be unresponsive to your request. This, or they will answer you with generic text regardless of your question.

As scammers often reuse phone numbers and email addresses for specifying them as “support”, you can search them on Google. When they appear on a different website, be sure you’re facing a blatant scam.

Several scams same email

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are a lot of genuine services and shops using direct bank transfers, CashApp, Venmo or payment systems like them. Each of the latter has the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what attracts scammers – once you paid for the order, there’s no way to get the money back.

Some websites may also offer payments in cryptocurrency, which is even less controllable than aforementioned payment methods. While cryptocurrency payments expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As fraudsters are unlikely to have any goods, they are not able to shoot unique pictures. Thus their only option is to steal these images from other websites. When scammers market the same goods on different pages, you can find same pics on similarly-designed scam pages. By searching for the image on Google, you can prove whether the image is unique or not.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As scammers may scam people on the same topic again and again, they put the same web design under the new URL, and voila – a new scam is ready to rock-n-roll! In some cases, reverse image search advice from the previous paragraph may lead you to the identical copy of the site you’ve started on. It allows you to uncover such frauds pretty easy, but scammers who create them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when TrueValueUS.com website, together with similar scam pages, are promoted by malware. Adware and browser hijackers are malware types known for such behavior. If you see excessive ads appearing in your browser, have your search inquiries going in an unusual search engine and some random pages open time to time, consider scanning your system with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the TrueValueUS.com Scam

What is TrueValueUS.com?

TrueValueUS.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if TrueValueUS.com is a scam?

There are multiple indicators that point at fraudulent nature of TrueValueUS.com shop. First and foremost, TrueValueUS.com shop recently created its website, which is a frequent trait of brief fraud sites that rapidly disappear. Second, the webpage lacks contact information such as a telephone number, street address, or real-time chat alternative, making it difficult to tackle problems or queries. Thirdly, it shows fake business information, offering no genuine information about the company behind the website. Furthermore, this fraudulent scheme entices customers with impractical rebates and promotions, cutting prices by over 70% or even 90%. Moreover, TrueValueUS.com plagiarizes material and item pictures from genuine e-commerce platforms like Alibaba, Amazon, and Aliexpress, indicating a lack of unique ideas and trustworthiness. In addition, despite claiming to provide trendy and stylish products, the site lacks any online networking presence or links to online networking platforms. To conclude, genuine customer feedback is completely absent, with reports of delayed or absent deliveries, inferior client assistance, flawed or wrong products, repayment difficulties, and unauthorized transactions on credit cards.

Is TrueValueUS.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on TrueValueUS.com?

Take the following steps if you have made a purchase on TrueValueUS.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report TrueValueUS.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a TrueValueUS.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your TrueValueUS.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on TrueValueUS.com?

No, TrueValueUS.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
TrueValueUS.com Scam

Store Name: TrueValueUS.com

Store Description: TrueValueUS.com is an online store that has been identified as a fraudulent from Macys website involved in scam activities. It claims to offer a variety of items, often at extremely low prices, to attract unsuspecting customers. However, numerous red flags and customer reports indicate that TrueValueUS.com either sends counterfeit or inferior items, or fails to deliver anything at all. The website lacks genuine contact information, company details, and social media presence. It has been found to plagiarize content and product images from legitimate online stores, further compromising its credibility. Due to these factors, it is strongly advised to avoid TrueValueUS.com and similar websites to protect oneself from financial loss and potential scams.

Price range: $5 - $100

Address: no

Telephone: no

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User Review
4.15 (13 votes)
Comments Rating 0 (0 reviews)

About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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