Analyzing Totemato.com: Should You Trust It? Our Take

Totemato.com is a fraudulent website that offers to purchase women clothing at extremely low prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is in fact just a ploy to make you think this site is legitimate. Upon ordering from this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will show the warning signs regarding the Totemato.com site, the way this fraud operates, and explain how to detect similar scams. This will help you to avoid similar shopping deceptions in upcoming times.

Totemato.com Site – Scam Overview

As I said, Totemato.com may initially appear like a genuine discounter or the merchant of stock liquidation items. But a brief analysis shows a concerning amount of red flags that say clearly about this site’s fraudulence. Questionable advertising methods, excessively low prices, absence of customer support and customer reviews – this site accomplishes the scam bingo right away.

Totemato.com Scam

By shopping on websites like Totemato.com, it is uncertain that you will get the items you’ve ordered. More frequently, it results in one of 3 situations typical for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the standard will be inferior, to say the least. Eventually, the site may notify about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a particularly frequent case when ordering from sites that market baubles, small electronics and stuff the like.

Wrong item. To make the deal look real, but spend even less money on the actual item, frauds may send a accidental item they have instead of what you’ve ordered. An old t-shirt instead of a brand new one, a scratched aluminum platter instead of a set of dishes – frauds may turn rather inventive in that case.

Absolutely nothing. This is the most common outcome when ordering items from pages like Totemato.com. Scams take your money, promise the delivery, and then simply vanish. As scams do not aim to exist for a long time, frauds are not wasting time creating even a vague semblance of legitimacy.

Totemato.com scam – How does it work?

As any fraud, Totemato.com runs a simple and well-proven modus operandi. It commonly consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Frauds post huge amounts of promotions on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms benign, they do not doubt anything at this point. Ads become particularly convincing during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once consumers are on the site, deceivers do their best to make the users buy something. Impossibly good deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.

Payments are done in a strange manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, tricksters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once tricksters get enough money, or – what is more likely – there are enough grievances and user feedback regarding the site being a scam, they simply vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough individuals are aware about the fraudulent activity, the money flow will dry up, leaving cheats with no motivation to move on. Reporting the scam to the hosting speeds up the domain takedown.

Why is Totemato.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, fraudsters do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Scam sites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any reputation with feedback. Obviously, even legit shopping sites will lack consumer comments when they have just started, as there were not many consumers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Definitely not generic comments generated by AI

However, when you face phishy-looking reviews that have no relation to what the site sells, that’s definitely not a good sign. Any unclear or drivel reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on deceptive websites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not trustworthy even during sales events such as the aforementioned Christmas. In some cases, deceptive sites have the initial price low without saying anything about discounts, but they will most likely be ludicrous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every sell-off has its reasonable limits.

3. No customer support.

This is what distinguishes fraudulent websites from the genuine ones, even newly established. When a site is about to rip off the clients, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will most likely have no support contacts at all.

Typically for fraudulent sites, the “About us” column is completely empty

When they offer an email, or even a phone number to reach them out, there is a huge possibility that these numbers and emails will be unresponsive to your request. This, or they will answer you with generic text regardless of your inquiry.

As scoundrels often reuse numbers and emails for specifying them as “support”, you can search them on Google. When they appear on a different site, be sure you’re facing a blatant scam.

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are a whole lot of trustworthy shops and services using direct bank transfers, CashApp, Venmo or payment systems like them. All of them though have the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what attracts scammers – once you paid for the order, there’s no way to get the money back.

Some websites may also ask for payments in cryptocurrency, which feature even less control. While cryptocurrency payments expand their presence slowly, they still remain a beloved bay for different scammers.

5. Items’ images are sourced from another page

As scammers are unlikely to have any items on hand, they cannot create unique pictures. Thus their option is simply to hijack these images elsewhere. When frauds offer the same items on different websites, you can find such pics on similarly-looking fraudulent pages. By reverse image searching on Google, you can prove whether the image is unique or not.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Rascals do not copy only photos. As scammers may scam people on the same topic again and again, they reuse the same site design under the new address, and voila – a new scam site is ready to rock-n-roll! In some cases, image search advice I’ve mentioned above may lead you to the identical copy of the original site. It makes uncovering such frauds pretty easy, but scoundrels who create them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Frequently Asked Questions about the Totemato.com Scam