Tianuan.com Scam Store: A Fake Online Shop

Written by Daniel Zimmerman

Tianuan.com is a deceptive website that offers to purchase items at exceptionally cheap prices. This site may look like a discounter or a reseller of goods from stock liquidation, but it is actually just a narrative to make you think this site is legitimate. Upon ordering from this site, you will likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will highlight the red flags regarding the Tianuan.com shop, the way this deception operates, and teach how to detect similar scams. This will help you to avoid similar shopping deceptions in future.

Tianuan.com Site – Scam Overview

As I said, Tianuan.com may initially look like a authentic discounter or the merchant of stock liquidation items. But a brief analysis shows a concerning amount of red flags that indicate clearly about this site’s fraudulence. Questionable advertising methods, extremely low prices, lack of user support and customer reviews – this site completes the fraud bingo right away.

Website Tianuan.com
Hosting AS13335 Cloudflare, Inc.
United States, San Francisco
IP Address 104.17.232.29
Threat Type Scam/Fraud
Scam Type Fraudulent/Scam online shop
Tianuan.com Scam

Tianuan.com Scam

By shopping on websites like Tianuan.com, it is improbable that you will obtain the goods you’ve ordered. More often, it results in one of 3 situations typical for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to imitation items of popular brands, the characteristic will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a notably often case when ordering from websites that sell baubles, small electronics and stuff the like.

Wrong item. To make the trade look real, but spend even less money on the actual item, cheats may send a accidental item they have instead of what you’ve ordered. An old t-shirt instead of a branded one, a dented aluminum plate instead of a set of dishes – scammers may turn rather inventive in that case.

Absolutely nothing. This is the most common case when ordering items from websites like Tianuan.com. Fraudsters take your money, promise the delivery, and then simply disappear. As scams are not going to exist for a long time, scammers do not bother themselves with creating even a faint visibility of legitimacy.

Tianuan.com scam – How does it work?

As any fraud, Tianuan.com follows a simple and well-proven modus operandi. It usually consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Frauds post huge amounts of advertisements on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms benign, they do not suspect anything at this point. Ads become especially persuasive during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once users are on the site, scammers do their best to make the individuals buy something. Impossibly good deals, additional discounts, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed consumers stick to the offers and proceed to paying for the order.

Payments are done in a curious manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, tricksters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to tricksters, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once rascals get enough money, or – what is more likely – there are enough grievances and user reports about the site being fraudulent, they simply disappear. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people are aware about the deceptive activity, the money flow will dry up, leaving cheats with no motivation to move on. Reporting the scam to the domain hosting helps take the domain down pretty quickly.

Why is Tianuan.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is deceptive without risking your money. Fortunately, fraudsters do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Hoax websites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any reputation with feedback. Obviously, even legit shopping sites will lack user feedback when they have just started, as there were not many consumers yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face unrealistic reviews that have no relation to what the site sells, that’s definitely not a good sign. Any obscure or drivel reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on fraudulent sites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not trustworthy even during sales events such as the aforementioned Black Friday. In some cases, deceptive sites set the prices low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every discount has its sane limits.

3. No customer support.

That factor distinguishes dishonest sites from the legit ones, even newly established. When a site is about to defraud the customers, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the page will most likely have no contact info at all.

About us scam site

Typically for fraudulent sites, the “About us” column is completely empty

When they offer a contact email, or even a phone number to reach them out, there is a huge possibility that these contacts will be dead silent to your request. This, or you will receive some generic text regardless of your question.

As scammers tend to reuse phone numbers and email addresses for specifying them as “support”, you can search them on Google. When they are mentioned on a different site, be sure you’re facing a blatant scam.

Several scams same email

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are a lot of trustworthy shops using direct bank transfers, CashApp, Venmo or payment systems like them. Each of the latter has the same feature I’ve already mentioned above: they do not suppose any refunds. And this is what attracts scammers – once you’ve sent the money, there’s no way to get the money back.

Some websites may also offer payments in cryptocurrency, which feature even less control. While crypto payments expand their presence slowly, they still remain a beloved bay for different rascals.

5. Items’ images are sourced from another page

As frauds most likely don’t have any real items on hand, they are not able to make unique pictures. Thus their option is to hijack these images elsewhere. When fraudsters market the same items on different websites, you can find such images on similarly-looking fraudulent pages. By reverse image searching on Google, you can prove whether the image is unique or not.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As rascals may parasite on the same topic repeatedly, they use the same site design under the new web-address, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search on Google advice I’ve mentioned above may lead you to the identical copy of the original site. It allows you to uncover such scams particularly easy, but scoundrels who run them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are situations when Tianuan.com website, along with similar scam sites, are promoted by malware. Adware and browser hijackers are two particular malware types known for such behavior. If you notice excessive amounts of ads in your browser, have your search inquiries going into a different search engine and some random pages open time to time, scan your computer with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Tianuan.com Scam

What is Tianuan.com?

Tianuan.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Tianuan.com is a scam?

There are multiple signs that point at fraudulent nature of Tianuan.com shop. To begin with, Tianuan.com shop recently set up its website, which is a typical feature of ephemeral deceptive sites that rapidly evaporate. Second, the website lacks contact information such as a telephone number, street address, or instant messaging alternative, making it challenging to address problems or queries. Third, it shows counterfeit business information, presenting no genuine data about the company behind the website. Furthermore, this scam entices buyers with unrealistic discounts and sales offers, slashing prices by over 70% or even 90%. Additionally, Tianuan.com plagiarizes content and merchandise visuals from genuine online stores like Alibaba, Amazon, and Aliexpress, showing a absence of innovation and credibility. Moreover, despite stating to provide trendy and chic products, the platform lacks any social media presence or links to online networking platforms. To conclude, authentic client testimonials is completely absent, with reports of delayed or absent deliveries, substandard customer support, flawed or incorrect products, refund difficulties, and unauthorized transactions on credit cards.

Is Tianuan.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Tianuan.com?

Take the following steps if you have made a purchase on Tianuan.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Tianuan.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Tianuan.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Tianuan.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Tianuan.com?

No, Tianuan.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
Tianuan.com Scam

Store Name: Tianuan.com

Store Description: Tianuan.com is an online store that has been identified as a fraudulent website involved in scam activities. It claims to offer a variety of items, often at extremely low prices, to attract unsuspecting customers. However, numerous red flags and customer reports indicate that Tianuan.com either sends counterfeit or inferior items, or fails to deliver anything at all. The website lacks genuine contact information, company details, and social media presence. It has been found to plagiarize content and product images from legitimate online stores, further compromising its credibility. Due to these factors, it is strongly advised to avoid Tianuan.com and similar websites to protect oneself from financial loss and potential scams.

Price range: $5 - $100

Address: no

Telephone: no

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User Review
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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