Surestepbuy.com Fact Check: Legitimate or Shady Scam?

Written by Daniel Zimmerman

Surestepbuy.com is a scam website that offers to buy items at extremely low prices. It may look like a discounter or a reseller of goods from stock liquidation, but it is actually just a ploy to make you think this site is legitimate. Upon placing an order on this site, you will most likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will highlight the red flags regarding the Surestepbuy.com store, the way this scam operates, and teach how to detect similar scams. This will help you to avoid similar shopping frauds in upcoming times.

Surestepbuy.com Site – Scam Overview

As I said, Surestepbuy.com may initially seem like a authentic discounter or the merchant of stock liquidation items. But a quick analysis shows a disturbing amount of red flags that indicate clearly about this site’s deception. Questionable advertising methods, unreasonably low prices, absence of user support and customer testimonials – this site completes the scam bingo right away.

Website Surestepbuy.com
Hosting AS13335 Cloudflare, Inc.
United States, San Francisco
IP Address 104.21.1.43
Threat Type Scam/Fraud
Scam Type Fraudulent/Scam online shop
Surestepbuy.com Scam

Surestepbuy.com Scam

By purchasing on sites like Surestepbuy.com, it is questionable that you will get the goods you’ve ordered. More commonly, it results in one of 3 cases common for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fraudulent items of popular brands, the attribute will be inferior, to say the least. Eventually, the site may notify about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a notably often case when ordering from pages that market baubles, small electronics and stuff the like.

Wrong item. To make the deal look more legitimate, but spend even less money on the delivered item, cheats may send a incidental item they have on hand instead of your order. A worn t-shirt instead of a new one, a dented aluminum platter instead of a set of dishes – scammers may turn quite inventive in that case.

Nothing at all. This is the most usual scenario when ordering from pages like Surestepbuy.com. Frauds take your money, promise the delivery, and then merely vanish. As scam websites do not aim to exist for a long time, rascals are not wasting time creating even a remote semblance of legitimacy.

Surestepbuy.com scam – How does it work?

As any fraud, Surestepbuy.com runs a simple and well-proven modus operandi. It usually consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Scammers post abundant amounts of marketing on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms genuine, they do not doubt anything at this point. Ads become particularly compelling during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the website, deceivers do their best to make the customers buy something. Impossibly good deals, additional discounts, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed users stick to the offers and proceed to paying for the order.

Payments are done in a quirky manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, scammers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once rascals get enough money, or – what is more likely – there are enough grievances and user feedback regarding the site being fraudulent, they simply vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough individuals know about the deceptive activity, the profits will dry up, leaving swindlers with no motivation to move on. Reporting the scam to the domain hosting helps take the domain down pretty quickly.

Why is Surestepbuy.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is deceptive without risking your money. Fortunately, scams do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Scam websites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any online reputation with reviews. Obviously, even benign shopping sites will lack user feedback when they have just started, since there were not many patrons yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face phishy-looking reviews that have nothing to do with what the site markets, that’s definitely not a good sign. Any indistinct or balderdash reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on deceptive sites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not viable even during sales events such as the aforementioned Christmas. In some cases, scam websites have the initial price low without saying anything about discounts, but they will most likely be preposterous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its sensible limits.

3. No customer support.

This is what distinguishes fraudulent sites from the benign ones, even newly established. When a site is about to rip off the buyers, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page – the site will most likely have no contact info whatsoever.

About us scam site

Typically for fraudulent websites, the “About us” column is completely empty

When they offer an email, or even a phone number to contact them, there is a huge chance that these emails and numbers will be dead silent to your request. This, or you will receive some generic text regardless of your question.

As scammers tend to reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they appear on a different site, be sure you’re facing a blatant scam.

Several scams same email

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are a whole lot of trustworthy shops using direct bank transfers, CashApp, Venmo or similar payment systems. All of them though have the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you paid for the order, there’s no way to get the money back.

Some websites may also offer payments in crypto, which feature even less control. While crypto transactions expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As scams are unlikely to have any items on hand, they cannot create unique pics. Thus their only option is to steal these images from other websites. When frauds sell the same goods on different sites, you can find same images on similarly-designed scam sites. By searching for the image on Google, you can prove whether the image is unique or not.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Scammers do not stop on stealing pictures. As frauds may scam people on the same topic again and again, they put the same site design under the new URL, and voila – a new scam is ready to rock-n-roll! In some cases, image search on Google advice I’ve mentioned above may lead you to the copy of the site you’ve started on. It makes uncovering such scams pretty easy, but scoundrels who stand behind them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are situations when Surestepbuy.com website, together with similar scam pages, are promoted by malware. Adware and browser hijackers are two particular malware types known for such behavior. If you notice excessive amounts of ads appearing in your web browser, see your search inquiries redirected into a different search engine and some random pages open time to time, scan your device with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Surestepbuy.com Scam

What is Surestepbuy.com?

Surestepbuy.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Surestepbuy.com is a scam?

There are several signs that point at fraudulent nature of Surestepbuy.com shop. First and foremost, Surestepbuy.com shop recently established its online platform, which is a typical feature of brief deceptive sites that swiftly vanish. Second, the site lacks contact details such as a telephone number, physical address, or live chat option, making it difficult to resolve issues or inquiries. Thirdly, it shows bogus company details, giving no real data about the enterprise behind the webpage. Furthermore, this deceptive tactic entices customers with impractical discounts and promotions, cutting prices by over 70% or even 90%. Additionally, Surestepbuy.com reproduces material and merchandise visuals from genuine e-commerce platforms like Alibaba, Amazon, and Aliexpress, showing a absence of innovation and trustworthiness. Furthermore, despite claiming to offer trendy and fashionable products, the webpage lacks any online networking presence or links to online networking platforms. Lastly, real client testimonials is completely absent, with reports of delayed or missing deliveries, inferior customer service, faulty or inaccurate products, reimbursement difficulties, and unauthorized billing on credit cards.

Is Surestepbuy.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Surestepbuy.com?

Take the following steps if you have made a purchase on Surestepbuy.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Surestepbuy.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Surestepbuy.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Surestepbuy.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Surestepbuy.com?

No, Surestepbuy.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
Surestepbuy.com Scam

Store Name: Surestepbuy.com

Store Description: Surestepbuy.com is an online store that has been identified as a fraudulent website involved in scam activities. It claims to offer a variety of items, often at extremely low prices, to attract unsuspecting customers. However, numerous red flags and customer reports indicate that Surestepbuy.com either sends counterfeit or inferior items, or fails to deliver anything at all. The website lacks genuine contact information, company details, and social media presence. It has been found to plagiarize content and product images from legitimate online stores, further compromising its credibility. Due to these factors, it is strongly advised to avoid Surestepbuy.com and similar websites to protect oneself from financial loss and potential scams.

Price range: $5 - $100

Address: no

Telephone: no

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User Review
4.2 (15 votes)
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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