Surestepbuy.com Fact Check: Legitimate or Shady Scam?

Surestepbuy.com is a scam website that offers to buy items at extremely low prices. It may look like a discounter or a reseller of goods from stock liquidation, but it is actually just a ploy to make you think this site is legitimate. Upon placing an order on this site, you will most likely get nothing at all, or, at best, inferior or counterfeit items.

In this article, I will highlight the red flags regarding the Surestepbuy.com store, the way this scam operates, and teach how to detect similar scams. This will help you to avoid similar shopping frauds in upcoming times.

Surestepbuy.com Site – Scam Overview

As I said, Surestepbuy.com may initially seem like a authentic discounter or the merchant of stock liquidation items. But a quick analysis shows a disturbing amount of red flags that indicate clearly about this site’s deception. Questionable advertising methods, unreasonably low prices, absence of user support and customer testimonials – this site completes the scam bingo right away.

Surestepbuy.com Scam

By purchasing on sites like Surestepbuy.com, it is questionable that you will get the goods you’ve ordered. More commonly, it results in one of 3 cases common for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fraudulent items of popular brands, the attribute will be inferior, to say the least. Eventually, the site may notify about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a notably often case when ordering from pages that market baubles, small electronics and stuff the like.

Wrong item. To make the deal look more legitimate, but spend even less money on the delivered item, cheats may send a incidental item they have on hand instead of your order. A worn t-shirt instead of a new one, a dented aluminum platter instead of a set of dishes – scammers may turn quite inventive in that case.

Nothing at all. This is the most usual scenario when ordering from pages like Surestepbuy.com. Frauds take your money, promise the delivery, and then merely vanish. As scam websites do not aim to exist for a long time, rascals are not wasting time creating even a remote semblance of legitimacy.

Surestepbuy.com scam – How does it work?

As any fraud, Surestepbuy.com runs a simple and well-proven modus operandi. It usually consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Scammers post abundant amounts of marketing on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users deem ads on the mentioned platforms genuine, they do not doubt anything at this point. Ads become particularly compelling during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the website, deceivers do their best to make the customers buy something. Impossibly good deals, additional discounts, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed users stick to the offers and proceed to paying for the order.

Payments are done in a quirky manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, scammers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once rascals get enough money, or – what is more likely – there are enough grievances and user feedback regarding the site being fraudulent, they simply vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough individuals know about the deceptive activity, the profits will dry up, leaving swindlers with no motivation to move on. Reporting the scam to the domain hosting helps take the domain down pretty quickly.

Why is Surestepbuy.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is deceptive without risking your money. Fortunately, scams do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Scam websites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any online reputation with reviews. Obviously, even benign shopping sites will lack user feedback when they have just started, since there were not many patrons yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Definitely not generic comments generated by AI

However, once you face phishy-looking reviews that have nothing to do with what the site markets, that’s definitely not a good sign. Any indistinct or balderdash reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on deceptive sites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not viable even during sales events such as the aforementioned Christmas. In some cases, scam websites have the initial price low without saying anything about discounts, but they will most likely be preposterous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its sensible limits.

3. No customer support.

This is what distinguishes fraudulent sites from the benign ones, even newly established. When a site is about to rip off the buyers, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page – the site will most likely have no contact info whatsoever.

Typically for fraudulent websites, the “About us” column is completely empty

When they offer an email, or even a phone number to contact them, there is a huge chance that these emails and numbers will be dead silent to your request. This, or you will receive some generic text regardless of your question.

As scammers tend to reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they appear on a different site, be sure you’re facing a blatant scam.

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are a whole lot of trustworthy shops using direct bank transfers, CashApp, Venmo or similar payment systems. All of them though have the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you paid for the order, there’s no way to get the money back.

Some websites may also offer payments in crypto, which feature even less control. While crypto transactions expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As scams are unlikely to have any items on hand, they cannot create unique pics. Thus their only option is to steal these images from other websites. When frauds sell the same goods on different sites, you can find same images on similarly-designed scam sites. By searching for the image on Google, you can prove whether the image is unique or not.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Scammers do not stop on stealing pictures. As frauds may scam people on the same topic again and again, they put the same site design under the new URL, and voila – a new scam is ready to rock-n-roll! In some cases, image search on Google advice I’ve mentioned above may lead you to the copy of the site you’ve started on. It makes uncovering such scams pretty easy, but scoundrels who stand behind them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Frequently Asked Questions about the Surestepbuy.com Scam