Investigating Simonroux.com: Legit Store or Shady Scam?

Simonroux.com is a deceptive website that offers to buy pet accessories at extremely low prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is in fact just a ploy to make you think about this site as a legitimate one. After ordering goods from this site, you will most likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will demonstrate the warning signs regarding the Simonroux.com shop, the way this deception operates, and teach how to detect similar frauds. This will help you to avoid similar shopping frauds in upcoming times.

Simonroux.com Site – Scam Overview

As I said, Simonroux.com may initially look like a authentic discounter or the merchant of stock liquidation items. But a swift analysis shows a disturbing amount of red flags that say clearly about this site’s fraudulence. Unfair advertising methods, extremely low prices, lack of user support and customer reviews – this site completes the scam bingo right away.

Simonroux.com Scam

By purchasing items on pages like Simonroux.com, it is uncertain that you will obtain the items you’ve ordered. More frequently, it results in one of 3 instances common for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fraudulent items of popular brands, the attribute will be inferior, to say the least. Eventually, the site may indicate about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a specifically often case when ordering from pages that promote baubles, small electronics and stuff the like.

Wrong item. To make the deal look legit, but spend even less money on the delivered item, cheats may ship a incidental item they have instead of what you’ve ordered. A worn t-shirt instead of a branded one, a dirty aluminum platter instead of a set of dishes – frauds may turn really inventive in that case.

Absolutely nothing. This is the most common scenario when ordering items from sites like Simonroux.com. Fraudsters take your money, promise the delivery, and then merely disappear. As scams do not aim to exist for a long time, rascals do not bother themselves with creating even a slight visibility of legitimacy.

Simonroux.com scam – How does it work?

As any fraud, Simonroux.com follows a simple and well-proven scheme of operations. It usually consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Frauds post abundant amounts of advertisements on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms legitimate, they do not suspect anything at this point. Ads become especially convincing during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once users are on the website, fraudsters do their best to make the users buy something. Mind-boggling deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed customers stick to the offers and proceed to paying for the order.

Payments are done in a quirky manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, tricksters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to swindlers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once swindlers get enough money, or – what is more likely – there are enough complaints and user reports regarding the site being a scam, they just vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough individuals know about the dishonest activity, the profits will dry up, leaving fraudsters with no reason to move on. Reporting the scam to the hosting speeds up the domain takedown.

Why is Simonroux.com a Scam?

Well, we just talked about the way the fraud site operates. Now, let’s see how to understand whether the site is untrustworthy without risking your money. Fortunately, scammers do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Hoax websites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any online reputation with user reviews. Obviously, even benign shopping sites will lack consumer comments shortly after the start, since there were not many consumers yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Definitely not generic comments generated by AI

However, when you face unrealistic reviews that have no relation to what the site sells, that’s definitely not a good sign. Any vague or absurdity reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on scam websites you will get an entire saltcellar. Always search for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% discounts are not trustworthy even during sales events such as the aforementioned Thanksgiving day. In some cases, fraudulent sites have the initial price low without saying anything about discounts, but they will most likely be ridiculous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every sell-off has its reasonable limits.

3. No customer support.

This is what distinguishes fraudulent sites from the genuine ones, even newly established. When a site is about to defraud the clients, there’s no need to waste time on answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will most likely have no contact info whatsoever.

Typically for fraudulent sites, the “About us” column is completely empty

When they offer a contact email, or even a phone to reach them out, there is a great possibility that these numbers and emails will be dead silent to your request. This, or they will answer you with generic text regardless of your inquiry.

As scammers tend to reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they appear on a different website, be sure you are facing a blatant scam.

A chain of scam websites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are a lot of benign services and shops using direct bank transfers, CashApp, Venmo or payment systems like them. All of them though have the same pitfall I’ve already mentioned above: these methods do not suppose any refund options. And this is what attracts scammers – once you paid for the order, there’s no way to get the money back.

Some sites may also offer payments in crypto, which is even less controllable than aforementioned payment methods. While crypto transactions expand their presence slowly, they still remain a beloved bay for different scams.

5. Items’ images are sourced from another page

As frauds most likely don’t have any items on hand, they cannot shoot unique pics. Thus their only option is simply to hijack these images elsewhere. When crooks market identical items on different websites, you can find such pics on similarly-looking scam pages. By searching for the image on Google, you can prove whether the image is unique or not.

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

Rascals do not stop on stealing photos. As frauds may scam people on the same topic repeatedly, they put the same web design under the new web-address, and voila – a new scam is ready to rock-n-roll! In some cases, image search on Google advice I’ve mentioned above may lead you to the copy of the original site. It allows you to uncover such frauds pretty easy, but scammers who create them never aim at cautious users.

Example of scam sites that duplicate each others’ design

Frequently Asked Questions about the Simonroux.com Scam