Serenits.online Scam Store: A Fake Amazon Website

Written by Daniel Zimmerman

Serenits.online is a scam website that offers to buy items from Amazon at exceptionally cheap prices. This site may look like a discounter or a reseller of goods from stock liquidation, but it is in fact just a story to make you think about this site as a legitimate one. Upon ordering goods from this site, you will most likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will demonstrate the warning signs regarding the Serenits.online shop, the way this fraud operates, and show how to detect similar frauds. This will help you to avoid similar shopping scams in future.

Serenits.online Site – Scam Overview

As I said, Serenits.online may initially look like a genuine discounter or the seller of stock liquidation items. But a brief analysis shows a disturbing amount of red flags that indicate clearly about this site’s deception. Unfair advertising methods, excessively low prices, lack of customer support and customer feedback – this site completes the fraud bingo right away.

Website Serenits.online
Hosting AS26481 Rebel Hosting
United States, North Auburn
IP Address 199.33.127.22
Threat Type Scam/Fraud
Scam Type Fraudulent/Scam online shop
Serenits.online Scam

Serenits.online Scam

By purchasing on pages like Serenits.online, it is uncertain that you will acquire the goods you’ve ordered. More typically, it results in one of 3 cases characteristic for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to fake items of popular brands, the characteristic will be inferior, to say the least. Eventually, the site may mention about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a specifically often case when ordering from sites that market baubles, small electronics and stuff the like.

Wrong item. To make the purchase look legit, but spend even less money on the actual item, scammers may send a incidental item they have instead of what you’ve ordered. A worn t-shirt instead of a new one, a dented aluminum dish instead of a set of dishes – frauds may turn quite inventive in that case.

Absolutely nothing. This is the most common case when ordering from sites like Serenits.online. Fraudsters take your money, promise the delivery, and then merely vanish. As scam websites do not aim to exist for a long time, fraudsters are not wasting effort creating even a vague sight of legitimacy.

Serenits.online scam – How does it work?

As any fraud, Serenits.online follows a simple and well-proven scheme of operations. It usually consists of 3 stages, with certain deviations from time to time.

Step 1 – Attract the Masses. Scammers post massive amounts of promotions on social media, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say the same things as the websites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users regard ads on the mentioned platforms genuine, they do not doubt anything at this point. Ads become especially compelling during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they mask themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once customers are on the site, deceivers do their best to make the consumers buy something. Impossibly good deals, additional discount promo codes, free shipping, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed individuals stick to the offers and proceed to paying for the order.

Payments are done in a peculiar manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, swindlers offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to deceivers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once rascals get enough money, or – what is more likely – there are enough grievances and user reports regarding the site being fraudulent, they simply vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people are aware about the deceptive activity, the money flow will dry up, leaving swindlers with no reason to move on. Reporting the scam to the hosting speeds up the domain takedown.

Why is Serenits.online a Scam?

Well, we just talked about the way the hoax site operates. Now, let’s see how to understand whether the site is fraudulent without risking your money. Fortunately, scams do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Fraud sites aim to exist for 1-2 weeks, so there’s no reason (and way) to make any online reputation with feedback. Obviously, even benign online shopping sites will lack client testimonials when they have just started, as there were just a few buyers yet. For that reason, this sign is not stand-alone and must be confirmed with other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, once you face unrealistic reviews that have nothing to do with what the site markets, that’s definitely not a good sign. Any indistinct or nonsense reviews that may describe any item sold on the site should be taken with a grain of salt. And well, on deceptive sites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% reductions are not feasible even during sales events such as the aforementioned Black Friday. In some cases, scam sites have the initial price low without saying anything about discounts, but they will most likely be preposterous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold at a low price, but every discount has its sane limits.

3. No customer support.

That factor distinguishes fraudulent websites from the benign ones, even newly established. When a site is about to scam the customers, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the site will most likely have no contact info at all.

About us scam site

Typically for fraudulent sites, the “About us” column is completely empty

When they offer a contact email, or even a phone number to contact them, there is a great possibility that these emails and numbers will be unresponsive to your request. This, or you will receive some generic text regardless of your question.

As frauds often reuse numbers and emails as “support” contacts, you can search them on Google. When they appear on a totally different site, be sure you’re facing a blatant scam.

Several scams same email

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is complementary, as there are a lot of benign shops using direct bank transfers, CashApp, Venmo or payment systems like them. Each of the latter has the same pitfall I’ve already mentioned above: they do not suppose any refunds. And this is what attracts scammers – once you’ve sent the money, there’s no way to get the money back.

Some websites may also ask for payments in cryptocurrency, which is even less controllable than aforementioned payment methods. While cryptocurrency payments expand their presence slowly, they still remain a beloved bay for different fraudsters.

5. Items’ images are sourced from another page

As scammers are unlikely to have any items, they cannot create unique images. Thus their only option is simply to steal these images elsewhere. When fraudsters market the same items on different websites, you can find same images on similarly-looking fraudulent sites. By searching for the image on Google, you can prove the uniqueness of an image.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As frauds may parasite on the same topic repeatedly, they put the same site design under the new web-address, and voila – a new scam site is ready to rock-n-roll! In some cases, reverse image search advice I’ve mentioned above may lead you to the identical copy of the original site. It makes uncovering such frauds particularly easy, but criminals who run them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are situations when Serenits.online website, together with similar scam pages, are promoted by malware. Adware and browser hijackers are malware types known for such behavior. If you notice excessive amounts of ads appearing in your browser, see your search inquiries redirected into a different search engine and some random pages open time to time, consider scanning your system with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Serenits.online Scam

What is Serenits.online?

Serenits.online operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Serenits.online is a scam?

There are multiple warning signs to watch out for. First and foremost, Serenits.online shop recently set up its website, which is a typical trait of ephemeral fraud websites that swiftly disappear. Secondly, the site lacks contact information such as a telephone number, street address, or instant messaging alternative, making it hard to resolve problems or questions. Thirdly, it shows fake business information, presenting no authentic data about the organization behind the webpage. Additionally, this fraudulent scheme entices shoppers with exaggerated price cuts and sales offers, slashing prices by over 70% or even 90%. Furthermore, Serenits.online copies material and product images from authentic web shops like Alibaba, Amazon, and Aliexpress, demonstrating a lack of originality and trustworthiness. Moreover, despite asserting to provide trendy and chic products, the webpage lacks any online networking presence or links to online networking platforms. To conclude, authentic customer feedback is completely absent, with reports of delayed or missing deliveries, poor customer support, defective or wrong products, repayment difficulties, and illegitimate billing on credit cards.

Is Serenits.online a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Serenits.online?

Take the following steps if you have made a purchase on Serenits.online:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Serenits.online as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Serenits.online account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Serenits.online order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Serenits.online?

No, Serenits.online does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
Serenits.online Scam

Store Name: Serenits.online

Store Description: Serenits.online is an online store that has been identified as a fraudulent from Amazon website involved in scam activities. It claims to offer a variety of items, often at extremely low prices, to attract unsuspecting customers. However, numerous red flags and customer reports indicate that Serenits.online either sends counterfeit or inferior items, or fails to deliver anything at all. The website lacks genuine contact information, company details, and social media presence. It has been found to plagiarize content and product images from legitimate online stores, further compromising its credibility. Due to these factors, it is strongly advised to avoid Serenits.online and similar websites to protect oneself from financial loss and potential scams.

Price range: $5 - $100

Address: no

Telephone: no

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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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