Pointyea.com Under Investigation – Scam or Legit? Read This

Written by Daniel Zimmerman

Pointyea.com is a scam website that offers to buy items at unusually discounted prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is in fact just a narrative to make you think this site is legitimate. Upon ordering from this site, you will likely get nothing at all, or, at best, poor-quality or counterfeit items.

In this article, I will show the concerning indicators regarding the Pointyea.com store, the way this fraud operates, and show how to detect similar frauds. This will help you to avoid similar shopping scams in future.

Pointyea.com Site – Scam Overview

As I said, Pointyea.com may initially appear like a legit discounter or the merchant of stock liquidation items. But a swift analysis shows a disturbing amount of red flags that say clearly about this site’s dishonesty. Questionable advertising methods, excessively low prices, lack of user support and customer feedback – this site completes the scam bingo right away.

WebsitePointyea.com
HostingAS209242 Cloudflare London, LLC
Hong Kong, Galaxia
IP Address103.160.204.15
Threat TypeScam/Fraud
Scam TypeFraudulent/Scam online shop
Pointyea.com Scam

Pointyea.com Scam

By shopping on websites like Pointyea.com, it is doubtful that you will get the items you’ve ordered. More typically, it results in one of 3 situations characteristic for scam sites.

Counterfeit goods. Not the worst option, as you get at least something. But as it usually happens to counterfeit items of popular brands, the characteristic will be inferior, to say the least. Eventually, the site may indicate about that somewhere deep in the item description or “about us” page, but users rarely check them thoroughly. This is a specifically common case when ordering from pages that sell baubles, small electronics and stuff the like.

Wrong item. To make the transaction look real, but spend even less money on the actual item, rascals may ship a random item they have on hand instead of what you’ve ordered. An old t-shirt instead of a new one, a scratched aluminum dish instead of a set of dishes – frauds may turn really inventive in that case.

Nothing at all. This is the most common situation when ordering goods from websites like Pointyea.com. Frauds take your money, promise the delivery, and then just disappear. As scams do not aim to exist for a long time, fraudsters do not bother themselves with creating even a slight sight of legitimacy.

Pointyea.com scam – How does it work?

As any fraud, Pointyea.com follows a simple and well-proven scheme of operations. It usually consists of 3 stages, with some slight deviations from time to time.

Step 1 – Attract the Masses. Scammers post huge amounts of advertisements on online platforms, particularly preferring Facebook, YouTube, Instagram and TikTok. Paid ads say exactly the same things as their sites do: 90% discounts, free delivery around the world, hurry up to get the deal.

Scam ads YouTube Facebook Instagram

Ads of fraudulent shops posted on different platforms

As users consider ads on the mentioned platforms genuine, they do not suspect anything at this point. Ads become particularly compelling during major events that boost people’s interest in shopping, like Halloween, Black Friday, Christmas, etc. Sometimes, they disguise themselves as resellers of the liquidated stock of bankrupt retail companies.

Step 2 – Take the Money. Once users are on the website, fraudsters do their best to make the individuals buy something. Mind-boggling deals, additional discount promo codes, free delivery, bright and blinking “Order Now” buttons that are just everywhere – they use every single method possible. And this works out – uninformed individuals stick to the offers and proceed to paying for the order.

Payments are done in a peculiar manner. Instead of more classic options for online shopping, like Visa/MasterCard payments or PayPal, tricksters offer using direct bank transfers, Venmo or CashApp. Thing is, the latter do not provide any refunds, regardless of the circumstances. Even when you can prove that the transaction went to swindlers, “no refunds” is a part of their policy which you agree on upon registration.

Step 3 – Vanish. Once scoundrels get enough money, or – what is more likely – there are enough complaints and user feedback regarding the site being a scam, they simply vanish. Usually, this happens at around the 2nd or 3rd week of the site activity. Once enough people know about the dishonest activity, the profits will dry up, leaving scammers with no motivation to move on. Reporting the scam to the domain hosting speeds up the domain takedown.

Why is Pointyea.com a Scam?

Well, we just talked about the way the scam site operates. Now, let’s see how to understand whether the site is fraudulent without risking your money. Fortunately, fraudsters do not bother themselves with creating well-rounded disguises, so the same red flags repeat from one site to another.

1. Fake or absent reviews

Hoax sites aim to exist for 1-2 weeks, so there’s no purpose (and way) to make any reputation with reviews. Obviously, even benign online shopping sites will lack consumer comments shortly after the start, since there were not many customers yet. For that reason, this sign is not stand-alone and requires confirmation by other signs or indicators.

Scam site fake reviews

Definitely not generic comments generated by AI

However, when you face unrealistic reviews that have nothing to do with what the site markets, that’s definitely not a good sign. Any vague or balderdash reviews that may describe any item sold on the website should be taken with a grain of salt. And well, on scam sites you will get an entire saltcellar. Do not hesitate searching for reviews on Google – this may save your money.

2. Unbelievably high discounts/low prices

No merchants will sell goods at loss for themselves. 70%, 80%, 90% markdowns are not trustworthy even during sales events such as the aforementioned Black Friday. In some cases, dishonest websites set the prices low without saying anything about discounts, but they will most likely be preposterous, like $30 for a bed or $10 for a branded leather bag. Goods may be sold for cheap, but every discount has its sane limits.

3. No customer support.

That factor distinguishes fraudulent websites from the genuine ones, even newly established. When a site is about to scam the buyers, there’s no need to bother about answering their questions. Check out the “About us” or “Info” page (if it is present at all) – the page will have no contact info at all.

About us scam site

Typically for fraudulent websites, the “About us” column is completely empty

When they offer a contact email, or even a phone number to reach them out, there is a huge chance that these emails and numbers will be dead silent to your request. This, or you will receive some generic text regardless of your question.

As scoundrels often reuse phone numbers and email addresses as “support” contacts, you can search them on Google. When they are mentioned on a totally different site, be sure you’re facing a blatant scam.

Several scams same email

A chain of scam sites that use the same “support email”

4. Payments via payment systems that does not support refunds

This scam indicator is not a guarantee, as there are plenty of trustworthy shops and services using direct bank transfers, CashApp, Venmo or payment systems like them. Each of the latter has the same feature I’ve already mentioned above: these methods do not suppose any refund options. And this is what makes it so attractive to scammers – once you’ve sent the money, nothing will help you to get the money back.

Some sites may also offer payments in crypto, which feature even less control. While cryptocurrency payments expand their presence slowly, they still remain a beloved bay for different frauds.

5. Items’ images are sourced from another page

As fraudsters most likely don’t have any real items, they are not able to shoot unique images. Thus their option is simply to steal these images from other websites. When scams offer the same items on different websites, you can find such images on similarly-looking fraudulent sites. By reverse image searching on Google, you can prove whether the image is unique or not.

Copied item images

Image duplicates on another scam site, as well as on Amazon and Walmart sites

6. Design repeats the one of a different page

This is the continuation of the stolen images I’ve just described. As frauds may parasite on the same topic again and again, they reuse the same site design under the new address, and voila – a new scam is ready to rock-n-roll! In some cases, image search on Google advice from the previous paragraph may lead you to the copy of the original site. It makes uncovering such frauds particularly easy, but scoundrels who stand behind them never aim at cautious users.

Copied design scams

Example of scam sites that duplicate each others’ design

Is your PC infected?

There are cases when Pointyea.com website, along with similar scam sites, are promoted by malware. Adware and browser hijackers are malware types known for such behavior. If you see excessive ads appearing in your web browser, have your search queries redirected into a different search engine and some random pages open time to time, scan your system with GridinSoft Anti-Malware. This will help you to get rid of annoying promotions and scam sites.

Remove malware with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common adware as shown from our tests with the software, and we assure you that it can remove malware as well as other malware hiding on your computer.

Gridinsoft Anti-Malware - Main Screen

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

setup-gridinsoft-fix.exe

3.Follow the installation setup wizard's instructions diligently.

Gridinsoft Setup Wizard

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Scan for malware adware

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

The malware was Found

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

The malware has been removed

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Frequently Asked Questions about the Pointyea.com Scam

What is Pointyea.com?

Pointyea.com operates as a scam website that pretends to be an online store selling various items at low prices. However, it is involved in fraudulent activities and aims to deceive customers by sending counterfeit or inferior products or not delivering anything at all.

How can I identify if Pointyea.com is a scam?

There are multiple warning signs to watch out for. To begin with, Pointyea.com shop recently created its online platform, which is a frequent characteristic of short-lived deceptive sites that swiftly evaporate. Secondly, the site lacks contact details such as a telephone number, physical address, or live chat choice, making it challenging to resolve issues or queries. Third, it shows counterfeit company details, presenting no real information about the company behind the webpage. Additionally, this fraudulent scheme entices customers with exaggerated discounts and sales offers, cutting prices by over 70% or even 90%. Moreover, Pointyea.com plagiarizes text and product images from genuine online stores like Alibaba, Amazon, and Aliexpress, showing a shortage of unique ideas and credibility. Furthermore, despite asserting to offer trendy and chic items, the site lacks any social media presence or links to online networking platforms. To conclude, real customer feedback is completely absent, with reports of delayed or absent deliveries, inferior customer service, faulty or wrong products, repayment difficulties, and unapproved billing on credit cards.

Is Pointyea.com a legitimate and reliable website?

No, it is not a legitimate or reliable website. The aforementioned red flags indicate that it lacks credibility and has been reported as a scam site. Customers have experienced receiving counterfeit products or facing difficulties in obtaining refunds or contacting the company.

What Should You Do If You Have Shopped on Pointyea.com?

Take the following steps if you have made a purchase on Pointyea.com:

  • Firstly, immediately contact your bank or financial institution if you paid with a credit card or debit card. Request them to cancel the transaction and initiate a refund. Additionally, report Pointyea.com as a fraudulent site and urge them to block future charges from it.
  • Promptly change your passwords if you have a Pointyea.com account or use the same password for other online accounts. Consider enabling two-factor authentication to enhance security against hackers attempting to access your accounts and steal personal information.
  • Beware of phishing emails related to your Pointyea.com order. Treat any emails offering discounts or refunds as phishing attempts. Avoid clicking on suspicious links or downloading attachments that may contain malware. Delete such emails immediately.
  • To prevent malicious ads, Trojans, phishing attempts, and other undesirable content, use a browser-based content blocker like AdGuard. This will complement your antivirus software and provide enhanced protection.
  • If you suspect your device is infected with malware, scan it using Gridinsoft Anti-Malware to ensure your security.

Can I trust customer reviews or testimonials on Pointyea.com?

No, Pointyea.com does not have genuine customer feedback or testimonials. The absence of legitimate customer reviews further indicates its untrustworthiness and potentially fraudulent nature.
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About the author

Daniel Zimmerman

I'm Daniel, a seasoned professional deeply passionate about the realm of security and malware defense. With over a decade of experience in the security industry and a background in writing, I am thrilled to share my expertise through this cybersecurity blog.

Throughout my career, I've had the privilege of working on the front lines of cybersecurity, tirelessly combating emerging threats and safeguarding digital environments. This hands-on experience has allowed me to develop a deep understanding of the ever-evolving landscape of malware and cyber-attacks.

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